Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 36 h 35 min

SMS Delivery Delays from Twilio to Telemat Cel Brazil

Listed as a subprocessor by 774 tracked vendors · 1,772 within 2 hops · In window: 1 vendor listing it

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,450 tracked vendors Amazon Web Services Google Cloud · listed by 1,299 tracked vendors Google Cloud OpenAI · listed by 744 tracked vendors OpenAI Microsoft · listed by 707 tracked vendors Microsoft Anthropic · listed by 545 tracked vendors Anthropic Slack · listed by 482 tracked vendors Slack Datadog · listed by 398 tracked vendors Datadog Snowflake · listed by 316 tracked vendors Snowflake Fivetran · listed by 145 tracked vendors Fivetran ClickHouse · listed by 130 tracked vendors ClickHouse Elasticsearch · listed by 124 tracked vendors Elasticsearch Postmark · listed by 103 tracked vendors Postmark ElevenLabs · listed by 91 tracked vendors ElevenLabs Meta · listed by 77 tracked vendors Meta Twilio · listed by 455 tracked vendors Twilio SendGrid · listed by 326 tracked vendors SendGrid Segment · listed by 171 tracked vendors Segment GitHub · listed by 194 tracked vendors · incident: Incident with Pull Requests, Sep 20 22:13 UTC GitHub Stripe · listed by 656 tracked vendors Stripe Anthropic · listed by 545 tracked vendors Anthropic Salesforce · listed by 483 tracked vendors Salesforce Sentry · listed by 431 tracked vendors Sentry HubSpot · listed by 425 tracked vendors HubSpot Datadog · listed by 398 tracked vendors Datadog Zendesk · listed by 375 tracked vendors Zendesk Intercom · listed by 343 tracked vendors Intercom Atlassian · listed by 292 tracked vendors Atlassian Okta · listed by 270 tracked vendors Okta MongoDB · listed by 222 tracked vendors MongoDB Zoom · listed by 174 tracked vendors Zoom Vercel · listed by 155 tracked vendors Vercel OpenAI · listed by 744 tracked vendors OpenAI Microsoft · listed by 707 tracked vendors Microsoft Cloudflare · listed by 559 tracked vendors Cloudflare Slack · listed by 482 tracked vendors Slack Mailgun · listed by 233 tracked vendors Mailgun Mixpanel · listed by 158 tracked vendors Mixpanel Fivetran · listed by 145 tracked vendors Fivetran Pendo · listed by 143 tracked vendors Pendo Amplitude · listed by 135 tracked vendors Amplitude ClickHouse · listed by 130 tracked vendors ClickHouse Elasticsearch · listed by 124 tracked vendors Elasticsearch Vanta · listed by 99 tracked vendors Vanta Pylon · listed by 89 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 82 tracked vendors Linear Deepgram · listed by 71 tracked vendors Deepgram Resend · listed by 65 tracked vendors Resend Merge API · listed by 63 tracked vendors Merge API LinkedIn · listed by 57 tracked vendors LinkedIn Supabase · listed by 57 tracked vendors Supabase + 13 more+ 760 more+ 978 more

Incidents starting 30 min before to 2 h after

GitHub lists Twilio Incident with Pull Requests ↗ minor −14 min 1 h 8 min

Incidents

minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 774 1,772 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5 major Aiven Aiven Console is down Sep 21 04:57 3 h 27 min 22 840 minor Sinch Delivery Issue Brazil - Claro Sep 21 01:32 38 min 26 1,102 critical Webflow [RESOLVED] Reports of form submission notification emails not being delivered for some customers Sep 21 00:45 40 h 19 min 15 26 major Canonical "Livepatch API" is Down Sep 21 00:33 9 min 1 1,299 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:43 6 min 14 137 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:37 1 min 14 137 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 774 1,772 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 194 1,112 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:48 1 min 1 2 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:44 2 min 1 2 major Depot Some CI jobs failing to start Sep 20 18:09 5 min 1 15 no impact stated Verda Serverless container upload issue Sep 20 18:05 — 3 52 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 774 1,772 1minor Worldpay INC0657165 - We are aware of potential issues with a Third Party Sep 20 17:29 2 h 56 min 10 51 critical Pitney Bowes USPS Service Disruption Observed for CreateShipment & RateShipment Sep 20 17:01 4 h 35 min 1 2 major EasyPost Elevated errors with USPS Services Sep 20 16:55 5 h 23 min 3 4 major Babel Street No New Results in Deep Search Sep 20 16:43 2 h 40 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1680 Maintenance Sep 20 15:41 16 min 1 minor Brevo Issue with the Transactional Platform Frontend Sep 20 15:02 13 min 17 22 major Kaseya Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted Sep 20 13:33 23 h 19 min 2 3 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 20 11:33 1 h 53 min 8 27 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events Sep 20 11:30 2 h 22 min 5 93 major Optimizely CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack) Sep 20 11:24 1 h 43 min 5 14 minor Telesign Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26 Sep 20 10:36 7 h 7 434 no impact stated Hostinger· Hosting24 Emergency Server US-902 Maintenance Sep 20 09:38 1 h 41 min 1 minor BigCommerce Webhooks Delay Sep 20 07:55 1 h 5 min 1 no impact stated Stripe Stripe Support Systems issue Sep 20 07:31 39 min 656 1,531 major Baseten Kimi K3 Model API outage Sep 20 07:19 54 min 50 1,136 minor Datadog Delayed events triggered by emails Sep 20 05:17 1 h 35 min 398 1,590 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 20 04:59 4 min 1 5 major SigNoz Incident with ingestion [EU] Sep 20 03:18 1 h 49 min 2 critical Red Hat Support Customer Relationship Management (CRM) upgrade Sep 20 02:42 4 h 18 min 8 896 major Babel Street New Results in Document Search Sep 20 01:39 1 h 34 min 1 minor Customer.io Some US customers may experience delays in message sending Sep 19 22:50 27 min 81 310 minor Scaleway [DC2] RPN switch reboot in DC2/S301/D13 Sep 19 22:30 — 19 332 major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 57 414 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 major Canonical "lists.ubuntu.com" is Down Sep 19 18:51 18 min 1 1,299 minor Drata MSSP / Multi-Instance Management Client List Unavailable Sep 19 18:43 1 h 36 min 17 84 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:57 15 min 1 minor Beefree PDFs and Thumbnail creation outage Sep 19 17:57 7 min 3 6 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:27 21 min 1 minor Fireworks Service Degradation for Kimi K3 Fast Sep 19 16:58 5 min 53 1,302 major Canonical "lists.ubuntu.com" is Down Sep 19 15:33 13 min 1 1,299 no impact stated PropelAuth Increased Timeouts Sep 19 13:52 4 min 3 13 minor Infobip India - WhatsApp Template Service Degradation Sep 19 13:51 21 min 19 167

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