Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 days

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 1 vendor listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 585 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 485 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment SuprSend · listed by 1 tracked vendor · incident: Object/Users/Preferences API is back up, Sep 20 19:44 UTC SuprSend Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 585 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB GitHub · listed by 210 tracked vendors GitHub Zoom · listed by 186 tracked vendors Zoom Verda · listed by 4 tracked vendors · incident: Serverless container upload issue, Sep 20 18:05 UTC Verda Depot · listed by 1 tracked vendor · incident: Some CI jobs failing to start, Sep 20 18:09 UTC Depot OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase + 13 more+ 814 more+ 1,068 more

Incidents starting 30 min before to 2 h after

SuprSend lists SendGrid Object/Users/Preferences API is back up ↗ no impact stated +1 h 57 min 2 min
Verda lists Stripe, HubSpot (2 hops) Serverless container upload issue ↗ no impact stated +18 min —
Depot lists Stripe, Anthropic (2 hops) Some CI jobs failing to start ↗ major +22 min 5 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 828 1,916 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 210 1,188 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:48 1 min 1 2 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:44 2 min 1 2 major Depot Some CI jobs failing to start Sep 20 18:09 5 min 1 16 no impact stated Verda Serverless container upload issue Sep 20 18:05 — 4 54 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 828 1,916 1minor Worldpay INC0657165 - We are aware of potential issues with a Third Party Sep 20 17:29 2 h 56 min 10 57 critical Pitney Bowes USPS Service Disruption Observed for CreateShipment & RateShipment Sep 20 17:01 4 h 35 min 1 2 major EasyPost Elevated errors with USPS Services Sep 20 16:55 5 h 23 min 3 4 major Babel Street No New Results in Deep Search Sep 20 16:43 2 h 40 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1680 Maintenance Sep 20 15:41 16 min 1 minor Brevo Issue with the Transactional Platform Frontend Sep 20 15:02 13 min 21 28 major Kaseya Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted Sep 20 13:33 23 h 19 min 2 3 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 20 11:33 1 h 53 min 8 29 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events Sep 20 11:30 2 h 22 min 5 100 major Optimizely CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack) Sep 20 11:24 1 h 43 min 5 14 minor Telesign Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26 Sep 20 10:36 7 h 8 464 no impact stated Hostinger· Hosting24 Emergency Server US-902 Maintenance Sep 20 09:38 1 h 41 min 1 minor BigCommerce Webhooks Delay Sep 20 07:55 1 h 5 min 1 no impact stated Stripe Stripe Support Systems issue Sep 20 07:31 39 min 725 1,667 major Baseten Kimi K3 Model API outage Sep 20 07:19 54 min 53 1,217 minor Datadog Delayed events triggered by emails Sep 20 05:17 1 h 35 min 422 1,705 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 20 04:59 4 min 1 5 major SigNoz Incident with ingestion [EU] Sep 20 03:18 1 h 49 min 2 critical Red Hat Support Customer Relationship Management (CRM) upgrade Sep 20 02:42 4 h 18 min 8 947 major Babel Street New Results in Document Search Sep 20 01:39 1 h 34 min 1 minor Customer.io Some US customers may experience delays in message sending Sep 19 22:50 27 min 87 333 minor Scaleway [DC2] RPN switch reboot in DC2/S301/D13 Sep 19 22:30 — 23 359 major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 68 454 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 major Canonical "lists.ubuntu.com" is Down Sep 19 18:51 18 min 1 1,418 minor Drata MSSP / Multi-Instance Management Client List Unavailable Sep 19 18:43 1 h 36 min 18 89 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:57 15 min 1 minor Beefree PDFs and Thumbnail creation outage Sep 19 17:57 7 min 3 6 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:27 21 min 1 minor Fireworks Service Degradation for Kimi K3 Fast Sep 19 16:58 5 min 54 1,395 major Canonical "lists.ubuntu.com" is Down Sep 19 15:33 13 min 1 1,418 no impact stated PropelAuth Increased Timeouts Sep 19 13:52 4 min 5 15 minor Infobip India - WhatsApp Template Service Degradation Sep 19 13:51 21 min 22 262 critical Brevo Issues with Contacts and Imports services Sep 19 12:51 38 min 21 28 no impact stated Bandwidth Messaging Incident - Verizon Wireless Sep 19 12:11 — 13 68 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 19 11:49 24 min 8 29 minor Fireworks Service Degradation for GLM 5.3 US Sep 19 11:31 6 min 54 1,395 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MTS Russia Sep 19 11:30 5 h 5 min 828 1,916 minor Signicat Incident on 3rd party service - ID-porten Sep 19 10:59 1 h 21 min 1 no impact stated LINK Mobility Group ASA [myLINK 2.0] Unscheduled disturbance Sep 19 09:30 — 5 13 1minor Telesign Operator Alert - Russia (RU) - Mobile TeleSystems (MTS) (250/01) 09/19/26 Sep 19 09:18 3 h 55 min 8 464 minor Fireworks Service Degradation for GLM 5.3 Fast Sep 19 05:00 8 min 54 1,395 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 19 04:58 4 min 1 5

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