Third Party Index

Upstream incidents

no impact stated· Zoom· · 13 min

Service degradation affecting comment and attachment features in Zoom Canvas in US region.

Listed as a subprocessor by 186 tracked vendors · 1,015 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 802 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Microsoft · listed by 748 tracked vendors Microsoft Stripe · listed by 719 tracked vendors Stripe Cloudflare · listed by 604 tracked vendors Cloudflare Anthropic · listed by 581 tracked vendors Anthropic Twilio · listed by 484 tracked vendors Twilio MongoDB · listed by 231 tracked vendors MongoDB ElevenLabs · listed by 104 tracked vendors ElevenLabs Oracle · listed by 89 tracked vendors Oracle Perplexity AI · listed by 25 tracked vendors Perplexity AI Qualtrics · listed by 20 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 186 tracked vendors Zoom Stripe · listed by 719 tracked vendors Stripe Zapier · listed by 131 tracked vendors Zapier LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Wasabi · listed by 14 tracked vendors Wasabi Deepgram · listed by 77 tracked vendors · incident: Aura-2 TTS Elevated Error Rates for English Voices, Sep 22 12:10 UTC Deepgram Supabase · listed by 68 tracked vendors · incident: Supavisor connection disruptions in EU West 1 (Ireland), Sep 22 10:49 UTC Supabase Sinch · listed by 29 tracked vendors · incident: Delivery Issue Sri Lanka - Hutchison, Sep 22 10:53 UTC Sinch Greenhouse · listed by 5 tracked vendors · incident: Partial Service Disruption - Indeed Applications, Sep 22 11:19 UTC Greenhouse Imperva · listed by 5 tracked vendors · incident: [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue, Sep 22 11:29 UTC Imperva Buffer · listed by 1 tracked vendor · incident: Issue with creating Pinterest posts, Sep 22 11:02 UTC Buffer Geckoboard · listed by 0 tracked vendors · incident: Some widgets intermittently failing to load, Sep 22 10:13 UTC Geckoboard Anthropic · listed by 581 tracked vendors Anthropic Twilio · listed by 484 tracked vendors Twilio HubSpot · listed by 465 tracked vendors HubSpot SendGrid · listed by 347 tracked vendors SendGrid Mailgun · listed by 244 tracked vendors Mailgun posthog · listed by 238 tracked vendors posthog MongoDB · listed by 231 tracked vendors MongoDB Segment · listed by 179 tracked vendors Segment Vercel · listed by 172 tracked vendors Vercel Amplitude · listed by 142 tracked vendors Amplitude Elasticsearch · listed by 130 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Vanta · listed by 106 tracked vendors Vanta + 8 more+ 172 more+ 809 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Zoom Increased error rate for Plus and Pro users. ↗ minor −21 min 39 min
Geckoboard lists Zapier, Honeycomb (2 hops) Some widgets intermittently failing to load ↗ no impact stated −5 min 35 min
Supabase lists PandaDoc (2 hops) Supavisor connection disruptions in EU West 1 (Ireland) ↗ minor +31 min 1 h 30 min
Sinch lists Stripe, Userlist (2 hops) Delivery Issue Sri Lanka - Hutchison ↗ minor +34 min 2 h 2 min
Buffer lists Stripe (2 hops) Issue with creating Pinterest posts ↗ no impact stated +43 min —
Greenhouse lists Dropbox (2 hops) Partial Service Disruption - Indeed Applications ↗ minor +1 h 2 h 45 min
Imperva lists Stripe (2 hops) [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue ↗ minor +1 h 11 min 20 h 27 min
Deepgram lists Stripe, Zapier (2 hops) Aura-2 TTS Elevated Error Rates for English Voices ↗ major +1 h 51 min 39 min

Incidents

major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 10 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 141 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 14 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 67 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 8 461 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 53 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 14 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 56 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 29 1,174 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 68 452 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 8 403 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 186 1,015 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 802 1,951 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 99 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 99 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 67 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 821 1,898 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 675 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 821 1,898 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 68 452 minor Sanity Elevated listener latency impacting Studio performance Sep 22 08:27 1 h 35 min 1 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 18 215 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 821 1,898 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 4 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 821 1,898 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 12 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,406 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 29 1,174 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 56 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 5 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 67 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 821 1,898 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 3 5 minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 29 1,174 3no impact stated Bandwidth Bandwidth Local Market Impairment - 362 - Carbondale, IL Sep 22 01:56 20 h 21 min 12 67 minor Cursor Investigating service degradation Sep 22 01:07 35 min 9 28 major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 581 1,862 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 885 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,126 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 7 98 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 821 1,898 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,387 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5

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