Third Party Index

Upstream incidents

critical· Plain· · 12 min

Plain app is down

Listed as a subprocessor by 45 tracked vendors · 1,017 within 2 hops · In window: 2 of its subprocessors · In window: 3 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 794 tracked vendors · incident: SSO sign-in and SCIM provisioning issues, Sep 18 23:00 UTC OpenAI WorkOS · listed by 114 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Datadog · listed by 414 tracked vendors Datadog posthog · listed by 237 tracked vendors posthog Segment · listed by 179 tracked vendors Segment Vercel · listed by 171 tracked vendors Vercel Plain · listed by 45 tracked vendors Plain ElevenLabs · listed by 103 tracked vendors · incident: Some ElevenAgents calls failed to start, Sep 19 00:34 UTC ElevenLabs Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Tella · listed by 0 tracked vendors · incident: Issues logging in/signing up in Tella, Sep 18 22:56 UTC Tella Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Vercel · listed by 171 tracked vendors Vercel Bird · listed by 38 tracked vendors Bird Clerk · listed by 38 tracked vendors Clerk Svix · listed by 28 tracked vendors Svix sparkpost · listed by 24 tracked vendors sparkpost Tinybird · listed by 19 tracked vendors Tinybird Daily · listed by 17 tracked vendors Daily Fly.io · listed by 15 tracked vendors Fly.io Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting ZoomMate, Sep 18 22:45 UTC Zoom WorkOS · listed by 114 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Maxio · listed by 20 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Composio · listed by 9 tracked vendors · incident: Authentication related issues on dashboard and for you (CLI and MCP), Sep 18 22:58 UTC Composio Cursor · listed by 9 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory Rhythms · listed by 0 tracked vendors · incident: Facing issues with authentication, Sep 18 22:58 UTC Rhythms StudyFetch · listed by 0 tracked vendors · incident: Slow loading and lists not loading, Sep 18 22:28 UTC StudyFetch Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta + 16 more+ 31 more+ 952 more

Incidents starting 30 min before to 2 h after

WorkOS subprocessor of Plain Elevated API Errors ↗ major 0 min 39 min
OpenAI subprocessor of Plain SSO sign-in and SCIM provisioning issues ↗ no impact stated +11 min 18 min
Granola lists Plain Third party service experiencing issues ↗ no impact stated +13 min 11 min
ElevenLabs lists Plain Some ElevenAgents calls failed to start ↗ major +1 h 45 min 1 h 34 min
StudyFetch lists Vercel (2 hops) Slow loading and lists not loading ↗ minor −21 min 40 min
Decagon lists Twilio, Vercel (2 hops) Investigating Issue with Admin Portal ↗ major −11 min 23 min
Zoom lists Twilio, ElevenLabs (2 hops) Service Degradation Affecting ZoomMate ↗ no impact stated −5 min 18 min
Clarify lists SendGrid (2 hops) Unable to sign up and log in ↗ major +7 min 1 h 20 min
Factory lists Vercel (2 hops) Service Disruption: User Authentication ↗ critical +8 min 13 min
Rhythms lists Segment (2 hops) Facing issues with authentication ↗ critical +9 min 3 h 24 min
Cursor lists Vercel (2 hops) Sign-in and dashboard errors for some users ↗ minor +13 min 11 min
Maxio lists Twilio, SendGrid (2 hops) Advanced Billing CSV Exports Delayed ↗ minor +13 min 50 min

Incidents

major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 171 801 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 37 581 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 12 66 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 815 1,881 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 2 minor Resend Degraded performance Sep 18 18:26 2 days 78 225 no impact stated Hostinger· Hosting24 Emergency Server DE-1973 Maintenance Sep 18 18:23 21 min 1 major UiPath Service disruption for Maestro Flow in South Korea region Sep 18 18:03 — 2 12 major Cursor Investigating service degradation — Grok Bot Sep 18 17:19 5 h 43 min 9 28 minor Telesign Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26 Sep 18 17:06 1 h 20 min 7 457 no impact stated Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 55 minor Resend Degraded performance Sep 18 16:48 — 78 225 2no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 major Firmable Background Jobs: Degraded Function Execution Sep 18 16:45 4 h 50 min 1 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 4 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 12 96 2major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 10 23 minor Plain Degraded performance Sep 18 16:16 — 45 1,017 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 46 1,098 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 35 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 22 354 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 22 354 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 815 1,881 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 17 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 171 801 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 9 28 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 199 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 459 1,566 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 815 1,881 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 815 1,881 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 459 1,566 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 289

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