Third Party Index

Upstream incidents

no impact stated· Plivo· · 33 min

Intermittent Call failures towards India

Listed as a subprocessor by 16 tracked vendors · 358 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 802 tracked vendors · incident: Elevated errors for ChatGPT users in Europe, Sep 11 07:53 UTC OpenAI Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Stripe · listed by 719 tracked vendors Stripe Slack · listed by 519 tracked vendors Slack Salesforce · listed by 501 tracked vendors Salesforce HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry Zendesk · listed by 387 tracked vendors Zendesk Mailgun · listed by 244 tracked vendors Mailgun posthog · listed by 238 tracked vendors posthog ClickHouse · listed by 133 tracked vendors ClickHouse Zapier · listed by 131 tracked vendors Zapier Meta · listed by 82 tracked vendors Meta Plivo · listed by 16 tracked vendors Plivo Bitbucket · listed by 11 tracked vendors · incident: Intermittent reliability issue with Bitbucket Cloud, Sep 11 06:31 UTC Bitbucket Atlassian · listed by 303 tracked vendors Atlassian SolarWinds · listed by 27 tracked vendors SolarWinds Backblaze · listed by 14 tracked vendors Backblaze Statuspage · listed by 4 tracked vendors Statuspage GoDaddy · listed by 3 tracked vendors GoDaddy Agilysys · listed by 0 tracked vendors Agilysys CTM · listed by 0 tracked vendors CTM CallHippo · listed by 0 tracked vendors CallHippo CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Civitas Learning · listed by 0 tracked vendors Civitas Learning Command Alkon · listed by 0 tracked vendors Command Alkon Crelate · listed by 0 tracked vendors Crelate Paved · listed by 0 tracked vendors Paved Cognite AS · listed by 0 tracked vendors · incident: Degraded Data Modeling Availability in az-arn-001, Sep 11 07:20 UTC Cognite AS OutSystems · listed by 0 tracked vendors · incident: Issue Affecting Log Pagination in ODC Portal Monitor, Sep 11 06:23 UTC OutSystems Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel New Relic · listed by 91 tracked vendors New Relic Databricks · listed by 89 tracked vendors Databricks Deepgram · listed by 77 tracked vendors Deepgram Supabase · listed by 68 tracked vendors Supabase Fastly · listed by 52 tracked vendors Fastly Redis · listed by 49 tracked vendors Redis Hotjar · listed by 47 tracked vendors Hotjar Akamai · listed by 46 tracked vendors Akamai Outreach · listed by 41 tracked vendors Outreach Confluent · listed by 40 tracked vendors Confluent SmartBear Software · listed by 39 tracked vendors SmartBear Software Cloudinary · listed by 38 tracked vendors Cloudinary PagerDuty · listed by 36 tracked vendors PagerDuty PandaDoc · listed by 35 tracked vendors PandaDoc Mistral · listed by 34 tracked vendors Mistral Avalara · listed by 29 tracked vendors Avalara + 17 more+ 2 more+ 322 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Plivo Elevated errors for ChatGPT users in Europe ↗ minor +1 h 51 min 2 h 23 min
Bitbucket lists Plivo Intermittent reliability issue with Bitbucket Cloud ↗ minor +30 min 1 h 28 min
OutSystems lists Atlassian (2 hops) Issue Affecting Log Pagination in ODC Portal Monitor ↗ minor +21 min 5 h 33 min
Cognite AS lists Atlassian (2 hops) Degraded Data Modeling Availability in az-arn-001 ↗ minor +1 h 19 min 7 days

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 38 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 12 67 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 821 1,898 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 38 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 125 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 821 1,898 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 1critical Resend Unresponsive remote MCP server Sep 11 19:27 — 78 229 no impact stated Yellow.ai Elevated 503 Errors in EURO Region Sep 11 19:02 25 min 1 minor LINK Mobility Group ASA Telia Sweden - Content Charger - Ongoing disturbance Sep 11 18:59 7 h 9 min 5 13 critical Pulumi Neo Outage Sep 11 18:02 6 h 17 min 5 14 major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 1minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 821 1,898 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 452 no impact stated Plaid Statements API downtime Sep 11 16:56 5 h 19 min 15 34 major InfluxData SSO Login Service Availability (other login methods not affected) Sep 11 16:32 2 h 54 min 2 515 no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 minor Discord Media Proxy Latency High Sep 11 16:24 1 h 21 min 14 113 minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 802 1,951 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 minor Instructure Errors Following Item Creation In Canvas Sep 11 15:26 14 min 2 4 no impact stated Pitney Bowes Shipping API - Incident Quick Close Sep 11 15:25 1 min 1 2 no impact stated Hostinger· Hosting24 Emergency Hardware Maintenance of Server br-804 Sep 11 15:18 53 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 15:02 2 min 6 38 minor Bandwidth Isolated LAX Datacenter Incident Sep 11 14:51 49 min 12 67 major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,026 major Orum Orum Dialer Not Working Sep 11 14:24 24 min 1 major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 581 1,862 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 11 14:08 9 min 1 5 minor hCaptcha Increased endpoint latency in some regions Sep 11 14:04 16 min 10 756 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 14:02 4 min 6 38 major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 821 1,898 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 minor Astrodon Corp (Loops) Delay in email metric processing Sep 11 13:16 1 h 33 min 21 176 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 821 1,898 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 99 no impact stated CloudConvert Delayed webhook delivery Sep 11 11:19 — 12 33 minor Cursor Investigating service degradation Sep 11 11:08 28 min 9 28 major Etleap Increased latencies for Facebook pipelines Sep 11 11:06 6 h 17 min 1 37 major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,406 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 21 178 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2

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