Third Party Index

Upstream incidents

minor· Baseten· · 11 min

Metrics degradation in UI and API. **Inference not affected**

Listed as a subprocessor by 52 tracked vendors · 1,207 within 2 hops · In window: 1 vendor listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Slack · listed by 519 tracked vendors Slack WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 92 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Mistral · listed by 34 tracked vendors Mistral Parallel Web Systems · listed by 17 tracked vendors Parallel Web Systems Orb · listed by 15 tracked vendors Orb Vultr · listed by 14 tracked vendors Vultr CoreWeave · listed by 12 tracked vendors CoreWeave Nebius · listed by 12 tracked vendors Nebius Crusoe · listed by 6 tracked vendors Crusoe Lambda · listed by 5 tracked vendors Lambda Baseten · listed by 52 tracked vendors Baseten Lovable · listed by 1 tracked vendor · incident: Some users are seeing web search fail when the agent uses it, Sep 21 14:10 UTC Lovable HubSpot · listed by 465 tracked vendors HubSpot Zendesk · listed by 387 tracked vendors Zendesk MongoDB · listed by 231 tracked vendors MongoDB Vercel · listed by 172 tracked vendors Vercel Fivetran · listed by 148 tracked vendors Fivetran Deepgram · listed by 77 tracked vendors Deepgram AssemblyAI · listed by 55 tracked vendors AssemblyAI LangChain · listed by 52 tracked vendors LangChain Retool · listed by 49 tracked vendors Retool Plain · listed by 45 tracked vendors Plain Hex · listed by 43 tracked vendors Hex turbopuffer · listed by 39 tracked vendors turbopuffer Apollo · listed by 34 tracked vendors Apollo Twilio · listed by 484 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 21 13:42 UTC Twilio SendGrid · listed by 347 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 21 13:42 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 21 13:42 UTC Segment Zapier · listed by 131 tracked vendors · incident: Agent runs (agents.zapier.com) intermittently experiencing 429 errors, Sep 21 15:30 UTC Zapier Fathom · listed by 20 tracked vendors · incident: Some calls slow to start and process, Sep 21 15:26 UTC Fathom Netlify · listed by 13 tracked vendors · incident: Errors accessing Netlify-hosted sites, Sep 21 15:12 UTC Netlify GoCardless · listed by 6 tracked vendors · incident: Delayed BACS reports, Sep 21 15:28 UTC GoCardless Snyk · listed by 5 tracked vendors · incident: Snyk Code Services Degraded in MT-US-01, Sep 21 14:43 UTC Snyk Mindtickle · listed by 3 tracked vendors · incident: Users Unable to Log In to Mindtickle Platform, Sep 21 13:13 UTC Mindtickle Barracuda Networks · listed by 1 tracked vendor · incident: Inky log ingestion delay, Sep 21 13:41 UTC Barracuda Networks Ivanti · listed by 0 tracked vendors · incident: IAZ PRD - Tenants are not accessible, Sep 21 14:46 UTC Ivanti NanoNets · listed by 0 tracked vendors · incident: Delayed file processing for models in app.nanonets.com, Sep 21 15:21 UTC NanoNets Spendesk · listed by 0 tracked vendors · incident: Login : iOS Email Links Not Completing Sign-In, Sep 21 15:14 UTC Spendesk OpenAI · listed by 802 tracked vendors OpenAI Cloudflare · listed by 604 tracked vendors Cloudflare Anthropic · listed by 581 tracked vendors Anthropic Slack · listed by 519 tracked vendors Slack Salesforce · listed by 501 tracked vendors Salesforce Datadog · listed by 418 tracked vendors Datadog Atlassian · listed by 303 tracked vendors Atlassian + 3 more+ 38 more+ 1,135 more

