Third Party Index

Upstream incidents

minor· PagerDuty· · 1 h 17 min

Issue Identified - Incident Workflows experiencing delays

Listed as a subprocessor by 36 tracked vendors · 213 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 426 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC Twilio Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Salesforce · listed by 463 tracked vendors Salesforce Intercom · listed by 312 tracked vendors Intercom Snowflake · listed by 309 tracked vendors Snowflake Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta Mailgun · listed by 218 tracked vendors Mailgun Vercel · listed by 141 tracked vendors Vercel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo PagerDuty · listed by 36 tracked vendors PagerDuty Confluent · listed by 38 tracked vendors Confluent SmartBear Software · listed by 36 tracked vendors SmartBear Software Cloudinary · listed by 33 tracked vendors Cloudinary Honeycomb · listed by 31 tracked vendors Honeycomb SolarWinds · listed by 24 tracked vendors SolarWinds Rackspace · listed by 12 tracked vendors Rackspace SingleStore · listed by 8 tracked vendors SingleStore Fastmail · listed by 6 tracked vendors Fastmail Verda · listed by 3 tracked vendors Verda Luma AI · listed by 2 tracked vendors Luma AI Teleport · listed by 2 tracked vendors Teleport Aerospike · listed by 1 tracked vendor Aerospike Kentik · listed by 1 tracked vendor Kentik Noonlight · listed by 1 tracked vendor Noonlight Twilio · listed by 426 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil, Sep 25 15:01 UTC Segment Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud Altru - 000694902, Sep 25 14:17 UTC Blackbaud OpenAI · listed by 691 tracked vendors OpenAI Salesforce · listed by 463 tracked vendors Salesforce Zendesk · listed by 354 tracked vendors Zendesk Mailgun · listed by 218 tracked vendors Mailgun Vercel · listed by 141 tracked vendors Vercel Vanta · listed by 86 tracked vendors Vanta New Relic · listed by 79 tracked vendors New Relic DigitalOcean · listed by 69 tracked vendors DigitalOcean LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Akamai · listed by 43 tracked vendors Akamai ZoomInfo · listed by 42 tracked vendors ZoomInfo Help Scout · listed by 41 tracked vendors Help Scout Outreach · listed by 39 tracked vendors Outreach Tableau · listed by 38 tracked vendors Tableau turbopuffer · listed by 38 tracked vendors turbopuffer + 17 more+ 22 more+ 157 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of PagerDuty Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 21 min 7 h 48 min
Blackbaud lists Honeycomb (2 hops) Active Issue Alert – Blackbaud Altru - 000694902 ↗ minor +38 min 1 h 5 min
SendGrid lists Honeycomb (2 hops) Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 21 min 7 h 48 min
Segment lists Honeycomb (2 hops) Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil ↗ minor +1 h 21 min 7 h 48 min
Sinch lists Cloudinary (2 hops) Customer Support - Ticketing System ↗ minor +1 h 52 min 54 min

Incidents

minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 46 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 18 151 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 854 no impact stated Bandwidth MMS Inbound Incident Sep 25 12:13 — 12 61 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 91 no impact stated Bandwidth Bandwidth Global Portal Sep 25 10:45 — 12 61 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,123 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 841 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 407 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 407 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 87 minor Sprinklr Live Chat Service Disruption Sep 25 07:24 6 min 4 582 no impact stated CodeRabbit Reviews might be impacted Sep 25 07:17 10 min 1 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Sep 25 06:34 6 h 11 min 721 1,617 3minor Brevo Multiple services are impacted Sep 25 06:32 26 min 15 20 no impact stated Stripe Elevated Klarna errors Sep 25 06:23 1 h 19 min 570 1,388 1critical Exact Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL) Sep 25 06:04 1 h 32 min 1 2 minor Cursor Investigating service degradation — Grok Bot Sep 25 05:17 1 h 34 min 8 24 major Red Hat Red Hat Connect Major Outage - Investigating Sep 25 05:01 21 min 8 838 no impact stated Telesign Telesign API Intermittent Availability Sep 25 05:00 9 h 7 407 no impact stated Bandwidth Bandwidth Local Market Impairment - 721 - Las Vegas, NV Sep 25 04:35 6 h 38 min 12 61 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 79 347 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 407 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 721 1,617 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 24 1,019 3critical Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 25 03:17 23 h 11 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 721 1,617 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 191 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 45 464 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 6 737 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 43 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 721 1,617 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9 major SonarSource Investigating missing pull request results Sep 24 20:34 2 h 37 min 3 critical Bandwidth Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI Sep 24 20:25 4 h 7 min 12 61

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