Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 58 min

Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 6 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment HubSpot · listed by 459 tracked vendors · incident: The Salesforce integration is unavailable for some customers, Sep 24 14:08 UTC HubSpot Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting Live Transcription Services., Sep 24 15:47 UTC Zoom ZoomInfo · listed by 44 tracked vendors · incident: GTM Studio - Audiences, Sep 24 16:17 UTC ZoomInfo Contentsquare · listed by 7 tracked vendors · incident: Issue affecting Share Zoning Feature, Sep 24 15:11 UTC Contentsquare Barracuda Networks · listed by 1 tracked vendor · incident: Delay for NetSec Firewall Alerts for US-East and EU-West customers, Sep 24 16:15 UTC Barracuda Networks LumApps · listed by 0 tracked vendors · incident: Notifications undelivered, Sep 24 15:11 UTC LumApps Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Resend · listed by 78 tracked vendors · incident: Intermittent errors on some dashboard and API requests, Sep 24 14:31 UTC Resend Supabase · listed by 67 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase Hightouch · listed by 30 tracked vendors · incident: Hightouch sync run delays, Sep 24 14:27 UTC Hightouch Fly.io · listed by 15 tracked vendors · incident: Private Networking issues (6PN), Sep 24 14:51 UTC Fly.io Canonical · listed by 1 tracked vendor · incident: Component "Ubuntu Security API - CVEs" and a few other components are Down, Sep 24 14:09 UTC Canonical Chainalysis · listed by 0 tracked vendors · incident: Login Page Outage, Sep 24 15:38 UTC Chainalysis Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

HubSpot lists Twilio The Salesforce integration is unavailable for some customers ↗ no impact stated −28 min 7 h 18 min
Contentsquare lists Twilio Issue affecting Share Zoning Feature ↗ minor +34 min 5 h 39 min
LumApps lists Twilio Notifications undelivered ↗ major +35 min 1 h 59 min
Zoom lists Twilio Service Degradation Affecting Live Transcription Services. ↗ minor +1 h 11 min 6 h 9 min
Barracuda Networks lists Twilio Delay for NetSec Firewall Alerts for US-East and EU-West customers ↗ minor +1 h 39 min 27 h 37 min
ZoomInfo lists Twilio, Segment GTM Studio - Audiences ↗ no impact stated +1 h 41 min 7 h 56 min
Canonical lists Salesforce (2 hops) Component "Ubuntu Security API - CVEs" and a few other components are Down ↗ major −28 min 42 min
Hightouch lists Anthropic, Salesforce (2 hops) Hightouch sync run delays ↗ no impact stated −9 min —
Resend lists Stripe, Anthropic (2 hops) Intermittent errors on some dashboard and API requests ↗ minor −6 min 51 min
Fly.io lists Stripe, Anthropic (2 hops) Private Networking issues (6PN) ↗ major +15 min 46 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Supabase lists HubSpot, Sentry (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major +59 min 2 h 1 min
Chainalysis lists Salesforce, Datadog (2 hops) Login Page Outage ↗ minor +1 h 1 min 22 min
Servercore lists Typeform (2 hops) Issue initializing the Servercore Terraform Provider ↗ no impact stated +1 h 2 min ongoing

Incidents

minor GoDaddy Support Services Degraded Sep 25 18:40 2 h 44 min 3 10 major Render Build and deploy failures in Oregon Sep 25 18:26 12 min 25 121 minor Twilio· SendGrid· Segment SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States Sep 25 18:11 2 h 24 min 815 1,881 6minor Zoom ongoing Service Degradation Affecting Customer Using Polycom Devices Going Offline Sep 25 17:45 ongoing 182 1,007 minor JumpCloud Degraded Commands Service Sep 25 17:27 1 h 5 min 4 5 no impact stated Middesk Degraded Performance on Tennessee SOS Search Sep 25 16:51 1 min 6 50 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 16:43 1 h 33 min 7 457 major Flexera Flexera One - IT Asset Management - Inventory Data Loading Issues Sep 25 16:19 14 h 54 min 1 no impact stated Modern Treasury Sandbox Payments Sep 25 16:11 2 h 46 min 3 5 minor Kombo Passthrough API errors Sep 25 16:07 36 min 8 11 minor FingerprintPro Ingress endpoint degradations Sep 25 16:04 1 h 28 min 2 3 minor Worldpay INC0665327 - Worldwide Payment Gateway (WPG) - Cardinal 3D Secure Authentication Sep 25 15:54 30 min 10 55 no impact stated Hostinger· Hosting24 Emergency Server Agency BR-Node9 Maintenance Sep 25 15:38 1 h 48 min 1 minor Sinch Customer Support - Ticketing System Sep 25 15:31 54 min 28 1,163 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat United Arab Emirates Sep 25 15:27 7 h 1 min 815 1,881 2no impact stated Northflank Degraded SSO login via WorkOS Sep 25 15:15 46 min 1 minor Datadog Users are unable to acknowledge, escalate, or resolve On-Call Pages Sep 25 15:11 27 min 414 1,681 5major Canonical Component "assets.ubuntu.com" and a few other components are Down Sep 25 15:05 11 min 1 1,391 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil Sep 25 15:01 7 h 48 min 815 1,881 2major Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 25 15:00 54 min 18 213 1minor bunny.net Degraded Optimizer Response times Sep 25 14:49 2 h 25 min 7 10 major Buffer Issues with Buffer fully loading Sep 25 14:44 1 h 20 min 1 minor Brevo Issue with push notifications in conversation mobile app Sep 25 14:42 15 min 21 28 minor Pennylane Pennylane application disruption Sep 25 14:25 36 min 1 minor Greenhouse Greenhouse Report Connector Outage Sep 25 14:25 51 min 5 7 no impact stated Veracode Veracode Platform Unavailable -Service restored Sep 25 13:57 2 h 38 min 3 minor Scaleway [EDGE] Faulty cache server Sep 25 13:45 3 days 22 353 1minor PagerDuty Issue Identified - Incident Workflows experiencing delays Sep 25 13:39 1 h 17 min 36 232 minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 53 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 21 177 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 20 984 no impact stated Bandwidth MMS Inbound Incident Sep 25 12:13 — 12 66 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 99 minor Signicat Incident on 3rd party service - Norwegian BankID (eSign) Sep 25 10:54 1 h 29 min 1 no impact stated Bandwidth Bandwidth Global Portal Sep 25 10:45 — 12 66 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 minor Uanataca Performance degradation on saas.esignanywhere.net Sep 25 10:26 1 h 3 min 1 2 1no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 76 1,261 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 182 1,007 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 5 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 457 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 457 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 98

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