Third Party Index

Upstream incidents

minor· Zoom· · 2 h 23 min

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

Listed as a subprocessor by 170 tracked vendors · 892 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 441 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to MTN Cameroon, Sep 24 11:13 UTC Twilio Amazon Web Services · listed by 1,401 tracked vendors Amazon Web Services Google Cloud · listed by 1,245 tracked vendors Google Cloud OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Stripe · listed by 615 tracked vendors Stripe Cloudflare · listed by 542 tracked vendors Cloudflare Anthropic · listed by 529 tracked vendors Anthropic MongoDB · listed by 219 tracked vendors MongoDB Oracle · listed by 88 tracked vendors Oracle ElevenLabs · listed by 84 tracked vendors ElevenLabs Perplexity AI · listed by 21 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 170 tracked vendors Zoom Stripe · listed by 615 tracked vendors Stripe Zapier · listed by 121 tracked vendors Zapier LinkedIn · listed by 55 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox PandaDoc · listed by 32 tracked vendors PandaDoc Honeycomb · listed by 31 tracked vendors Honeycomb wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 24 tracked vendors nylas Telnyx · listed by 15 tracked vendors Telnyx Together AI · listed by 14 tracked vendors Together AI Webflow · listed by 14 tracked vendors Webflow Wasabi · listed by 13 tracked vendors Wasabi Airtable · listed by 12 tracked vendors Airtable Twilio · listed by 441 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to MTN Cameroon, Sep 24 11:13 UTC Twilio SendGrid · listed by 317 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to MTN Cameroon, Sep 24 11:13 UTC SendGrid Segment · listed by 165 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to MTN Cameroon, Sep 24 11:13 UTC Segment Tinybird · listed by 17 tracked vendors · incident: eu-west-1 degraded, Sep 24 10:59 UTC Tinybird Anthropic · listed by 529 tracked vendors Anthropic HubSpot · listed by 396 tracked vendors HubSpot Mailgun · listed by 226 tracked vendors Mailgun MongoDB · listed by 219 tracked vendors MongoDB posthog · listed by 202 tracked vendors posthog Vercel · listed by 145 tracked vendors Vercel Amplitude · listed by 133 tracked vendors Amplitude Elasticsearch · listed by 123 tracked vendors Elasticsearch WorkOS · listed by 111 tracked vendors WorkOS Vanta · listed by 93 tracked vendors Vanta Pylon · listed by 88 tracked vendors Pylon ElevenLabs · listed by 84 tracked vendors ElevenLabs DigitalOcean · listed by 75 tracked vendors DigitalOcean Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram Workato · listed by 64 tracked vendors Workato + 8 more+ 156 more+ 702 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Zoom SMS Delivery Receipt Delays from Twilio to MTN Cameroon ↗ minor −5 min 2 days
Tinybird lists Stripe (2 hops) eu-west-1 degraded ↗ minor −20 min 3 h
SendGrid lists Honeycomb (2 hops) SMS Delivery Receipt Delays from Twilio to MTN Cameroon ↗ minor −5 min 2 days
Segment lists Honeycomb (2 hops) SMS Delivery Receipt Delays from Twilio to MTN Cameroon ↗ minor −5 min 2 days

Incidents

minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 13 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 48 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 170 892 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 47 394 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 97 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 63 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 48 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 12 128 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 751 1,703 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 57 186 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 188 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,245 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 396 942 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 46 479 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,245 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,245 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 24 43 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 751 1,703 3minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 170 892 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 751 1,703 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 17 249 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 47 394 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 129 1,282 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 19 324 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 751 1,703 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 129 1,282 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 62 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 50 1,090 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 184 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 751 1,703 2minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 24 06:54 5 h 35 min 1 critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 425

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