Incidents starting 30 min before to 2 h after

Lovable lists Baseten Some users are seeing web search fail when the agent uses it ↗ minor +38 min 1 h 21 min
Mindtickle lists HubSpot, Deepgram (2 hops) Users Unable to Log In to Mindtickle Platform ↗ major −18 min 3 h 28 min
Barracuda Networks lists Zendesk (2 hops) Inky log ingestion delay ↗ major +10 min 24 h 41 min
Twilio lists Fivetran, Deepgram (2 hops) SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +10 min 8 h 3 min
SendGrid lists Fivetran, Deepgram (2 hops) SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +10 min 8 h 3 min
Segment lists Fivetran, Deepgram (2 hops) SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +10 min 8 h 3 min
Snyk lists MongoDB (2 hops) Snyk Code Services Degraded in MT-US-01 ↗ minor +1 h 12 min 3 h 24 min
Ivanti lists MongoDB (2 hops) IAZ PRD - Tenants are not accessible ↗ critical +1 h 14 min 1 h 22 min
Netlify lists Fivetran (2 hops) Errors accessing Netlify-hosted sites ↗ major +1 h 41 min 1 h 24 min
Spendesk lists Fivetran (2 hops) Login : iOS Email Links Not Completing Sign-In ↗ minor +1 h 43 min 40 h 6 min
NanoNets lists HubSpot, Zendesk (2 hops) Delayed file processing for models in app.nanonets.com ↗ major +1 h 50 min 1 h 34 min
Fathom lists HubSpot, Fivetran (2 hops) Some calls slow to start and process ↗ no impact stated +1 h 55 min 6 h 55 min
GoCardless lists Zendesk (2 hops) Delayed BACS reports ↗ major +1 h 57 min 24 h 28 min
Zapier lists Zendesk, Vercel (2 hops) Agent runs (agents.zapier.com) intermittently experiencing 429 errors ↗ minor +1 h 58 min 3 h 57 min

Incidents

no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 20 57 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 minor Skio Errors loading customer data in the dashboard Sep 21 15:05 2 h 27 min 1 minor Asana Automations not running for EU users Sep 21 14:59 1 h 10 min 29 256 no impact stated Mollie External - iDEAL: full disruption at Rabobank Sep 21 14:57 18 min 2 3 minor Pitney Bowes Expedited Delivery Services - Incident - Initial Notification Sep 21 14:47 1 h 18 min 1 2 no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 821 1,898 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 major Degreed Site Slowness - US Region Sep 21 14:36 4 min 1 3 no impact stated Rocketlane Issue Resolved Sep 21 14:31 1 min 8 39 critical Tideways Downtime due to database outage Sep 21 14:20 12 min 1 6 no impact stated Bandwidth Toll Free Porting Incident Sep 21 14:15 3 h 41 min 12 67 minor Lovable Some users are seeing web search fail when the agent uses it Sep 21 14:10 1 h 21 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 821 1,898 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 52 1,207 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 major Uberall Store Locator Outage Sep 21 12:44 13 min 1 major Canonical Component "keyserver.ubuntu.com:11371" and a few other components are Down Sep 21 12:09 1 h 28 min 1 1,406 no impact stated Socure RETROACTIVE: [Sev3] RiskOS Webhook Replay Sep 21 11:57 1 min 3 15 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 97 1major Surfe Application and Extension is down Sep 21 11:29 2 min 3 21 no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 8 461 minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 21 10:49 20 h 49 min 1 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 4 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 8 403 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 821 1,898 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 418 1,693 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 21 28 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 8 461 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 715 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 8 461 no impact stated Mollie External - Bancontact: degraded performance Sep 21 08:44 35 min 2 3 major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 minor Exact Digipoort - Time-out message while opening Digipoort (SaaS) (NL) Sep 21 08:19 29 h 33 min 1 2 no impact stated TypeSafe AI Console is unavailable. Sep 21 08:16 8 days 6 202 minor Exact Exact Online - Bank statements not imported via ING 1.0 bank link (NL) Sep 21 07:12 29 h 35 min 1 2 no impact stated Exact Exact Online Jaarrekening - Error message when opening 'Werkprogramma' (NL) Sep 21 07:10 5 h 28 min 1 2 minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered Sep 21 07:06 7 h 12 min 1 2 major Lyyti Partial outage with Single Sign-On login Sep 21 06:51 1 h 23 min 1 minor Cursor Investigating service degradation Sep 21 06:39 21 min 9 28 no impact stated Hostinger· Hosting24 Degraded CDN service Sep 21 06:14 57 min 1 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 821 1,898 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5

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