Third Party Index

Upstream incidents

minor· Telnyx· · 25 h 6 min

Failed/delayed call recording deliveries, faxes and conference establishment

Listed as a subprocessor by 18 tracked vendors · 216 within 2 hops · In window: 2 of its subprocessors · In window: 1 vendor listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Intercom · listed by 374 tracked vendors · incident: Messenger Help Articles not displaying, Sep 9 15:55 UTC Intercom Segment · listed by 182 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil, Sep 9 15:40 UTC Segment Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Anthropic · listed by 584 tracked vendors Anthropic Zendesk · listed by 391 tracked vendors Zendesk Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun Zoom · listed by 186 tracked vendors Zoom Zapier · listed by 131 tracked vendors Zapier ElevenLabs · listed by 106 tracked vendors ElevenLabs Telnyx · listed by 18 tracked vendors Telnyx CallHippo · listed by 0 tracked vendors · incident: CallHippo Dialer & Calling Service Disruption, Sep 9 15:14 UTC CallHippo Pylon · listed by 93 tracked vendors Pylon Zoho · listed by 34 tracked vendors Zoho SolarWinds · listed by 27 tracked vendors SolarWinds Brevo · listed by 21 tracked vendors Brevo incident.io · listed by 15 tracked vendors incident.io Iterable · listed by 14 tracked vendors Iterable Sendbird · listed by 4 tracked vendors Sendbird CTM · listed by 0 tracked vendors CTM CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Clerk Chat · listed by 0 tracked vendors Clerk Chat Funnelfeedr · listed by 0 tracked vendors Funnelfeedr Neeto · listed by 0 tracked vendors Neeto NimbleRx · listed by 0 tracked vendors NimbleRx Blacksmith · listed by 0 tracked vendors · incident: Major outage with our caching infrastructure and our website, Sep 9 16:46 UTC Blacksmith OpenAI · listed by 805 tracked vendors OpenAI Anthropic · listed by 584 tracked vendors Anthropic Zoom · listed by 186 tracked vendors Zoom Mixpanel · listed by 168 tracked vendors Mixpanel ClickHouse · listed by 133 tracked vendors ClickHouse ElevenLabs · listed by 106 tracked vendors ElevenLabs Linear · listed by 92 tracked vendors Linear Merge API · listed by 63 tracked vendors Merge API AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks Baseten · listed by 53 tracked vendors Baseten Hyperdoc (a.k.a. Recall.ai) · listed by 53 tracked vendors Hyperdoc (a.k.a. Rec… LangChain · listed by 53 tracked vendors LangChain OpenRouter · listed by 49 tracked vendors OpenRouter Retool · listed by 49 tracked vendors Retool Hex · listed by 43 tracked vendors Hex turbopuffer · listed by 39 tracked vendors turbopuffer Metabase · listed by 36 tracked vendors Metabase Paddle · listed by 34 tracked vendors Paddle + 20 more+ 4 more+ 178 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Telnyx SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil ↗ minor +47 min 3 h 33 min
Intercom subprocessor of Telnyx Messenger Help Articles not displaying ↗ minor +1 h 2 min 9 min
CallHippo lists Telnyx CallHippo Dialer & Calling Service Disruption ↗ no impact stated +21 min 5 min
Blacksmith lists Pylon (2 hops) Major outage with our caching infrastructure and our website ↗ no impact stated +1 h 53 min 1 h 20 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 10 00:03 5 min 6 38 no impact stated Omni Support outage Sep 9 23:14 14 min 30 342 critical Pylon Latency Issues within the Pylon Platform Sep 9 23:01 22 min 93 1,119 1minor Relevance AI Customers are unable to save triggers when creating workforces Sep 9 22:57 54 min 2 3 major LiveRamp Intermittent issues impacting Connect UI Sep 9 22:43 7 min 12 99 minor Decagon Delays in Conversation Search, Filtering, and Reporting Sep 9 21:58 2 h 37 min 3 53 critical Snowflake INC20000211 Sep 9 21:53 1 h 58 min 324 1,939 2major Dropbox Some customers are unable to access certain website routes and features. Sep 9 21:36 