Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 43 min

Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204

Listed as a subprocessor by 751 tracked vendors · 1,703 within 2 hops · In window: 1 of its subprocessors · In window: 10 vendors listing it (16 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 720 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amazon Web Services · listed by 1,401 tracked vendors Amazon Web Services Google Cloud · listed by 1,245 tracked vendors Google Cloud Microsoft · listed by 690 tracked vendors Microsoft Anthropic · listed by 529 tracked vendors Anthropic Slack · listed by 465 tracked vendors Slack Datadog · listed by 389 tracked vendors Datadog Snowflake · listed by 314 tracked vendors Snowflake Fivetran · listed by 143 tracked vendors Fivetran ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Postmark · listed by 99 tracked vendors Postmark ElevenLabs · listed by 84 tracked vendors ElevenLabs Meta · listed by 75 tracked vendors Meta Twilio · listed by 441 tracked vendors Twilio SendGrid · listed by 317 tracked vendors SendGrid Segment · listed by 165 tracked vendors Segment GitHub · listed by 187 tracked vendors · incident: Disruption with billing information updates, Sep 24 16:51 UTC GitHub Drata · listed by 17 tracked vendors · incident: Cron service degraded, Sep 24 18:56 UTC Drata Orb · listed by 15 tracked vendors · incident: Elevated latency, Sep 24 18:47 UTC Orb Netlify · listed by 12 tracked vendors · incident: Error accessing Netlify-hosted sites, Sep 24 19:01 UTC Netlify GoCardless · listed by 5 tracked vendors · incident: Intermittent ARUDD-8 failures for Nationwide Bank, Sep 24 17:21 UTC GoCardless OpenSesame · listed by 2 tracked vendors · incident: Simon Authoring - unable to save course content, Sep 24 18:28 UTC OpenSesame Apptio · listed by 1 tracked vendor · incident: Exports from Cloudability to TBM are Behind, Sep 24 19:15 UTC Apptio Ciptex · listed by 0 tracked vendors · incident: Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204, Sep 24 17:42 UTC Ciptex IXOPAY · listed by 0 tracked vendors · incident: Script Monitor "Get Started" Page Not Loading, Sep 24 18:57 UTC IXOPAY PowerSchool · listed by 0 tracked vendors · incident: Connected Intelligence (CI) - Degraded Performance, Sep 24 17:19 UTC PowerSchool Stripe · listed by 615 tracked vendors Stripe Anthropic · listed by 529 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce Sentry · listed by 411 tracked vendors Sentry OpenAI · listed by 720 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Baseten · listed by 50 tracked vendors · incident: Intermittent 5xx for a subset of models in 1 US Central cluster, Sep 24 18:35 UTC Baseten Coralogix · listed by 24 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Hugging Face · listed by 1 tracked vendor · incident: Some GPU Jobs and Spaces failing to start, Sep 24 18:00 UTC Hugging Face Blacksmith · listed by 0 tracked vendors · incident: GitHub connectivity degraded in us-west, Sep 24 19:16 UTC Blacksmith JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX Microsoft · listed by 690 tracked vendors Microsoft Cloudflare · listed by 542 tracked vendors Cloudflare Mailgun · listed by 226 tracked vendors Mailgun posthog · listed by 202 tracked vendors posthog Mixpanel · listed by 153 tracked vendors Mixpanel Fivetran · listed by 143 tracked vendors Fivetran Pendo · listed by 140 tracked vendors Pendo ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Vanta · listed by 93 tracked vendors Vanta Pylon · listed by 88 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram + 13 more+ 737 more+ 932 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated Error Rates on GPT-6 Astra Pro ↗ no impact stated +1 h 41 min 46 min
Orb lists Twilio Elevated latency ↗ minor +1 h 29 min 35 min
Drata lists Twilio Cron service degraded ↗ major +1 h 38 min 21 h 40 min
IXOPAY lists Twilio Script Monitor "Get Started" Page Not Loading ↗ no impact stated +1 h 38 min —
Coralogix lists Stripe, Salesforce (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated +19 min 47 min
JWX lists Stripe, Sentry (2 hops) Elevated webhook delivery latency ↗ minor +25 min 39 min
Hugging Face lists Stripe, Zendesk (2 hops) Some GPU Jobs and Spaces failing to start ↗ minor +41 min 15 h 57 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for Qwen 3.8 Max ↗ minor +1 h 15 min 29 min
Blacksmith lists Anthropic, Salesforce (2 hops) GitHub connectivity degraded in us-west ↗ no impact stated +1 h 58 min 33 min

Incidents

minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 13 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 48 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 170 892 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 47 394 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 97 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 63 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 48 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 12 128 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 751 1,703 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 57 186 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 188 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,245 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 396 942 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 46 479 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,245 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,245 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 24 43 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 751 1,703 3minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 170 892 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 751 1,703 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 17 249 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 47 394 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 129 1,282 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 19 324 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 751 1,703 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 129 1,282 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 62 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 50 1,090 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 184 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 751 1,703 2minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 24 06:54 5 h 35 min 1 critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 425

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