Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 58 min

Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 6 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment HubSpot · listed by 459 tracked vendors · incident: The Salesforce integration is unavailable for some customers, Sep 24 14:08 UTC HubSpot Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting Live Transcription Services., Sep 24 15:47 UTC Zoom ZoomInfo · listed by 44 tracked vendors · incident: GTM Studio - Audiences, Sep 24 16:17 UTC ZoomInfo Contentsquare · listed by 7 tracked vendors · incident: Issue affecting Share Zoning Feature, Sep 24 15:11 UTC Contentsquare Barracuda Networks · listed by 1 tracked vendor · incident: Delay for NetSec Firewall Alerts for US-East and EU-West customers, Sep 24 16:15 UTC Barracuda Networks LumApps · listed by 0 tracked vendors · incident: Notifications undelivered, Sep 24 15:11 UTC LumApps Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Resend · listed by 78 tracked vendors · incident: Intermittent errors on some dashboard and API requests, Sep 24 14:31 UTC Resend Supabase · listed by 67 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase Hightouch · listed by 30 tracked vendors · incident: Hightouch sync run delays, Sep 24 14:27 UTC Hightouch Fly.io · listed by 15 tracked vendors · incident: Private Networking issues (6PN), Sep 24 14:51 UTC Fly.io Canonical · listed by 1 tracked vendor · incident: Component "Ubuntu Security API - CVEs" and a few other components are Down, Sep 24 14:09 UTC Canonical Chainalysis · listed by 0 tracked vendors · incident: Login Page Outage, Sep 24 15:38 UTC Chainalysis Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites, Sep 24 15:14 UTC Skyhigh Security OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

HubSpot lists Twilio The Salesforce integration is unavailable for some customers ↗ no impact stated −28 min 7 h 18 min
Contentsquare lists Twilio Issue affecting Share Zoning Feature ↗ minor +34 min 5 h 39 min
LumApps lists Twilio Notifications undelivered ↗ major +35 min 1 h 59 min
Zoom lists Twilio Service Degradation Affecting Live Transcription Services. ↗ minor +1 h 11 min 6 h 9 min
Barracuda Networks lists Twilio Delay for NetSec Firewall Alerts for US-East and EU-West customers ↗ minor +1 h 39 min 27 h 37 min
ZoomInfo lists Twilio, Segment GTM Studio - Audiences ↗ no impact stated +1 h 41 min 7 h 56 min
Canonical lists Salesforce (2 hops) Component "Ubuntu Security API - CVEs" and a few other components are Down ↗ major −28 min 42 min
Hightouch lists Anthropic, Salesforce (2 hops) Hightouch sync run delays ↗ no impact stated −9 min —
Resend lists Stripe, Anthropic (2 hops) Intermittent errors on some dashboard and API requests ↗ minor −6 min 51 min
Fly.io lists Stripe, Anthropic (2 hops) Private Networking issues (6PN) ↗ major +15 min 46 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites ↗ minor +37 min 41 min
Supabase lists HubSpot, Sentry (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major +59 min 2 h 1 min
Chainalysis lists Salesforce, Datadog (2 hops) Login Page Outage ↗ minor +1 h 1 min 22 min
Servercore lists Typeform (2 hops) Issue initializing the Servercore Terraform Provider ↗ no impact stated +1 h 2 min ongoing

Incidents

minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 132 1,406 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 22 354 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 815 1,881 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 132 1,406 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 66 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 51 1,196 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 201 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 815 1,881 2minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 24 06:54 5 h 35 min 1 critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 457 no impact stated Xero Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero Sep 24 04:00 — 30 104 major Discord Age group status mismatch across devices Sep 24 02:08 1 h 23 min 14 111 minor Replicated High error rate for a subset of Enterprise Portal sites Sep 24 02:08 26 min 1 40 major Pitney Bowes Canada Post Service Disruption Observed for RateShipment. Sep 24 02:01 1 h 28 min 1 2 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 23 23:43 2 h 4 min 182 1,007 minor Render Key Value service restarts Sep 23 23:30 — 25 121 minor Netlify Elevated CDN Errors Sep 23 23:26 34 min 13 32 minor OpenAI Mobile users unable to see Work Mode and the Model Picker Sep 23 23:25 24 min 794 1,932 3minor Decagon Investigating High Latency with Voice Agent Responses Sep 23 23:15 1 h 23 min 3 53 minor dbt Labs Intermittent dbt deps failures Sep 23 22:59 4 min 47 505 minor Heap Heap Connect Syncs: Possibility Of Stale Data Sep 23 22:15 2 h 40 min 24 240 minor FingerprintPro Degradation in the dashboard Sep 23 22:04 3 min 2 3 minor Supabase Supabase CLI CI workflow failures Sep 23 21:58 1 h 42 min 67 447 minor TeamViewer Remote & Tensor : Degraded Performance Sep 23 21:52 14 h 39 min 4 8 minor Lambda Labs· Lambda US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and Terminations Sep 23 21:41 2 h 6 min 8 135 minor Akamai Account Protector Issues Sep 23 21:30 12 h 14 min 46 1,115 no impact stated Chronosphere WildFire Global Cloud Service Scheduled Maintenance Sep 23 21:18 2 h 41 min 2 46 no impact stated TypeSafe AI Elevated API latency and connection issues Sep 23 20:56 — 6 201 1minor Mintlify Images on Authed Sites are not rendering Sep 23 20:47 28 min 8 836 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 23 20:31 4 h 23 min 2 3 no impact stated Hostinger· Hosting24 Emergency Server US-1685 Maintenance Sep 23 20:31 50 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1683 Maintenance Sep 23 20:29 28 min 1 minor Cursor Investigating service degradation - Grok 4.7 Sep 23 20:28 8 min 9 28 no impact stated Harness.io· OverOps Palo Alto Networks Firewall Blocking Harness Connections Sep 23 20:17 44 h 53 min 3 35

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