59 min 35 599 major Braintrust Slow or failed data loading in US region Sep 9 21:30 39 min 31 501 1major Kevel Degraded Ad Serving for US-East-1 Sep 9 21:30 — 1 minor Render Elevated Build and Deploy Times in the Oregon Region Sep 9 21:26 11 min 25 122 major Bloomerang ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools Sep 9 21:16 4 h 5 min 1 major WorkOS Form POST failures for some Authkit customers Sep 9 21:00 2 h 1 min 115 1,269 2major Elasticsearch Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output Sep 9 20:44 7 days 131 1,257 major 1Password· Kolide Device Trust Service Disruption Sep 9 20:43 27 min 11 18 no impact stated Hostinger· Hosting24 Emergency Server ID-1980 Maintenance Sep 9 20:32 1 h 3 min 1 no impact stated Amplitude S3 export delivery permissions - Resolved Sep 9 20:32 — 142 724 2minor Gong Data Capture & Processing - Call processing delays Sep 9 20:27 19 h 38 min 97 509 major Vanta Sync operations failing for GCP Firestore Sep 9 19:56 25 h 39 min 106 272 major Canonical "Landscape" is Down Sep 9 19:41 12 min 1 1,417 no impact stated Cube Dev ongoing Service gcp-us-central1 seems to be down Sep 9 19:27 ongoing 3 61 minor Kustomer [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS Sep 9 19:25 26 min 2 38 major HeyGen Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions Sep 9 19:25 3 h 38 min 7 9 critical Buttondown Issues with the web app, and the backlog Sep 9 19:18 2 h 58 min 1 major MacStadium Hardware Outage in Atlanta Sep 9 19:13 3 h 2 min 7 282 major Buildkite Buildkite service disruption Sep 9 19:07 6 h 46 min 3 5 minor Qualys US Platform 1, US Platform 4, EU Platform 1, CA Platform 1: Container security Module is failing with HTTP 500 [IM-12857] Sep 9 19:03 18 h 53 min 6 21 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States Sep 9 18:58 3 h 52 min 828 1,916 11minor ShareFile ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts Sep 9 18:38 1 h 16 min 4 14 major Demandbase Slowness in Ad Campaigns Sep 9 18:35 13 min 16 531 major ZeroBounce Service Disruption: Members Platform Sep 9 18:30 — 15 76 no impact stated monday.com Investigating issues with Vibe app Sep 9 18:21 18 min 18 53 minor Sprout Social Trellis Issue Sep 9 18:11 22 min 6 13 no impact stated Gong We are currently experiencing performance degradation on Gong Anywhere Extension Sep 9 17:57 43 min 97 509 2major Zapier Zap History not displaying Zap runs Sep 9 17:51 1 h 49 min 131 742 2minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States Sep 9 17:51 2 h 33 min 828 1,916 15no impact stated Twilio· SendGrid· Segment Messaging Services Message Send Failures Sep 9 17:47 — 828 1,916 15minor FingerprintPro Ingress endpoint degredation Sep 9 17:46 1 min 2 3 minor Baseten Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** Sep 9 17:42 6 min 53 1,217 1minor Twilio· SendGrid· Segment Provisioning Status Not Being Available for Branded Calling Sep 9 17:34 3 h 7 min 828 1,916 14minor Imperva [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal Sep 9 17:31 4 h 58 min 5 53 minor DevRev Delayed search indexing for recently updated records Sep 9 17:25 17 h 49 min 5 100 no impact stated Veracode Analytics Degraded Sep 9 17:20 1 h 11 min 3 minor Unblocked Ask Unblocked via Slack experiencing elevated error rate Sep 9 17:18 1 h 17 min 1 34 no impact stated Chameleon Intelligent Tech Builder and Experience loading issues Sep 9 17:00 — 14 163 minor Keeper Security SMS 2FA issues with AWS aggregator Sep 9 16:32 3 h 11 min 3 no impact stated Cube Dev ongoing Service gcp-us-central1 seems to be down Sep 9 16:29 ongoing 3 61 minor Intercom Messenger Help Articles not displaying Sep 9 15:55 9 min 374 1,507 2major Pitney Bowes UPS Service Disruption Observed for CreateShipment. Sep 9 15:48 56 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil Sep 9 15:40 3 h 33 min 828 1,916 6

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