Third Party Index

Upstream incidents

minor· Sinch· · 2 h 53 min

Delivery Issue Brazil - Claro

Listed as a subprocessor by 24 tracked vendors · 1,019 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Red Hat · listed by 8 tracked vendors · incident: Red Hat Connect Major Outage - Investigating, Sep 25 05:01 UTC Red Hat Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Atlassian · listed by 283 tracked vendors Atlassian Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB Sinch · listed by 24 tracked vendors Sinch Twilio · listed by 426 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 25 03:49 UTC Segment Sentry · listed by 398 tracked vendors Sentry Mailgun · listed by 218 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 28 tracked vendors Zoho Brevo · listed by 15 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Airship · listed by 1 tracked vendor Airship Everbridge · listed by 1 tracked vendor Everbridge Hexnode · listed by 1 tracked vendor Hexnode New Relic · listed by 79 tracked vendors · incident: New Relic UI errors, Sep 25 03:56 UTC New Relic Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 510 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 141 tracked vendors Vercel Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 108 tracked vendors WorkOS Mailchimp · listed by 91 tracked vendors Mailchimp Gong · listed by 87 tracked vendors Gong Pylon · listed by 87 tracked vendors Pylon Databricks · listed by 84 tracked vendors Databricks + 26 more+ 10 more+ 975 more

Incidents starting 30 min before to 2 h after

Red Hat subprocessor of Sinch Red Hat Connect Major Outage - Investigating ↗ major +1 h 26 min 21 min
Twilio lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
SendGrid lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
Segment lists Sinch SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +13 min 4 h 41 min
New Relic lists SendGrid (2 hops) New Relic UI errors ↗ no impact stated +20 min 1 min

Incidents

minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,123 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 841 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 407 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 407 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 87 minor Sprinklr Live Chat Service Disruption Sep 25 07:24 6 min 4 582 no impact stated CodeRabbit Reviews might be impacted Sep 25 07:17 10 min 1 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Sep 25 06:34 6 h 11 min 721 1,617 3minor Brevo Multiple services are impacted Sep 25 06:32 26 min 15 20 no impact stated Stripe Elevated Klarna errors Sep 25 06:23 1 h 19 min 570 1,388 1critical Exact Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL) Sep 25 06:04 1 h 32 min 1 2 minor Cursor Investigating service degradation — Grok Bot Sep 25 05:17 1 h 34 min 8 24 major Red Hat Red Hat Connect Major Outage - Investigating Sep 25 05:01 21 min 8 838 no impact stated Telesign Telesign API Intermittent Availability Sep 25 05:00 9 h 7 407 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 79 347 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 407 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 721 1,617 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 24 1,019 3minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 721 1,617 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 191 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 45 464 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 6 737 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 42 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 721 1,617 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9 major SonarSource Investigating missing pull request results Sep 24 20:34 2 h 37 min 3 minor Amplitude Export Destinations data delivery issue Sep 24 19:47 1 h 34 min 131 641 no impact stated Hostinger· Hosting24 .shop DNS Issues Sep 24 19:43 10 h 14 min 1 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 19:32 6 min 52 1,213 1major Automattic "Tumblr Dashboard (Tumblr)" is Down Sep 24 19:28 1 min 12 129 1minor Lovable Some .shop domains purchased through Lovable are unavailable Sep 24 19:27 1 h 35 min 1 minor Apptio Exports from Cloudability to TBM are Behind Sep 24 19:15 27 h 3 min 1 major Netlify Error accessing Netlify-hosted sites Sep 24 19:01 23 min 11 29 no impact stated OpenAI Elevated Error Rates on GPT-6 Astra Pro Sep 24 18:59 46 min 691 1,663 11major Drata Cron service degraded Sep 24 18:56 21 h 40 min 16 79 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 18:50 17 min 52 1,213 1minor Orb Elevated latency Sep 24 18:47 35 min 15 191 2minor Baseten Intermittent 5xx for a subset of models in 1 US Central cluster Sep 24 18:35 1 h 22 min 50 1,047 2minor Fireworks Service Degradation for Qwen 3.8 Max Sep 24 18:34 29 min 52 1,213 1no impact stated Veracode Veracode Platform is unavailable for some users Sep 24 18:34 26 min 3

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