Third Party Index

Upstream incidents

minor· Sinch· · 9 h 3 min

Delivery Issue - Bouygues Telecom - France

Listed as a subprocessor by 29 tracked vendors · 1,181 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Red Hat · listed by 8 tracked vendors · incident: OpenShift Cluster Manager Database Maintenance 2026-09-19, Sep 12 19:27 UTC Red Hat Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Stripe · listed by 725 tracked vendors Stripe Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun MongoDB · listed by 232 tracked vendors MongoDB Sinch · listed by 29 tracked vendors Sinch Twilio · listed by 484 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC SendGrid Segment · listed by 182 tracked vendors · incident: Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML, Sep 12 21:25 UTC Segment Sentry · listed by 466 tracked vendors Sentry Mailgun · listed by 244 tracked vendors Mailgun Adobe · listed by 35 tracked vendors Adobe Zoho · listed by 34 tracked vendors Zoho Brevo · listed by 21 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Flowmailer · listed by 2 tracked vendors Flowmailer Airship · listed by 1 tracked vendor Airship Bloomreach · listed by 1 tracked vendor Bloomreach Fly.io · listed by 15 tracked vendors · incident: Network issues in US West Coast, Sep 12 21:22 UTC Fly.io Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB GitHub · listed by 210 tracked vendors GitHub Zoom · listed by 186 tracked vendors Zoom Vercel · listed by 172 tracked vendors Vercel Zapier · listed by 131 tracked vendors Zapier WorkOS · listed by 115 tracked vendors WorkOS Mailchimp · listed by 109 tracked vendors Mailchimp ElevenLabs · listed by 106 tracked vendors ElevenLabs Gong · listed by 97 tracked vendors Gong Pylon · listed by 93 tracked vendors Pylon + 26 more+ 15 more+ 1,132 more

Incidents starting 30 min before to 2 h after

Red Hat subprocessor of Sinch OpenShift Cluster Manager Database Maintenance 2026-09-19 ↗ major −26 min 15 days
Twilio lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor +1 h 32 min 2 h 47 min
SendGrid lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor +1 h 32 min 2 h 47 min
Segment lists Sinch Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML ↗ minor +1 h 32 min 2 h 47 min
Fly.io lists Sentry, Mailgun (2 hops) Network issues in US West Coast ↗ minor +1 h 30 min 49 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:32 4 min 6 38 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 14 01:20 30 min 29 642 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:01 29 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 00:02 7 min 6 38 major Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 32 107 no impact stated AssemblyAI Elevated turnaround times for async transcription Sep 13 23:30 — 55 496 minor Nango Records database is experiencing degraded performance Sep 13 23:00 9 days 12 65 critical Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 13 21:26 29 min 13 68 minor Gainsight Software Rules Engine Failure for few Customers Sep 13 19:32 16 h 42 min 56 279 minor OpenAI Elevated errors for ChatGPT users in Europe Sep 13 16:56 51 min 804 1,967 no impact stated Class Collaborate - (EU) Single Session Server Taken Out of Service Sep 13 16:46 1 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 13 16:29 8 min 1 major Kentik KDE Queries Failing Sep 13 12:06 2 h 42 min 2 96 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 12:05 1 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 10:02 1 min 6 38 minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 804 1,967 2critical GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 210 1,188 no impact stated Stripe Elevated Interac errors Sep 13 04:45 11 h 4 min 725 1,666 no impact stated Authorize.net CreateTransaction API calls Failing Sep 13 04:05 1 min 13 24 minor DevRev Elevated API latency in the India region Sep 13 03:31 36 min 5 100 critical Bandwidth Bandwidth Local Market Impairment - 951 - Rocky Mount, NC Sep 13 01:00 4 days 13 68 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 00:02 4 min 6 38 major Elasticsearch Delayed Metrics in Cloud Console - GCP us-east4 Sep 12 23:21 8 h 24 min 131 1,257 minor Grafana Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0) Sep 12 23:00 — 56 771 minor Telesign Operator Alert - Kuwait (KW) - Zain (419/02) - 9/12/26 Sep 12 22:49 1 h 26 min 8 464 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France Sep 12 22:08 2 days 827 1,916 1minor Sinch Delivery Issue Bolivia - Tigo Sep 12 21:45 1 h 38 min 29 1,181 3minor Twilio· SendGrid· Segment Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML Sep 12 21:25 2 h 47 min 827 1,916 1minor Fly.io Network issues in US West Coast Sep 12 21:22 49 min 15 164 minor FreedomPay Alert: Barclays Payments Europe Processing Issues Sep 12 21:05 2 h 11 min 3 726 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 12 19:54 17 min 1 1,417 minor Sinch Delivery Issue - Bouygues Telecom - France Sep 12 19:53 9 h 3 min 29 1,181 3major Red Hat OpenShift Cluster Manager Database Maintenance 2026-09-19 Sep 12 19:27 15 days 8 947 1major FeatureOS FeatureOS Web Platform is down Sep 12 17:22 6 min 1 2 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 12 16:19 43 min 1 2 minor Hasura Increased latency on PromptQL Sep 12 14:48 56 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 14:02 3 min 6 38 major Flexera Flexera One - IT asset management- EU - Intermittent Black/Pink screen error Sep 12 11:40 — 1 no impact stated wiz.io We are investigating an issue causing delays in processing and displaying vulnerability findings in the Security Graph for some customers. Sep 12 10:21 8 days 26 632 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 10:02 2 min 6 38 no impact stated Daytona Degraded performance Sep 12 09:00 — 8 23 no impact stated SendPulse Reset of old-format API keys Sep 12 07:10 — 3 6 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 38 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 38 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 13 68 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 827 1,916 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 38 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 126 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 827 1,916 2

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