Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 h 50 min

User Authentication Identity SNA Failure Increase for Smartfren in Indonesia

Listed as a subprocessor by 728 tracked vendors · 1,645 within 2 hops · In window: 1 of its subprocessors · In window: 5 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 699 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Google Cloud · listed by 1,197 tracked vendors Google Cloud Microsoft · listed by 669 tracked vendors Microsoft Anthropic · listed by 516 tracked vendors Anthropic Slack · listed by 447 tracked vendors Slack Datadog · listed by 380 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Postmark · listed by 95 tracked vendors Postmark ElevenLabs · listed by 81 tracked vendors ElevenLabs Meta · listed by 73 tracked vendors Meta Twilio · listed by 429 tracked vendors Twilio SendGrid · listed by 305 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Zoom · listed by 165 tracked vendors · incident: Service degradation affecting comment and attachment features in Zoom Canvas in US region., Sep 22 10:19 UTC Zoom Contentsquare · listed by 7 tracked vendors · incident: CS live users might not able to change criteria in page analyzer, Sep 22 09:51 UTC Contentsquare DevRev · listed by 5 tracked vendors · incident: Incoming emails are not being processed, Sep 22 09:53 UTC DevRev Cognite AS · listed by 0 tracked vendors · incident: Degraded Data Modeling Indexing and Search in westeurope-1, Sep 22 10:08 UTC Cognite AS Geckoboard · listed by 0 tracked vendors · incident: Some widgets intermittently failing to load, Sep 22 10:13 UTC Geckoboard Stripe · listed by 584 tracked vendors Stripe Anthropic · listed by 516 tracked vendors Anthropic Salesforce · listed by 468 tracked vendors Salesforce Sentry · listed by 404 tracked vendors Sentry HubSpot · listed by 383 tracked vendors HubSpot Datadog · listed by 380 tracked vendors Datadog Zendesk · listed by 358 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Atlassian · listed by 285 tracked vendors Atlassian OpenAI · listed by 699 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Supabase · listed by 46 tracked vendors · incident: Project creations are degraded in multiple regions, Sep 22 08:33 UTC Supabase Nebius · listed by 12 tracked vendors · incident: Object storage unavailable in eu-west1, Sep 22 08:55 UTC Nebius Sanity · listed by 0 tracked vendors · incident: Elevated listener latency impacting Studio performance, Sep 22 08:27 UTC Sanity Microsoft · listed by 669 tracked vendors Microsoft Cloudflare · listed by 523 tracked vendors Cloudflare Slack · listed by 447 tracked vendors Slack Mailgun · listed by 219 tracked vendors Mailgun posthog · listed by 196 tracked vendors posthog Mixpanel · listed by 143 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 137 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Vanta · listed by 87 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram + 13 more+ 714 more+ 897 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Increased error rate for Plus and Pro users. ↗ minor +1 h 8 min 39 min
Contentsquare lists Twilio CS live users might not able to change criteria in page analyzer ↗ no impact stated +1 h 1 min 7 h 47 min
DevRev lists Segment Incoming emails are not being processed ↗ minor +1 h 3 min 2 h 11 min
Cognite AS lists Twilio Degraded Data Modeling Indexing and Search in westeurope-1 ↗ minor +1 h 19 min 2 days
Geckoboard lists Twilio Some widgets intermittently failing to load ↗ no impact stated +1 h 24 min 35 min
Zoom lists Twilio Service degradation affecting comment and attachment features in Zoom Canvas in US region. ↗ no impact stated +1 h 29 min 13 min
Sanity lists Anthropic, Sentry (2 hops) Elevated listener latency impacting Studio performance ↗ minor −23 min 1 h 35 min
Supabase lists Sentry, HubSpot (2 hops) Project creations are degraded in multiple regions ↗ minor −16 min 31 min
Nebius lists Sentry, HubSpot (2 hops) Object storage unavailable in eu-west1 ↗ major +5 min 26 min

Incidents

major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 67 1,135 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 9 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 134 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 13 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 61 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 7 409 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 48 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 13 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 48 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 24 1,032 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 46 384 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 5 370 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 165 857 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 699 1,691 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 88 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 92 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 728 1,645 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 590 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 728 1,645 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 46 384 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 15 193 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 728 1,645 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 728 1,645 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 11 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,197 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 24 1,032 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 48 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 4 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 728 1,645 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 2 3 minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 24 1,032 3no impact stated Bandwidth Bandwidth Local Market Impairment - 362 - Carbondale, IL Sep 22 01:56 20 h 21 min 12 61 minor Cursor Investigating service degradation Sep 22 01:07 35 min 8 25 major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 516 1,627 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 796 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 43 1,011 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 6 81 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 728 1,645 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 52 1,227 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 2 4

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