Third Party Index

Upstream incidents

critical· Telnyx· · 1 h

Telnyx's Support AI Assistant (TAIA) - currently unavailable

Listed as a subprocessor by 15 tracked vendors · 193 within 2 hops · In window: 3 of its subprocessors

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 699 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Zoom · listed by 165 tracked vendors · incident: Service degradation affecting comment and attachment features in Zoom Canvas in US region., Sep 22 10:19 UTC Zoom Segment · listed by 162 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 22 08:50 UTC Segment Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Google Cloud · listed by 1,197 tracked vendors Google Cloud Microsoft · listed by 669 tracked vendors Microsoft Cloudflare · listed by 523 tracked vendors Cloudflare Anthropic · listed by 516 tracked vendors Anthropic Zendesk · listed by 358 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Atlassian · listed by 285 tracked vendors Atlassian Mailgun · listed by 219 tracked vendors Mailgun Zapier · listed by 117 tracked vendors Zapier Fullstory · listed by 84 tracked vendors Fullstory Telnyx · listed by 15 tracked vendors Telnyx Pylon · listed by 86 tracked vendors Pylon Zoho · listed by 28 tracked vendors Zoho SolarWinds · listed by 25 tracked vendors SolarWinds Brevo · listed by 16 tracked vendors Brevo Iterable · listed by 14 tracked vendors Iterable incident.io · listed by 14 tracked vendors incident.io Sendbird · listed by 4 tracked vendors Sendbird CallHippo · listed by 0 tracked vendors CallHippo CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Clerk Chat · listed by 0 tracked vendors Clerk Chat Neeto · listed by 0 tracked vendors Neeto NimbleRx · listed by 0 tracked vendors NimbleRx Postcall · listed by 0 tracked vendors Postcall Ringostat · listed by 0 tracked vendors Ringostat OpenAI · listed by 699 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Zoom · listed by 165 tracked vendors · incident: Service degradation affecting comment and attachment features in Zoom Canvas in US region., Sep 22 10:19 UTC Zoom Anthropic · listed by 516 tracked vendors Anthropic Mixpanel · listed by 143 tracked vendors Mixpanel ClickHouse · listed by 127 tracked vendors ClickHouse ElevenLabs · listed by 81 tracked vendors ElevenLabs Linear · listed by 75 tracked vendors Linear Merge API · listed by 60 tracked vendors Merge API Fireworks · listed by 52 tracked vendors Fireworks AssemblyAI · listed by 51 tracked vendors AssemblyAI Baseten · listed by 50 tracked vendors Baseten Hyperdoc (a.k.a. Recall.ai) · listed by 47 tracked vendors Hyperdoc (a.k.a. Rec… LangChain · listed by 47 tracked vendors LangChain Hex · listed by 41 tracked vendors Hex OpenRouter · listed by 39 tracked vendors OpenRouter turbopuffer · listed by 38 tracked vendors turbopuffer Metabase · listed by 35 tracked vendors Metabase Honeycomb · listed by 31 tracked vendors Honeycomb Langfuse · listed by 28 tracked vendors Langfuse LiveKit · listed by 28 tracked vendors LiveKit + 20 more+ 1 more+ 158 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Telnyx User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +31 min 5 h 50 min
OpenAI subprocessor of Telnyx Increased error rate for Plus and Pro users. ↗ minor +1 h 39 min 39 min
Zoom subprocessor of Telnyx Service degradation affecting comment and attachment features in Zoom Canvas in US region. ↗ no impact stated +2 h 13 min

Incidents

major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 67 1,135 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 9 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 134 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 13 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 61 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 7 409 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 48 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 13 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 48 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 24 1,032 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 46 384 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 5 370 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 165 857 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 699 1,691 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 88 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 92 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 728 1,645 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 590 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 728 1,645 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 46 384 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 15 193 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 728 1,645 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 728 1,645 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 11 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,197 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 24 1,032 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 48 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 4 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 728 1,645 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 2 3 minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 24 1,032 3no impact stated Bandwidth Bandwidth Local Market Impairment - 362 - Carbondale, IL Sep 22 01:56 20 h 21 min 12 61 minor Cursor Investigating service degradation Sep 22 01:07 35 min 8 25 major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 516 1,627 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 796 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 43 1,011 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 6 81 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 728 1,645 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 52 1,227 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 2 4

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