Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 29 h 50 min

SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 vendor listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Perk · listed by 0 tracked vendors · incident: Okta SSO Login Temporarily Unavailable, Sep 30 08:21 UTC Perk Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB GitHub · listed by 207 tracked vendors GitHub Zoom · listed by 182 tracked vendors Zoom Mailgun · listed by 242 tracked vendors · incident: Route delays in EU Region, Sep 30 09:16 UTC Mailgun Langfuse · listed by 33 tracked vendors · incident: Degraded ingestion for 20 projects, Sep 30 09:10 UTC Langfuse DataCamp · listed by 0 tracked vendors · incident: Interactive AWS exercises unavailable, Sep 30 08:12 UTC DataCamp InCountry · listed by 0 tracked vendors · incident: Restapi AE-MT-01, Sep 30 09:13 UTC InCountry OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Perk lists Twilio, SendGrid Okta SSO Login Temporarily Unavailable ↗ major +1 h 3 min 41 min
DataCamp lists Anthropic, Sentry (2 hops) Interactive AWS exercises unavailable ↗ minor +54 min 33 min
Langfuse lists Salesforce, GitHub (2 hops) Degraded ingestion for 20 projects ↗ major +1 h 52 min 6 h 20 min
InCountry lists Salesforce, Atlassian (2 hops) Restapi AE-MT-01 ↗ minor +1 h 55 min 5 min
Mailgun lists Stripe, Salesforce (2 hops) Route delays in EU Region ↗ minor +1 h 58 min 42 min

Incidents

major Provenir Incident Resolved - Issues with Portal Login Sep 30 08:38 — 1 7 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 457 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 815 1,881 1no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 55 major Canonical "static-reports.ubuntu.com" is Down Sep 30 06:39 2 h 31 min 1 1,391 minor Signicat Incident on 3rd party service - eHerkenning - KPN Sep 30 06:30 2 h 18 min 1 minor LINK Mobility Group ASA [France] [Syma Mobile] Unscheduled disturbance Sep 30 06:13 6 h 21 min 5 13 1minor Twilio· SendGrid· Segment Messaging Logs API Latency & Errors Sep 30 06:12 6 h 57 min 815 1,881 minor Telesign Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26 Sep 30 06:07 5 h 39 min 7 457 minor FreedomPay Alert: Worldpay Vantiv Processing Issues Sep 30 05:58 2 min 3 714 minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 794 1,932 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 30 05:26 6 h 31 min 12 66 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 815 1,881 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 794 1,932 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 44 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 713 1,636 major Bandwidth Outbound MMS Messaging Incident - AT&T Sep 30 01:54 37 min 12 66 no impact stated Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 30 01:14 12 h 38 min 12 66 major MiniMax Elevated errors on Large Language Models (LLM) Sep 30 01:04 6 min 6 37 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 815 1,881 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 28 1,163 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 34 critical RudderStack Data Ingestion Issue in the EU region Sep 29 21:57 1 h 1 min 14 80 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 199 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 30 104 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 35 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 46 1,115 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 22 879 1major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 32 196 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 4 148 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 9 28 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 55 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 35 major Fly.io GRU Networking Issues Sep 29 19:30 — 15 160 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 23 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 97 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 103 1,491 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 27 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 35 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 21

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