Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 58 min

Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 6 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment HubSpot · listed by 459 tracked vendors · incident: The Salesforce integration is unavailable for some customers, Sep 24 14:08 UTC HubSpot Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting Live Transcription Services., Sep 24 15:47 UTC Zoom ZoomInfo · listed by 44 tracked vendors · incident: GTM Studio - Audiences, Sep 24 16:17 UTC ZoomInfo Contentsquare · listed by 7 tracked vendors · incident: Issue affecting Share Zoning Feature, Sep 24 15:11 UTC Contentsquare Barracuda Networks · listed by 1 tracked vendor · incident: Delay for NetSec Firewall Alerts for US-East and EU-West customers, Sep 24 16:15 UTC Barracuda Networks LumApps · listed by 0 tracked vendors · incident: Notifications undelivered, Sep 24 15:11 UTC LumApps Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Resend · listed by 78 tracked vendors · incident: Intermittent errors on some dashboard and API requests, Sep 24 14:31 UTC Resend Supabase · listed by 67 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase Hightouch · listed by 30 tracked vendors · incident: Hightouch sync run delays, Sep 24 14:27 UTC Hightouch Fly.io · listed by 15 tracked vendors · incident: Private Networking issues (6PN), Sep 24 14:51 UTC Fly.io Canonical · listed by 1 tracked vendor · incident: Component "Ubuntu Security API - CVEs" and a few other components are Down, Sep 24 14:09 UTC Canonical Chainalysis · listed by 0 tracked vendors · incident: Login Page Outage, Sep 24 15:38 UTC Chainalysis Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

HubSpot lists Twilio The Salesforce integration is unavailable for some customers ↗ no impact stated −28 min 7 h 18 min
Contentsquare lists Twilio Issue affecting Share Zoning Feature ↗ minor +34 min 5 h 39 min
LumApps lists Twilio Notifications undelivered ↗ major +35 min 1 h 59 min
Zoom lists Twilio Service Degradation Affecting Live Transcription Services. ↗ minor +1 h 11 min 6 h 9 min
Barracuda Networks lists Twilio Delay for NetSec Firewall Alerts for US-East and EU-West customers ↗ minor +1 h 39 min 27 h 37 min
ZoomInfo lists Twilio, Segment GTM Studio - Audiences ↗ no impact stated +1 h 41 min 7 h 56 min
Canonical lists Salesforce (2 hops) Component "Ubuntu Security API - CVEs" and a few other components are Down ↗ major −28 min 42 min
Hightouch lists Anthropic, Salesforce (2 hops) Hightouch sync run delays ↗ no impact stated −9 min —
Resend lists Stripe, Anthropic (2 hops) Intermittent errors on some dashboard and API requests ↗ minor −6 min 51 min
Fly.io lists Stripe, Anthropic (2 hops) Private Networking issues (6PN) ↗ major +15 min 46 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Supabase lists HubSpot, Sentry (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major +59 min 2 h 1 min
Chainalysis lists Salesforce, Datadog (2 hops) Login Page Outage ↗ minor +1 h 1 min 22 min
Servercore lists Typeform (2 hops) Issue initializing the Servercore Terraform Provider ↗ no impact stated +1 h 2 min ongoing

Incidents

minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 523 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 28 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 815 1,881 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 207 1,172 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 160 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 132 1,406 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 22 353 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 815 1,881 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 132 1,406 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1

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