Third Party Index

Upstream incidents

minor· Xero· · 22 h 35 min

UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

Listed as a subprocessor by 30 tracked vendors · 104 within 2 hops · In window: 2 of its subprocessors · In window: 1 vendor listing it

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 794 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia, Sep 14 15:51 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Confluent · listed by 40 tracked vendors Confluent Adobe · listed by 34 tracked vendors Adobe Xero · listed by 30 tracked vendors Xero Telnyx · listed by 18 tracked vendors · incident: Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions, Sep 14 14:53 UTC Telnyx SendSafely · listed by 19 tracked vendors SendSafely Speechmatics · listed by 13 tracked vendors Speechmatics Filestack · listed by 12 tracked vendors Filestack Fathom Analytics · listed by 5 tracked vendors Fathom Analytics Couchdrop · listed by 2 tracked vendors Couchdrop Sendmarc · listed by 2 tracked vendors Sendmarc Ziflow · listed by 2 tracked vendors Ziflow BrightLocal · listed by 1 tracked vendor BrightLocal Buffer · listed by 1 tracked vendor Buffer Data Zoo · listed by 1 tracked vendor Data Zoo Digistorm AU · listed by 1 tracked vendor Digistorm AU FrankieOne · listed by 1 tracked vendor FrankieOne 1000minds · listed by 0 tracked vendors 1000minds Stripe · listed by 713 tracked vendors Stripe Atlassian · listed by 301 tracked vendors Atlassian Zoom · listed by 182 tracked vendors Zoom WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 91 tracked vendors Pylon Vonage · listed by 45 tracked vendors Vonage Confluent · listed by 40 tracked vendors Confluent Cloudinary · listed by 38 tracked vendors Cloudinary Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 33 tracked vendors Zoho SolarWinds · listed by 27 tracked vendors SolarWinds Brevo · listed by 21 tracked vendors Brevo Railway · listed by 18 tracked vendors Railway incident.io · listed by 15 tracked vendors incident.io Airtable · listed by 14 tracked vendors Airtable Iterable · listed by 14 tracked vendors Iterable OneSignal · listed by 14 tracked vendors OneSignal Rev · listed by 13 tracked vendors Rev Bitbucket · listed by 11 tracked vendors Bitbucket Checkr · listed by 11 tracked vendors Checkr + 3 more+ 16 more+ 54 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Xero SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia ↗ minor +43 min 7 h 5 min
OpenAI subprocessor of Xero Elevated errors affecting Work Mode in ChatGPT ↗ minor +50 min 11 h 12 min
Telnyx lists Xero Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions ↗ major −15 min 6 min

Incidents

minor Cleverbridge Partially degraded cart loading performance Sep 15 09:47 3 h 48 min 3 7 minor GitHub Disruption with some GitHub services Sep 15 09:47 1 h 30 min 207 1,172 minor Etleap Increased pipeline latencies Sep 15 09:27 2 h 43 min 1 37 major Webflow [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites Sep 15 09:06 3 h 44 min 16 28 minor Exact Exact Venice - Webconnect services unavailable (BE) Sep 15 09:05 23 h 10 min 1 2 minor Red Hat Quay.io Security Scanning on maintenance Sep 15 08:55 13 h 33 min 8 934 no impact stated Apideck Delayed log delivery Sep 15 08:53 2 h 39 min 5 26 minor Signicat Incident on 3rd party service - Norwegian BankID Sep 15 08:47 29 min 1 major Canonical "gopkg.in" is Down Sep 15 08:37 13 min 1 1,391 no impact stated Cube Dev ongoing Service healthz seems to be down Sep 15 08:35 ongoing 3 61 minor Exact Exact Online Bouw - Sales invoices not updated to status 'Vervallen' (NL/BE) Sep 15 08:22 27 h 26 min 1 2 minor Twilio· SendGrid· Segment Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany Sep 15 07:40 8 h 35 min 815 1,881 3minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 15 07:16 21 min 1 minor OpenAI Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans Sep 15 07:12 41 min 794 1,932 8major Digicert DigiCert G5 CRL Availability Issue Sep 15 07:03 2 h 46 min 2 3 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 07:01 19 min 54 1,375 minor Telesign Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26 Sep 15 06:59 2 h 10 min 7 457 major Barracuda Networks Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. Sep 15 06:44 9 h 54 min 1 14 no impact stated Sprinklr Planned Infrastructure Enhancement Activity for Prod15 Sep 15 04:51 20 days 4 726 no impact stated Hostinger· Hosting24 Emergency Server web1519 Maintenance Sep 15 04:18 30 min 1 minor Fly.io Depot builder failures Sep 15 04:08 1 h 25 min 15 160 minor Twilio· SendGrid· Segment Missing Data in Voice Insights / Console Subaccount Rollup Sep 15 03:51 30 h 58 min 815 1,881 2minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,375 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 30 104 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,115 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 51 1,196 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 815 1,881 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 7 457 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 794 1,932 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 934 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 815 1,881 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 132 1,406 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 108 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 815 1,881 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 320 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 114 1,248 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 35 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 12 66 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 207 1,172 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3

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