Third Party Index

Upstream incidents

minor· Baseten· · 41 min

Partial outage on Kimi K3 model API inference (non-US only)

Listed as a subprocessor by 52 tracked vendors · 1,216 within 2 hops · In window: 1 vendor listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,416 tracked vendors Google Cloud Slack · listed by 523 tracked vendors Slack WorkOS · listed by 115 tracked vendors WorkOS Pylon · listed by 93 tracked vendors Pylon Oracle · listed by 89 tracked vendors Oracle Mistral · listed by 34 tracked vendors Mistral Parallel Web Systems · listed by 17 tracked vendors Parallel Web Systems Orb · listed by 15 tracked vendors Orb Vultr · listed by 14 tracked vendors Vultr CoreWeave · listed by 12 tracked vendors CoreWeave Nebius · listed by 12 tracked vendors Nebius Crusoe · listed by 6 tracked vendors Crusoe Lambda · listed by 5 tracked vendors Lambda Baseten · listed by 52 tracked vendors Baseten Retool · listed by 49 tracked vendors · incident: Retool MCP connection errors, Sep 14 16:07 UTC Retool HubSpot · listed by 470 tracked vendors HubSpot Zendesk · listed by 391 tracked vendors Zendesk MongoDB · listed by 232 tracked vendors MongoDB Vercel · listed by 172 tracked vendors Vercel Fivetran · listed by 148 tracked vendors Fivetran Deepgram · listed by 78 tracked vendors Deepgram AssemblyAI · listed by 55 tracked vendors AssemblyAI LangChain · listed by 53 tracked vendors LangChain Plain · listed by 45 tracked vendors Plain Hex · listed by 43 tracked vendors Hex turbopuffer · listed by 39 tracked vendors turbopuffer Apollo · listed by 34 tracked vendors Apollo LiveKit · listed by 33 tracked vendors LiveKit OpenAI · listed by 804 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Twilio · listed by 484 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC SendGrid Segment · listed by 182 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC Segment Pendo · listed by 148 tracked vendors · incident: Latency issue in US region impacting login, guide delivery and event data processing, Sep 14 16:14 UTC Pendo Salesloft · listed by 32 tracked vendors · incident: marking start of status time, Sep 14 18:00 UTC Salesloft Coralogix · listed by 24 tracked vendors · incident: Data usage metrics having issues, Sep 14 18:14 UTC Coralogix Fountain · listed by 0 tracked vendors · incident: Source dashboard outage, Sep 14 17:46 UTC Fountain HireVue · listed by 0 tracked vendors · incident: Candidates unable to complete device setup, Sep 14 15:51 UTC HireVue Landbot · listed by 0 tracked vendors · incident: Intermittent latency affecting our Services, Sep 14 18:00 UTC Landbot Screencastify · listed by 0 tracked vendors · incident: Webcam Not Appearing During Full Screen Recordings., Sep 14 17:27 UTC Screencastify UserTesting · listed by 0 tracked vendors · incident: Exports are not working for new UserTesting studies, Sep 14 16:53 UTC UserTesting Zettagrid · listed by 0 tracked vendors · incident: WA - NBN Maintenance (855809), Sep 14 16:00 UTC Zettagrid Cloudflare · listed by 606 tracked vendors Cloudflare Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Salesforce · listed by 506 tracked vendors Salesforce Datadog · listed by 422 tracked vendors Datadog Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta + 3 more+ 38 more+ 1,144 more

Incidents starting 30 min before to 2 h after

Retool lists Baseten Retool MCP connection errors ↗ minor −14 min 6 h 10 min
HireVue lists Zendesk (2 hops) Candidates unable to complete device setup ↗ minor −30 min 31 h 5 min
OpenAI lists Fivetran (2 hops) Elevated errors affecting Work Mode in ChatGPT ↗ minor −23 min 11 h 12 min
Twilio lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
SendGrid lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
Segment lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
Zettagrid lists HubSpot (2 hops) WA - NBN Maintenance (855809) ↗ no impact stated −22 min 3 h
Pendo lists LangChain (2 hops) Latency issue in US region impacting login, guide delivery and event data processing ↗ major −7 min 3 h 50 min
UserTesting lists MongoDB, Fivetran (2 hops) Exports are not working for new UserTesting studies ↗ major +32 min 15 h 52 min
Screencastify lists Zendesk, Fivetran (2 hops) Webcam Not Appearing During Full Screen Recordings. ↗ minor +1 h 6 min 3 days
Fountain lists Zendesk, MongoDB (2 hops) Source dashboard outage ↗ major +1 h 25 min 26 min
Landbot lists Zendesk, MongoDB (2 hops) Intermittent latency affecting our Services ↗ minor +1 h 38 min —
Salesloft lists MongoDB, Fivetran (2 hops) marking start of status time ↗ minor +1 h 39 min —
Coralogix lists Zendesk (2 hops) Data usage metrics having issues ↗ no impact stated +1 h 53 min 42 min

Incidents

minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 535 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 57 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 52 1,216 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 148 716 3minor Cloudsmith Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. Sep 14 16:13 2 h 16 min 1 2 major Extole Consumer API Performance Sep 14 16:09 10 min 1 3 critical Botpress Unable to access Botpress Desk Sep 14 16:07 — 1 3 minor Retool Retool MCP connection errors Sep 14 16:07 6 h 10 min 49 340 minor Twilio· SendGrid· Segment Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Sep 14 16:00 12 h 47 min 827 1,915 7minor OpenAI Elevated errors affecting Work Mode in ChatGPT Sep 14 15:58 11 h 12 min 804 1,966 9minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 827 1,915 6minor Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 32 minor Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 23 359 minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 771 minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 107 1critical Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 678 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 no impact stated Hostinger· Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 947 minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 827 1,915 8minor nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 947 major Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 224 1no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 37 no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 771 minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 8 464 minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 23 359 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 827 1,915 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2

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