Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 2 h 32 min

A2P 10DLC Campaign Statuses Remaining 'In Review'

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 2 of its subprocessors · In window: 10 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 691 tracked vendors · incident: Delayed support responses, Sep 18 21:36 UTC OpenAI Plain · listed by 41 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 94 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Zoom · listed by 162 tracked vendors · incident: Service Degradation Affecting ZoomMate, Sep 18 22:45 UTC Zoom Vercel · listed by 142 tracked vendors · incident: Deployment stuck in initializing state, Sep 18 21:36 UTC Vercel WorkOS · listed by 109 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Plain · listed by 41 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Maxio · listed by 19 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Rhythms · listed by 0 tracked vendors · incident: Facing issues with authentication, Sep 18 22:58 UTC Rhythms Tella · listed by 0 tracked vendors · incident: Issues logging in/signing up in Tella, Sep 18 22:56 UTC Tella Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry OpenAI · listed by 691 tracked vendors · incident: Delayed support responses, Sep 18 21:36 UTC OpenAI Sumo Logic · listed by 27 tracked vendors · incident: Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA), Sep 18 21:57 UTC Sumo Logic Cursor · listed by 8 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Composio · listed by 6 tracked vendors · incident: Authentication related issues on dashboard and for you (CLI and MCP), Sep 18 22:58 UTC Composio Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory StudyFetch · listed by 0 tracked vendors · incident: Slow loading and lists not loading, Sep 18 22:28 UTC StudyFetch Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 86 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Delayed support responses ↗ no impact stated +3 min 3 h 33 min
Plain subprocessor of Twilio, SendGrid, Segment Plain app is down ↗ critical +1 h 16 min 12 min
Vercel lists Twilio Deployment stuck in initializing state ↗ minor +2 min 55 min
Decagon lists Twilio Investigating Issue with Admin Portal ↗ major +1 h 5 min 23 min
Zoom lists Twilio Service Degradation Affecting ZoomMate ↗ no impact stated +1 h 11 min 18 min
WorkOS lists Twilio, SendGrid, Segment Elevated API Errors ↗ major +1 h 15 min 39 min
Clarify lists SendGrid Unable to sign up and log in ↗ major +1 h 22 min 1 h 20 min
Tella lists Segment Issues logging in/signing up in Tella ↗ minor +1 h 22 min 24 min
Rhythms lists Segment Facing issues with authentication ↗ critical +1 h 25 min 3 h 24 min
Granola lists Twilio Third party service experiencing issues ↗ no impact stated +1 h 29 min 11 min
Maxio lists Twilio, SendGrid Advanced Billing CSV Exports Delayed ↗ minor +1 h 29 min 50 min
Sumo Logic lists Salesforce, Gainsight Software (2 hops) Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) ↗ major +23 min 9 min
StudyFetch lists Stripe, Anthropic (2 hops) Slow loading and lists not loading ↗ minor +54 min 40 min
Factory lists Stripe, Anthropic (2 hops) Service Disruption: User Authentication ↗ critical +1 h 24 min 13 min
Composio lists Vercel (2 hops) Authentication related issues on dashboard and for you (CLI and MCP) ↗ no impact stated +1 h 24 min 7 min
Cursor lists Anthropic, Datadog (2 hops) Sign-in and dashboard errors for some users ↗ minor +1 h 28 min 11 min

Incidents

minor Drata MSSP / Multi-Instance Management Client List Unavailable Sep 19 18:43 1 h 36 min 16 79 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:57 15 min 1 minor Beefree PDFs and Thumbnail creation outage Sep 19 17:57 7 min 3 5 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:27 21 min 1 minor Fireworks Service Degradation for Kimi K3 Fast Sep 19 16:58 5 min 52 1,214 major Canonical "lists.ubuntu.com" is Down Sep 19 15:33 13 min 1 1,176 no impact stated PropelAuth Increased Timeouts Sep 19 13:52 4 min 3 13 minor Infobip India - WhatsApp Template Service Degradation Sep 19 13:51 21 min 18 151 critical Brevo Issues with Contacts and Imports services Sep 19 12:51 38 min 15 20 no impact stated Bandwidth Messaging Incident - Verizon Wireless Sep 19 12:11 — 12 61 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 19 11:49 24 min 8 26 minor Fireworks Service Degradation for GLM 5.3 US Sep 19 11:31 6 min 52 1,214 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MTS Russia Sep 19 11:30 5 h 5 min 721 1,617 no impact stated LINK Mobility Group ASA [myLINK 2.0] Unscheduled disturbance Sep 19 09:30 — 3 10 minor Telesign Operator Alert - Russia (RU) - Mobile TeleSystems (MTS) (250/01) 09/19/26 Sep 19 09:18 3 h 55 min 7 407 minor Fireworks Service Degradation for GLM 5.3 Fast Sep 19 05:00 8 min 52 1,214 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 19 04:58 4 min 1 4 no impact stated Worldpay INC0655989 - We have resolved issues with Authorization & Payments on the Latin America (LatAm) Gateway. Sep 19 03:35 — 10 48 minor GoDaddy My Products Page Degraded Sep 19 01:52 1 h 3 9 no impact stated Prime Intellect Sandboxes are Inaccessible Sep 19 01:11 — 1 no impact stated Hostinger· Hosting24 Emergency Server br-cam-pve-node2561 Maintenance Sep 19 00:51 1 h 11 min 1 major ElevenLabs Some ElevenAgents calls failed to start Sep 19 00:34 1 h 34 min 80 1,313 major dbt Labs Schema Hydration Panic Sep 18 23:31 14 h 58 min 45 463 minor HeyGen HeyGen Video Workflow Failures Sep 18 23:03 6 h 17 min 5 7 minor Maxio Advanced Billing CSV Exports Delayed Sep 18 23:02 50 min 19 38 no impact stated Granola Third party service experiencing issues Sep 18 23:02 11 min 7 36 minor Cursor Sign-in and dashboard errors for some users Sep 18 23:02 11 min 8 24 no impact stated OpenAI SSO sign-in and SCIM provisioning issues Sep 18 23:00 18 min 691 1,663 12no impact stated Composio Authentication related issues on dashboard and for you (CLI and MCP) Sep 18 22:58 7 min 6 13 critical Factory Service Disruption: User Authentication Sep 18 22:57 13 min 1 4 major Clarify Unable to sign up and log in Sep 18 22:56 1 h 20 min 1 critical Plain Plain app is down Sep 18 22:49 12 min 41 883 3major WorkOS Elevated API Errors Sep 18 22:49 39 min 109 1,086 8no impact stated Zoom Service Degradation Affecting ZoomMate Sep 18 22:45 18 min 162 841 major Decagon Investigating Issue with Admin Portal Sep 18 22:39 23 min 3 47 no impact stated OpenAI Overbilling for OpenAI-hosted containers in the Agent API Sep 18 22:29 9 h 22 min 691 1,663 12major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 27 580 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 691 1,663 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 142 692 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 721 1,617 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 721 1,617 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 142 692 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 33 529 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 12 61 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 721 1,617 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 721 1,617 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 1

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