Third Party Index

Upstream incidents

no impact stated· Zoom· · 18 min

Service Degradation Affecting ZoomMate

Listed as a subprocessor by 165 tracked vendors · 860 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 701 tracked vendors · incident: Overbilling for OpenAI-hosted containers in the Agent API, Sep 18 22:29 UTC OpenAI ElevenLabs · listed by 81 tracked vendors · incident: Some ElevenAgents calls failed to start, Sep 19 00:34 UTC ElevenLabs Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud Microsoft · listed by 672 tracked vendors Microsoft Stripe · listed by 586 tracked vendors Stripe Cloudflare · listed by 525 tracked vendors Cloudflare Anthropic · listed by 517 tracked vendors Anthropic Twilio · listed by 431 tracked vendors Twilio MongoDB · listed by 212 tracked vendors MongoDB Oracle · listed by 87 tracked vendors Oracle Perplexity AI · listed by 21 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 165 tracked vendors Zoom Stripe · listed by 586 tracked vendors Stripe Zapier · listed by 117 tracked vendors Zapier LinkedIn · listed by 51 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 31 tracked vendors Honeycomb PandaDoc · listed by 31 tracked vendors PandaDoc wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 24 tracked vendors nylas Telnyx · listed by 15 tracked vendors Telnyx Together AI · listed by 14 tracked vendors Together AI Webflow · listed by 14 tracked vendors Webflow Airtable · listed by 12 tracked vendors Airtable Wasabi · listed by 12 tracked vendors Wasabi WorkOS · listed by 111 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS ElevenLabs · listed by 81 tracked vendors · incident: Some ElevenAgents calls failed to start, Sep 19 00:34 UTC ElevenLabs Plain · listed by 42 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Maxio · listed by 19 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Cursor · listed by 8 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory StudyFetch · listed by 0 tracked vendors · incident: Slow loading and lists not loading, Sep 18 22:28 UTC StudyFetch Tella · listed by 0 tracked vendors · incident: Issues logging in/signing up in Tella, Sep 18 22:56 UTC Tella Anthropic · listed by 517 tracked vendors Anthropic Twilio · listed by 431 tracked vendors Twilio HubSpot · listed by 383 tracked vendors HubSpot SendGrid · listed by 307 tracked vendors SendGrid Mailgun · listed by 220 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB posthog · listed by 196 tracked vendors posthog Segment · listed by 162 tracked vendors Segment Vercel · listed by 143 tracked vendors Vercel + 8 more+ 151 more+ 675 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Zoom Overbilling for OpenAI-hosted containers in the Agent API ↗ no impact stated −15 min 9 h 22 min
ElevenLabs subprocessor of Zoom Some ElevenAgents calls failed to start ↗ major +1 h 49 min 1 h 34 min
StudyFetch lists Stripe (2 hops) Slow loading and lists not loading ↗ minor −17 min 40 min
Decagon lists Together AI (2 hops) Investigating Issue with Admin Portal ↗ major −6 min 23 min
WorkOS lists Stripe, Zapier (2 hops) Elevated API Errors ↗ major +4 min 39 min
Plain lists Stripe (2 hops) Plain app is down ↗ critical +5 min 12 min
Clarify lists Stripe, nylas (2 hops) Unable to sign up and log in ↗ major +11 min 1 h 20 min
Tella lists Stripe, Zapier (2 hops) Issues logging in/signing up in Tella ↗ minor +11 min 24 min
Factory lists Stripe (2 hops) Service Disruption: User Authentication ↗ critical +13 min 13 min
Cursor lists Together AI (2 hops) Sign-in and dashboard errors for some users ↗ minor +17 min 11 min
Granola lists Stripe (2 hops) Third party service experiencing issues ↗ no impact stated +18 min 11 min
Maxio lists Dropbox, PandaDoc (2 hops) Advanced Billing CSV Exports Delayed ↗ minor +18 min 50 min

Incidents

no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 19 04:58 4 min 1 4 no impact stated Worldpay INC0655989 - We have resolved issues with Authorization & Payments on the Latin America (LatAm) Gateway. Sep 19 03:35 — 10 48 minor GoDaddy My Products Page Degraded Sep 19 01:52 1 h 3 10 no impact stated Prime Intellect Sandboxes are Inaccessible Sep 19 01:11 — 1 no impact stated Hostinger· Hosting24 Emergency Server br-cam-pve-node2561 Maintenance Sep 19 00:51 1 h 11 min 1 major ElevenLabs Some ElevenAgents calls failed to start Sep 19 00:34 1 h 34 min 81 1,334 major MiniMax Elevated errors on Large Language Models (LLM) Sep 19 00:03 5 min 5 30 major dbt Labs Schema Hydration Panic Sep 18 23:31 14 h 58 min 46 468 minor HeyGen HeyGen Video Workflow Failures Sep 18 23:03 6 h 17 min 5 7 minor Maxio Advanced Billing CSV Exports Delayed Sep 18 23:02 50 min 19 38 no impact stated Granola Third party service experiencing issues Sep 18 23:02 11 min 7 36 minor Cursor Sign-in and dashboard errors for some users Sep 18 23:02 11 min 8 25 no impact stated OpenAI SSO sign-in and SCIM provisioning issues Sep 18 23:00 18 min 701 1,696 12no impact stated Composio Authentication related issues on dashboard and for you (CLI and MCP) Sep 18 22:58 7 min 6 14 critical Factory Service Disruption: User Authentication Sep 18 22:57 13 min 1 4 major Clarify Unable to sign up and log in Sep 18 22:56 1 h 20 min 1 critical Plain Plain app is down Sep 18 22:49 12 min 42 895 3major WorkOS Elevated API Errors Sep 18 22:49 39 min 111 1,103 8no impact stated Zoom Service Degradation Affecting ZoomMate Sep 18 22:45 18 min 165 860 major Decagon Investigating Issue with Admin Portal Sep 18 22:39 23 min 3 48 no impact stated OpenAI Overbilling for OpenAI-hosted containers in the Agent API Sep 18 22:29 9 h 22 min 701 1,696 12major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 28 588 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 701 1,696 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 143 697 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 732 1,650 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 732 1,650 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 143 697 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 34 536 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 12 62 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 732 1,650 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 732 1,650 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 1 minor Resend Degraded performance Sep 18 18:26 2 days 54 179 no impact stated Hostinger· Hosting24 Emergency Server DE-1973 Maintenance Sep 18 18:23 21 min 1 major UiPath Service disruption for Maestro Flow in South Korea region Sep 18 18:03 — 2 11 major Cursor Investigating service degradation — Grok Bot Sep 18 17:19 5 h 43 min 8 25 minor Telesign Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26 Sep 18 17:06 1 h 20 min 7 410 no impact stated Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 48 minor Resend Degraded performance Sep 18 16:48 — 54 179 1no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 1 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 11 69 1major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 10 23 minor Plain Degraded performance Sep 18 16:16 — 42 895 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 43 993 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 13 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 93

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