Third Party Index

Upstream incidents

minor· Zoom· · 2 h 4 min

Service Degradation Affecting Live Transcription Services.

Listed as a subprocessor by 182 tracked vendors · 1,007 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 794 tracked vendors · incident: Mobile users unable to see Work Mode and the Model Picker, Sep 23 23:25 UTC OpenAI Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic Twilio · listed by 480 tracked vendors Twilio MongoDB · listed by 230 tracked vendors MongoDB ElevenLabs · listed by 103 tracked vendors ElevenLabs Oracle · listed by 89 tracked vendors Oracle Perplexity AI · listed by 25 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 182 tracked vendors Zoom Stripe · listed by 713 tracked vendors Stripe Zapier · listed by 129 tracked vendors Zapier LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Wasabi · listed by 14 tracked vendors Wasabi Netlify · listed by 13 tracked vendors · incident: Elevated CDN Errors, Sep 23 23:26 UTC Netlify Decagon · listed by 3 tracked vendors · incident: Investigating High Latency with Voice Agent Responses, Sep 23 23:15 UTC Decagon Anthropic · listed by 575 tracked vendors Anthropic Twilio · listed by 480 tracked vendors Twilio HubSpot · listed by 459 tracked vendors HubSpot SendGrid · listed by 345 tracked vendors SendGrid Mailgun · listed by 242 tracked vendors Mailgun posthog · listed by 237 tracked vendors posthog MongoDB · listed by 230 tracked vendors MongoDB Segment · listed by 179 tracked vendors Segment Vercel · listed by 171 tracked vendors Vercel Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 103 tracked vendors ElevenLabs Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear DigitalOcean · listed by 89 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend + 8 more+ 168 more+ 805 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Zoom Mobile users unable to see Work Mode and the Model Picker ↗ minor −18 min 24 min
Decagon lists Together AI (2 hops) Investigating High Latency with Voice Agent Responses ↗ minor −28 min 1 h 23 min
Netlify lists Stripe (2 hops) Elevated CDN Errors ↗ minor −17 min 34 min

Incidents

minor Apptio Exports from Cloudability to TBM are Behind Sep 24 19:15 27 h 3 min 1 major Netlify Error accessing Netlify-hosted sites Sep 24 19:01 23 min 13 32 no impact stated OpenAI Elevated Error Rates on GPT-6 Astra Pro Sep 24 18:59 46 min 794 1,932 11major Drata Cron service degraded Sep 24 18:56 21 h 40 min 17 87 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 18:50 17 min 54 1,375 1minor Orb Elevated latency Sep 24 18:47 35 min 15 204 2minor Baseten Intermittent 5xx for a subset of models in 1 US Central cluster Sep 24 18:35 1 h 22 min 51 1,196 2minor Fireworks Service Degradation for Qwen 3.8 Max Sep 24 18:34 29 min 54 1,375 1no impact stated Veracode Veracode Platform is unavailable for some users Sep 24 18:34 26 min 3 major OpenSesame Simon Authoring - unable to save course content Sep 24 18:28 22 min 2 10 minor Moneris Intermittent Interac declines - Important Update Sep 24 18:27 1 h 9 min 1 minor Hugging Face Some GPU Jobs and Spaces failing to start Sep 24 18:00 15 h 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 815 1,881 8minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 24 108 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 523 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 28 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 815 1,881 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 207 1,172 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 160 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1

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