Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 1 h 22 min

SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo

Listed as a subprocessor by 735 tracked vendors · 1,659 within 2 hops · In window: 2 of its subprocessors · In window: 10 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 704 tracked vendors · incident: Delayed support responses, Sep 18 21:36 UTC OpenAI Plain · listed by 42 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Amazon Web Services · listed by 1,368 tracked vendors Amazon Web Services Google Cloud · listed by 1,207 tracked vendors Google Cloud Microsoft · listed by 675 tracked vendors Microsoft Anthropic · listed by 517 tracked vendors Anthropic Slack · listed by 450 tracked vendors Slack Datadog · listed by 381 tracked vendors Datadog Snowflake · listed by 310 tracked vendors Snowflake Fivetran · listed by 141 tracked vendors Fivetran ClickHouse · listed by 128 tracked vendors ClickHouse Elasticsearch · listed by 122 tracked vendors Elasticsearch Postmark · listed by 95 tracked vendors Postmark ElevenLabs · listed by 81 tracked vendors ElevenLabs Twilio · listed by 432 tracked vendors Twilio SendGrid · listed by 309 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Zoom · listed by 166 tracked vendors · incident: Service Degradation Affecting ZoomMate, Sep 18 22:45 UTC Zoom Vercel · listed by 143 tracked vendors · incident: Deployment stuck in initializing state, Sep 18 21:36 UTC Vercel WorkOS · listed by 111 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Plain · listed by 42 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Maxio · listed by 19 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Rhythms · listed by 0 tracked vendors · incident: Facing issues with authentication, Sep 18 22:58 UTC Rhythms Tella · listed by 0 tracked vendors · incident: Issues logging in/signing up in Tella, Sep 18 22:56 UTC Tella Stripe · listed by 589 tracked vendors Stripe Anthropic · listed by 517 tracked vendors Anthropic Salesforce · listed by 470 tracked vendors Salesforce Sentry · listed by 405 tracked vendors Sentry OpenAI · listed by 704 tracked vendors · incident: Delayed support responses, Sep 18 21:36 UTC OpenAI Sumo Logic · listed by 28 tracked vendors · incident: Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA), Sep 18 21:57 UTC Sumo Logic Cursor · listed by 8 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Composio · listed by 6 tracked vendors · incident: Authentication related issues on dashboard and for you (CLI and MCP), Sep 18 22:58 UTC Composio Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory StudyFetch · listed by 0 tracked vendors · incident: Slow loading and lists not loading, Sep 18 22:28 UTC StudyFetch Microsoft · listed by 675 tracked vendors Microsoft Cloudflare · listed by 528 tracked vendors Cloudflare Mailgun · listed by 220 tracked vendors Mailgun posthog · listed by 196 tracked vendors posthog Mixpanel · listed by 145 tracked vendors Mixpanel Fivetran · listed by 141 tracked vendors Fivetran Pendo · listed by 139 tracked vendors Pendo ClickHouse · listed by 128 tracked vendors ClickHouse Elasticsearch · listed by 122 tracked vendors Elasticsearch Vanta · listed by 88 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram + 13 more+ 721 more+ 904 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Delayed support responses ↗ no impact stated +16 min 3 h 33 min
Plain subprocessor of Twilio, SendGrid, Segment Plain app is down ↗ critical +1 h 29 min 12 min
Vercel lists Twilio Deployment stuck in initializing state ↗ minor +15 min 55 min
Decagon lists Twilio Investigating Issue with Admin Portal ↗ major +1 h 18 min 23 min
Zoom lists Twilio Service Degradation Affecting ZoomMate ↗ no impact stated +1 h 24 min 18 min
WorkOS lists Twilio, SendGrid, Segment Elevated API Errors ↗ major +1 h 28 min 39 min
Clarify lists SendGrid Unable to sign up and log in ↗ major +1 h 35 min 1 h 20 min
Tella lists Segment Issues logging in/signing up in Tella ↗ minor +1 h 35 min 24 min
Rhythms lists Segment Facing issues with authentication ↗ critical +1 h 38 min 3 h 24 min
Granola lists Twilio Third party service experiencing issues ↗ no impact stated +1 h 42 min 11 min
Maxio lists Twilio, SendGrid Advanced Billing CSV Exports Delayed ↗ minor +1 h 42 min 50 min
Sumo Logic lists Salesforce, Gainsight Software (2 hops) Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) ↗ major +36 min 9 min
StudyFetch lists Stripe, Anthropic (2 hops) Slow loading and lists not loading ↗ minor +1 h 7 min 40 min
Factory lists Stripe, Anthropic (2 hops) Service Disruption: User Authentication ↗ critical +1 h 37 min 13 min
Composio lists Vercel (2 hops) Authentication related issues on dashboard and for you (CLI and MCP) ↗ no impact stated +1 h 37 min 7 min
Cursor lists Anthropic, Datadog (2 hops) Sign-in and dashboard errors for some users ↗ minor +1 h 41 min 11 min

Incidents

minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 44 996 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 13 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 94 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 34 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 19 316 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 19 316 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 735 1,659 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 16 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 143 698 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 12 19 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 8 25 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 187 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 405 1,395 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 735 1,659 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 735 1,659 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 735 1,659 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 405 1,395 2minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 16 243 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,207 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 88 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,207 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 4 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 412 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 48 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 735 1,659 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 11 308 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 412 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 412 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 48 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 13 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 704 1,705 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 184 1,057 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 6 9 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 14 29 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 202 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23

Previous Next