Third Party Index

Upstream incidents

major· Telnyx· · 4 h 29 min

Data Connectivity Issues - IMSI1

Listed as a subprocessor by 15 tracked vendors · 199 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Segment · listed by 170 tracked vendors · incident: Voice Call Failures From a Subset of Twilio Phone Numbers to Norway, Sep 23 15:02 UTC Segment Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Cloudflare · listed by 557 tracked vendors Cloudflare Anthropic · listed by 545 tracked vendors Anthropic Zendesk · listed by 373 tracked vendors Zendesk Intercom · listed by 341 tracked vendors Intercom Atlassian · listed by 291 tracked vendors Atlassian Mailgun · listed by 231 tracked vendors Mailgun Zoom · listed by 174 tracked vendors Zoom Zapier · listed by 123 tracked vendors Zapier ElevenLabs · listed by 88 tracked vendors ElevenLabs Telnyx · listed by 15 tracked vendors Telnyx Pylon · listed by 89 tracked vendors Pylon Zoho · listed by 29 tracked vendors Zoho SolarWinds · listed by 26 tracked vendors SolarWinds Brevo · listed by 17 tracked vendors Brevo Iterable · listed by 14 tracked vendors Iterable incident.io · listed by 14 tracked vendors incident.io Sendbird · listed by 4 tracked vendors Sendbird CallHippo · listed by 0 tracked vendors CallHippo CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Clerk Chat · listed by 0 tracked vendors Clerk Chat Neeto · listed by 0 tracked vendors Neeto NimbleRx · listed by 0 tracked vendors NimbleRx Postcall · listed by 0 tracked vendors Postcall Ringostat · listed by 0 tracked vendors Ringostat ClickHouse · listed by 130 tracked vendors · incident: We are investigating an issue affecting Azure eastus2 region, Sep 23 15:28 UTC ClickHouse Fly.io · listed by 14 tracked vendors · incident: Elevated private networking errors, Sep 23 14:47 UTC Fly.io OpenAI · listed by 740 tracked vendors OpenAI Anthropic · listed by 545 tracked vendors Anthropic Zoom · listed by 174 tracked vendors Zoom Mixpanel · listed by 156 tracked vendors Mixpanel ElevenLabs · listed by 88 tracked vendors ElevenLabs Linear · listed by 79 tracked vendors Linear Merge API · listed by 63 tracked vendors Merge API AssemblyAI · listed by 53 tracked vendors AssemblyAI Fireworks · listed by 53 tracked vendors Fireworks Baseten · listed by 50 tracked vendors Baseten Hyperdoc (a.k.a. Recall.ai) · listed by 49 tracked vendors Hyperdoc (a.k.a. Rec… LangChain · listed by 47 tracked vendors LangChain Hex · listed by 42 tracked vendors Hex OpenRouter · listed by 42 tracked vendors OpenRouter turbopuffer · listed by 38 tracked vendors turbopuffer Metabase · listed by 35 tracked vendors Metabase Honeycomb · listed by 32 tracked vendors Honeycomb Langfuse · listed by 30 tracked vendors Langfuse + 20 more+ 1 more+ 164 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Telnyx Voice Call Failures From a Subset of Twilio Phone Numbers to Norway ↗ minor +45 min 2 days
Fly.io lists incident.io (2 hops) Elevated private networking errors ↗ major +31 min 35 min
ClickHouse lists Pylon (2 hops) We are investigating an issue affecting Azure eastus2 region ↗ minor +1 h 12 min 30 min

Incidents

critical Flexera Flexera One - EU - Access unavailable Sep 23 10:05 1 h 38 min 1 minor KnowBe4 Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Sep 23 09:52 5 h 5 min 6 major Automattic "MailPoet Shop (MailPoet)" is Down Sep 23 09:41 1 min 14 136 minor Supabase Storage search failing for restored projects Sep 23 09:31 24 h 29 min 57 408 no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 13 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 57 408 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 740 1,806 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 135 684 minor Signicat Incident on 3rd party service - Se-Bolagverket Sep 23 07:43 3 h 13 min 1 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 6 386 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 766 1,756 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 5 13 1major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 14 141 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 626 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 62 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 62 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 50 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 62 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 33 144 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 14 136 no impact stated Zoom Service Degradation Affecting Zoom Tasks in US Region. Sep 23 01:55 21 min 174 928 2minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 26 1,092 major MiniMax Elevated errors on Large Language Models (LLM) Sep 23 01:05 1 min 6 32 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 29 303 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 25 224 minor Resend Failing to verify new domains Sep 22 22:31 18 min 64 196 minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 199 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 312 minor Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 55 731 minor Twilio· SendGrid· Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 766 1,756 7no impact stated Stripe API call success rate drop Sep 22 20:32 2 h 15 min 647 1,514 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 766 1,756 8major Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 766 1,756 8minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 565 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 47 109 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 135 684 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1

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