Third Party Index

Upstream incidents

no impact stated· Contentsquare· · 7 h 47 min

CS live users might not able to change criteria in page analyzer

Listed as a subprocessor by 7 tracked vendors · 92 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 699 tracked vendors · incident: Increased error rate for Plus and Pro users., Sep 22 09:58 UTC OpenAI Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Microsoft · listed by 669 tracked vendors Microsoft Salesforce · listed by 468 tracked vendors Salesforce Twilio · listed by 429 tracked vendors Twilio Zendesk · listed by 358 tracked vendors Zendesk Snowflake · listed by 309 tracked vendors Snowflake Atlassian · listed by 285 tracked vendors Atlassian Postmark · listed by 95 tracked vendors Postmark Deepgram · listed by 67 tracked vendors Deepgram Hotjar · listed by 41 tracked vendors Hotjar turbopuffer · listed by 38 tracked vendors turbopuffer Ada Support · listed by 17 tracked vendors Ada Support Daily · listed by 14 tracked vendors Daily Contentsquare · listed by 7 tracked vendors Contentsquare Hotjar · listed by 41 tracked vendors Hotjar Avalara · listed by 28 tracked vendors Avalara Heap · listed by 24 tracked vendors Heap Workable · listed by 2 tracked vendors Workable Syskit Point · listed by 1 tracked vendor Syskit Point Termius · listed by 1 tracked vendor Termius Heymarket · listed by 0 tracked vendors Heymarket Vanta · listed by 87 tracked vendors Vanta Deepgram · listed by 67 tracked vendors Deepgram Metabase · listed by 35 tracked vendors Metabase Clearbit · listed by 34 tracked vendors Clearbit Hightouch · listed by 30 tracked vendors Hightouch Xero · listed by 25 tracked vendors Xero Maxio · listed by 19 tracked vendors Maxio Recurly · listed by 17 tracked vendors Recurly Orb · listed by 15 tracked vendors Orb Fireflies.AI · listed by 11 tracked vendors Fireflies.AI Speechmatics · listed by 11 tracked vendors Speechmatics ClickUp™ · listed by 10 tracked vendors ClickUp™ Userflow · listed by 8 tracked vendors Userflow Fastmail · listed by 6 tracked vendors Fastmail Thinkific · listed by 4 tracked vendors Thinkific Bugcrowd · listed by 3 tracked vendors Bugcrowd Termly · listed by 3 tracked vendors Termly Verda · listed by 3 tracked vendors Verda Digicert · listed by 2 tracked vendors Digicert InMoment · listed by 2 tracked vendors InMoment + 2 more+ 65 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Contentsquare Increased error rate for Plus and Pro users. ↗ minor +7 min 39 min

Incidents

major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 67 1,135 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 9 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 40 134 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 13 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 12 61 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 7 409 minor Imperva [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider Issue Sep 22 11:29 20 h 27 min 5 48 1minor Acquia Edge Standard – New Domain Onboarding Issue Sep 22 11:27 42 h 6 min 2 13 no impact stated Worldpay INC0660036 - We are investigating issues with Tokenization requests on the Access Worldpay platform. Sep 22 11:20 19 min 10 48 minor Greenhouse Partial Service Disruption - Indeed Applications Sep 22 11:19 2 h 45 min 5 7 minor Cloudsmith Package synchronization delays Sep 22 11:13 32 min 1 2 no impact stated Buffer Issue with creating Pinterest posts Sep 22 11:02 — 1 minor Sinch Delivery Issue Sri Lanka - Hutchison Sep 22 10:53 2 h 2 min 24 1,032 minor Supabase Supavisor connection disruptions in EU West 1 (Ireland) Sep 22 10:49 1 h 30 min 46 384 1minor Hostinger· Hosting24 Emergency Network Maintenance in SG-NME Datacenter Sep 22 10:39 1 h 16 min 1 minor Gladia [Europe] Add-ons is in a degraded state Sep 22 10:22 4 min 5 370 no impact stated Zoom Service degradation affecting comment and attachment features in Zoom Canvas in US region. Sep 22 10:19 13 min 165 857 minor OpenAI Increased error rate for Plus and Pro users. Sep 22 09:58 39 min 699 1,691 7minor DevRev Incoming emails are not being processed Sep 22 09:53 2 h 11 min 5 88 no impact stated Contentsquare CS live users might not able to change criteria in page analyzer Sep 22 09:51 7 h 47 min 7 92 no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 22 09:35 10 h 8 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Long Codes to Natcom Haiti Sep 22 09:19 3 h 33 min 728 1,645 5major Nebius Object storage unavailable in eu-west1 Sep 22 08:55 26 min 12 590 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 22 08:50 5 h 50 min 728 1,645 5minor Supabase Project creations are degraded in multiple regions Sep 22 08:33 31 min 46 384 critical Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 22 08:19 1 h 15 193 major Lovable Elevated errors when Enabling Lovable Cloud Sep 22 07:53 14 min 1 no impact stated Hostinger· Hosting24 Degraded Server IN-2201 Performance Sep 22 07:51 54 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 728 1,645 1major Sarvam AI API request authentication issues Sep 22 06:21 31 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 728 1,645 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 11 major Canonical "Landscape" is Down Sep 22 06:01 25 min 1 1,197 major Flexera Snow Atlas- APAC - Data Ingestion and Processing delays Sep 22 05:56 25 h 9 min 1 critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 24 1,032 3no impact stated Worldpay INC0659556 - We have resolved issues with Authorization & Payments. Sep 22 05:38 1 min 10 48 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 22 04:59 14 min 1 4 critical Bandwidth Bandwidth Local Market Impairment - 668 - Tucson, AZ Sep 22 04:46 7 h 56 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 728 1,645 1minor Framer Elevated errors in AI features Sep 22 03:49 1 h 15 min 2 3 minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 24 1,032 3no impact stated Bandwidth Bandwidth Local Market Impairment - 362 - Carbondale, IL Sep 22 01:56 20 h 21 min 12 61 minor Cursor Investigating service degradation Sep 22 01:07 35 min 8 25 major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 516 1,627 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 796 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 43 1,011 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 6 81 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 728 1,645 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 52 1,227 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 2 4

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