Third Party Index

Upstream incidents

no impact stated· Stripe· · 2 h 15 min

API call success rate drop

Listed as a subprocessor by 584 tracked vendors · 1,412 within 2 hops · In window: 1 of its subprocessors · In window: 2 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 429 tracked vendors · incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console, Sep 22 20:27 UTC Twilio Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Google Cloud · listed by 1,197 tracked vendors Google Cloud Microsoft · listed by 669 tracked vendors Microsoft Salesforce · listed by 468 tracked vendors Salesforce Snowflake · listed by 309 tracked vendors Snowflake Zoom · listed by 165 tracked vendors Zoom Databricks · listed by 84 tracked vendors Databricks Docusign · listed by 77 tracked vendors Docusign Marketo · listed by 46 tracked vendors Marketo Front · listed by 37 tracked vendors Front hCaptcha · listed by 9 tracked vendors hCaptcha LexisNexis · listed by 6 tracked vendors LexisNexis TaxJar · listed by 5 tracked vendors TaxJar Stripe · listed by 584 tracked vendors Stripe Resend · listed by 54 tracked vendors · incident: Failing to verify new domains, Sep 22 22:31 UTC Resend Veracross · listed by 0 tracked vendors · incident: Errors Merging Records in Axiom, Sep 22 20:26 UTC Veracross Anthropic · listed by 516 tracked vendors Anthropic HubSpot · listed by 383 tracked vendors HubSpot Mailgun · listed by 219 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB Zoom · listed by 165 tracked vendors Zoom Vercel · listed by 143 tracked vendors Vercel Elasticsearch · listed by 121 tracked vendors Elasticsearch WorkOS · listed by 111 tracked vendors WorkOS ElevenLabs · listed by 81 tracked vendors ElevenLabs Linear · listed by 75 tracked vendors Linear DigitalOcean · listed by 70 tracked vendors DigitalOcean Deepgram · listed by 67 tracked vendors Deepgram Twilio · listed by 429 tracked vendors · incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console, Sep 22 20:27 UTC Twilio SendGrid · listed by 305 tracked vendors · incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console, Sep 22 20:27 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console, Sep 22 20:27 UTC Segment Telnyx · listed by 15 tracked vendors · incident: Elevated MMS Failures for 10DLC 501(c)(3) Campaigns, Sep 22 22:13 UTC Telnyx OneSignal · listed by 11 tracked vendors · incident: Subscription API - Creation Failures, Sep 22 21:28 UTC OneSignal Buildkite · listed by 2 tracked vendors · incident: Issues with webhook ingestion, GraphQL queries, Sep 22 20:07 UTC Buildkite OpenAI · listed by 699 tracked vendors OpenAI Microsoft · listed by 669 tracked vendors Microsoft Cloudflare · listed by 523 tracked vendors Cloudflare Salesforce · listed by 468 tracked vendors Salesforce Sentry · listed by 404 tracked vendors Sentry Datadog · listed by 380 tracked vendors Datadog Zendesk · listed by 358 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Atlassian · listed by 285 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta posthog · listed by 196 tracked vendors posthog GitHub · listed by 184 tracked vendors GitHub Mixpanel · listed by 143 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran + 4 more+ 570 more+ 808 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Stripe Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console ↗ minor −5 min 1 h 43 min
Veracross lists Stripe Errors Merging Records in Axiom ↗ no impact stated −6 min 1 h 50 min
Resend lists Stripe Failing to verify new domains ↗ minor +1 h 59 min 18 min
Buildkite lists HubSpot, Plain (2 hops) Issues with webhook ingestion, GraphQL queries ↗ major −24 min 42 min
SendGrid lists Anthropic, Elasticsearch (2 hops) Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console ↗ minor −5 min 1 h 43 min
Segment lists Anthropic, Elasticsearch (2 hops) Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console ↗ minor −5 min 1 h 43 min
OneSignal lists Mailgun, rollbar (2 hops) Subscription API - Creation Failures ↗ major +57 min 2 min
Telnyx lists Anthropic, Mailgun (2 hops) Elevated MMS Failures for 10DLC 501(c)(3) Campaigns ↗ minor +1 h 41 min 21 h 35 min

Incidents

minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 42 100 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 131 648 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 728 1,645 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 95 1,008 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 4 18 1critical Gladia Real Time outage Sep 22 17:56 1 min 5 370 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 847 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 28 586 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 5 370 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 847 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 847 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 211 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 34 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 211 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 92 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 217 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 38 1,049 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 699 1,691 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 19 313 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 54 701 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 12 19 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 3 10 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 99 minor Plain Plain App Degraded Sep 22 14:22 29 min 41 891 2minor Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 13 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 34 minor Formstack· Intellistack Streamline: Sep 22 13:51 41 min 6 21 major Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 6 9 minor Scaleflex HUB Service Degradation Sep 22 13:34 7 min 1 2 minor DevRev Intermittent access issues Sep 22 13:20 3 h 5 88 minor ClickHouse We are investigating an issue with CH servers in Azure germanywestcentral region Sep 22 13:19 5 h 6 min 127 1,245 3minor Akamai ongoing Origin Server Connectivity Issues with Elevated Errors in APAC Region Sep 22 13:19 ongoing 43 1,011 1no impact stated Prime Intellect New Sandbox Creation Degraded Sep 22 13:04 — 1 minor Cursor Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 Sep 22 13:02 43 min 8 25 critical Exact Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL) Sep 22 12:46 2 days 1 2 minor Socure [Sev3] Delayed Case Updates in the Case Management UI Sep 22 12:26 1 h 43 min 3 15 no impact stated Bandwidth Bandwidth Local Market Impairment - 256 - Clarksburg, WV Sep 22 12:12 21 h 52 min 12 61 minor Delinea Secret Server: Login and Access issues Sep 22 12:11 55 min 1 major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 67 1,135

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