Third Party Index

Upstream incidents

minor· PagerDuty· · 32 min

Event Processing Delays

Listed as a subprocessor by 36 tracked vendors · 232 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Salesforce · listed by 500 tracked vendors Salesforce Intercom · listed by 364 tracked vendors Intercom Snowflake · listed by 319 tracked vendors Snowflake Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun Vercel · listed by 171 tracked vendors Vercel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo PagerDuty · listed by 36 tracked vendors PagerDuty Confluent · listed by 40 tracked vendors Confluent SmartBear Software · listed by 39 tracked vendors SmartBear Software Cloudinary · listed by 38 tracked vendors Cloudinary Honeycomb · listed by 33 tracked vendors Honeycomb SolarWinds · listed by 27 tracked vendors SolarWinds Rackspace · listed by 13 tracked vendors Rackspace SingleStore · listed by 9 tracked vendors SingleStore Fastmail · listed by 6 tracked vendors Fastmail Verda · listed by 3 tracked vendors Verda Kentik · listed by 2 tracked vendors Kentik Luma AI · listed by 2 tracked vendors Luma AI SigNoz · listed by 2 tracked vendors SigNoz Teleport · listed by 2 tracked vendors Teleport Aerospike · listed by 1 tracked vendor Aerospike Twilio · listed by 480 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC SendGrid Segment · listed by 179 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Segment OpenAI · listed by 794 tracked vendors OpenAI Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Mailgun · listed by 242 tracked vendors Mailgun Vercel · listed by 171 tracked vendors Vercel Vanta · listed by 106 tracked vendors Vanta New Relic · listed by 91 tracked vendors New Relic DigitalOcean · listed by 89 tracked vendors DigitalOcean LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Help Scout · listed by 49 tracked vendors Help Scout Akamai · listed by 46 tracked vendors Akamai ZoomInfo · listed by 44 tracked vendors ZoomInfo Modal · listed by 43 tracked vendors Modal Outreach · listed by 41 tracked vendors Outreach Tableau · listed by 40 tracked vendors Tableau turbopuffer · listed by 39 tracked vendors turbopuffer Adobe · listed by 34 tracked vendors Adobe + 17 more+ 22 more+ 176 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of PagerDuty MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +1 h 8 min 35 h 34 min
SendGrid lists Honeycomb (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +1 h 8 min 35 h 34 min
Segment lists Honeycomb (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +1 h 8 min 35 h 34 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 815 1,881 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 111 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan Sep 16 18:57 3 h 25 min 815 1,881 3major HeyGen Seedance Outage Sep 16 18:55 1 min 7 9 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 794 1,932 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 502 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 815 1,881 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 204 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 67 447 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 14 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 65 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 226 minor Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 669 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 44 168 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 815 1,881 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 17 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 55 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 575 1,843 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 111 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 21 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 815 1,881 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 78 225 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 815 1,881 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 55 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 12 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 670 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 229 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 45 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 53 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 232 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 9 28 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 6 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 171 801 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 55 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 22 353 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 28 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 96 501 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 128 1,235

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