Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 46 h 12 min

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo

Listed as a subprocessor by 827 tracked vendors · 1,916 within 2 hops · In window: 1 vendor listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Vercel · listed by 172 tracked vendors · incident: Elevated Errors Triggering Deployments, Sep 18 20:32 UTC Vercel Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB GitHub · listed by 210 tracked vendors GitHub Zoom · listed by 186 tracked vendors Zoom Clearbit · listed by 37 tracked vendors · incident: Salesforce synchronization issues, Sep 18 20:12 UTC Clearbit Chainalysis · listed by 0 tracked vendors · incident: Incorrect USD Amounts in KYT Alerts, Sep 18 19:29 UTC Chainalysis OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase + 13 more+ 813 more+ 1,069 more

Incidents starting 30 min before to 2 h after

Vercel lists Twilio Elevated Errors Triggering Deployments ↗ major +1 h 19 min 49 min
Chainalysis lists Salesforce, Datadog (2 hops) Incorrect USD Amounts in KYT Alerts ↗ minor +16 min 9 days
Clearbit lists Sentry, Zendesk (2 hops) Salesforce synchronization issues ↗ minor +59 min 4 days

Incidents

major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 29 642 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 804 1,967 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 172 811 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 827 1,916 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 827 1,916 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 172 811 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 37 592 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 13 68 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 827 1,916 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 827 1,916 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 2 minor Resend Degraded performance Sep 18 18:26 2 days 78 229 no impact stated Hostinger· Hosting24 Emergency Server DE-1973 Maintenance Sep 18 18:23 21 min 1 major UiPath Service disruption for Maestro Flow in South Korea region Sep 18 18:03 — 2 12 major Cursor Investigating service degradation — Grok Bot Sep 18 17:19 5 h 43 min 10 29 minor Telesign Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26 Sep 18 17:06 1 h 20 min 8 464 no impact stated Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 57 minor Resend Degraded performance Sep 18 16:48 — 78 229 2no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 major Firmable Background Jobs: Degraded Function Execution Sep 18 16:45 4 h 50 min 1 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 4 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 12 97 2major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 11 24 minor Plain Degraded performance Sep 18 16:16 — 45 1,034 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 46 1,113 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 36 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 23 359 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 23 359 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 827 1,916 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 9 18 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 172 811 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 10 29 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 201 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 466 1,590 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 827 1,916 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 827 1,916 1

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