Third Party Index

Upstream incidents

no impact stated· Xero· · —

Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero

Listed as a subprocessor by 27 tracked vendors · 95 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,418 tracked vendors Amazon Web Services Google Cloud · listed by 1,266 tracked vendors Google Cloud OpenAI · listed by 731 tracked vendors OpenAI Microsoft · listed by 700 tracked vendors Microsoft Stripe · listed by 634 tracked vendors Stripe Anthropic · listed by 539 tracked vendors Anthropic Twilio · listed by 445 tracked vendors Twilio Datadog · listed by 396 tracked vendors Datadog Snowflake · listed by 315 tracked vendors Snowflake Mailgun · listed by 229 tracked vendors Mailgun Mixpanel · listed by 156 tracked vendors Mixpanel Fivetran · listed by 145 tracked vendors Fivetran Confluent · listed by 39 tracked vendors Confluent Adobe · listed by 34 tracked vendors Adobe Xero · listed by 27 tracked vendors Xero SendSafely · listed by 19 tracked vendors SendSafely Telnyx · listed by 15 tracked vendors Telnyx Speechmatics · listed by 12 tracked vendors Speechmatics Filestack · listed by 11 tracked vendors Filestack Fathom Analytics · listed by 5 tracked vendors Fathom Analytics Sendmarc · listed by 2 tracked vendors Sendmarc Ziflow · listed by 2 tracked vendors Ziflow BrightLocal · listed by 1 tracked vendor BrightLocal Buffer · listed by 1 tracked vendor Buffer Couchdrop · listed by 1 tracked vendor Couchdrop Data Zoo · listed by 1 tracked vendor Data Zoo Digistorm AU · listed by 1 tracked vendor Digistorm AU FrankieOne · listed by 1 tracked vendor FrankieOne 1000minds · listed by 0 tracked vendors 1000minds Stripe · listed by 634 tracked vendors Stripe Atlassian · listed by 291 tracked vendors Atlassian Zoom · listed by 174 tracked vendors Zoom WorkOS · listed by 112 tracked vendors WorkOS Pylon · listed by 88 tracked vendors Pylon Vonage · listed by 40 tracked vendors Vonage Confluent · listed by 39 tracked vendors Confluent Cloudinary · listed by 35 tracked vendors Cloudinary Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 29 tracked vendors Zoho SolarWinds · listed by 26 tracked vendors SolarWinds Brevo · listed by 17 tracked vendors Brevo Railway · listed by 16 tracked vendors Railway Iterable · listed by 14 tracked vendors Iterable incident.io · listed by 14 tracked vendors incident.io Airtable · listed by 12 tracked vendors Airtable Rev · listed by 12 tracked vendors Rev Checkr · listed by 11 tracked vendors Checkr OneSignal · listed by 11 tracked vendors OneSignal Greenhouse · listed by 5 tracked vendors Greenhouse + 3 more+ 13 more+ 48 more

Incidents

minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 187 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 759 1,732 2minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 24 06:54 5 h 35 min 1 critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 430 no impact stated Xero Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero Sep 24 04:00 — 27 95 major Discord Age group status mismatch across devices Sep 24 02:08 1 h 23 min 14 105 minor Replicated High error rate for a subset of Enterprise Portal sites Sep 24 02:08 26 min 1 40 major Pitney Bowes Canada Post Service Disruption Observed for RateShipment. Sep 24 02:01 1 h 28 min 1 2 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 23 23:43 2 h 4 min 174 914 minor Render Key Value service restarts Sep 23 23:30 — 20 108 minor Netlify Elevated CDN Errors Sep 23 23:26 34 min 13 32 minor OpenAI Mobile users unable to see Work Mode and the Model Picker Sep 23 23:25 24 min 731 1,781 3minor Decagon Investigating High Latency with Voice Agent Responses Sep 23 23:15 1 h 23 min 3 50 minor dbt Labs Intermittent dbt deps failures Sep 23 22:59 4 min 46 483 minor Heap Heap Connect Syncs: Possibility Of Stale Data Sep 23 22:15 2 h 40 min 25 220 minor FingerprintPro Degradation in the dashboard Sep 23 22:04 3 min 2 3 minor Supabase Supabase CLI CI workflow failures Sep 23 21:58 1 h 42 min 51 401 minor TeamViewer Remote & Tensor : Degraded Performance Sep 23 21:52 14 h 39 min 4 8 minor Lambda Labs· Lambda US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and Terminations Sep 23 21:41 2 h 6 min 8 132 minor Akamai Account Protector Issues Sep 23 21:30 12 h 14 min 44 1,055 no impact stated Chronosphere WildFire Global Cloud Service Scheduled Maintenance Sep 23 21:18 2 h 41 min 2 41 no impact stated TypeSafe AI Elevated API latency and connection issues Sep 23 20:56 — 6 187 1minor Mintlify Images on Authed Sites are not rendering Sep 23 20:47 28 min 7 775 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 23 20:31 4 h 23 min 2 3 no impact stated Hostinger· Hosting24 Emergency Server US-1685 Maintenance Sep 23 20:31 50 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1683 Maintenance Sep 23 20:29 28 min 1 minor Cursor Investigating service degradation - Grok 4.7 Sep 23 20:28 8 min 8 25 no impact stated Harness.io· OverOps Palo Alto Networks Firewall Blocking Harness Connections Sep 23 20:17 44 h 53 min 3 35 no impact stated Cartesia API key issuing degraded Sep 23 20:16 50 min 20 735 major BigCommerce Inaccurate product stock on category pages Sep 23 20:16 2 h 57 min 1 major Kentik High latency in NMS Alert evaluation Sep 23 20:14 1 min 1 85 no impact stated Chronosphere WildFire EU Regulated Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 17 min 2 41 no impact stated Chronosphere WildFire Delhi Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 19 min 2 41 no impact stated Chronosphere WildFire US Native Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 41 no impact stated Chronosphere WildFire Eu Sovereign Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 41 no impact stated Fastmail Replies sent using masked email addresses are bouncing Sep 23 20:00 11 h 12 min 6 12 minor Scaleway [fr-par] Qwen 3 235B saturated Sep 23 19:51 8 days 19 327 minor Twilio· SendGrid· Segment Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland Sep 23 19:34 27 h 46 min 759 1,732 8minor Bullhorn Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue Sep 23 19:13 1 h 54 min 2 3 major Fullstory Failure to load assets during playback for sessions (EU1 Data Center) Sep 23 19:00 — 84 626 2major Fly.io Partial Sprites outage Sep 23 18:44 7 h 28 min 13 134 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 23 18:43 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 58 no impact stated Cube Dev ongoing Service Management Console and APIs seems to be down Sep 23 18:42 ongoing 3 58 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:35 ongoing 3 58 no impact stated Toggl Elevated API Errors Sep 23 18:23 4 min 1 2

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