Third Party Index

Upstream incidents

minor· Asana· · 36 min

Slow performance for a subset of Asana users

Listed as a subprocessor by 29 tracked vendors · 255 within 2 hops · In window: 0 vendors listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Intercom · listed by 364 tracked vendors Intercom Fireworks · listed by 54 tracked vendors Fireworks Asana · listed by 29 tracked vendors Asana ElevenLabs · listed by 103 tracked vendors ElevenLabs Deepgram · listed by 76 tracked vendors Deepgram Honeycomb · listed by 33 tracked vendors Honeycomb Webflow · listed by 16 tracked vendors Webflow Orb · listed by 15 tracked vendors Orb Speechmatics · listed by 13 tracked vendors Speechmatics People Data Labs · listed by 10 tracked vendors People Data Labs Brave · listed by 8 tracked vendors Brave Userflow · listed by 8 tracked vendors Userflow DataForSEO · listed by 3 tracked vendors DataForSEO LearnUpon · listed by 2 tracked vendors LearnUpon Adswerve · listed by 1 tracked vendor Adswerve Digistorm AU · listed by 1 tracked vendor Digistorm AU Euler · listed by 1 tracked vendor Euler Twilio · listed by 480 tracked vendors · incident: MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States, Sep 17 15:11 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States, Sep 17 15:11 UTC SendGrid Segment · listed by 179 tracked vendors · incident: MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States, Sep 17 15:11 UTC Segment Infobip · listed by 21 tracked vendors · incident: Pakistan - Portal login degradation and Customer Portal service intermittent, Sep 17 15:31 UTC Infobip Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Financial Edge NXT - 000693538, Sep 17 14:31 UTC Blackbaud Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Mailgun · listed by 242 tracked vendors Mailgun Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 171 tracked vendors Vercel LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Baseten · listed by 51 tracked vendors Baseten Hotjar · listed by 47 tracked vendors Hotjar Vonage · listed by 45 tracked vendors Vonage Outreach · listed by 41 tracked vendors Outreach Tableau · listed by 40 tracked vendors Tableau turbopuffer · listed by 39 tracked vendors turbopuffer + 15 more+ 206 more

Incidents starting 30 min before to 2 h after

Blackbaud lists Honeycomb (2 hops) Active Issue Alert – Financial Edge NXT - 000693538 ↗ minor −5 min 34 min
Twilio lists ElevenLabs, Deepgram (2 hops) MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States ↗ minor +34 min 5 h 14 min
SendGrid lists ElevenLabs, Deepgram (2 hops) MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States ↗ minor +34 min 5 h 14 min
Segment lists ElevenLabs, Deepgram (2 hops) MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States ↗ minor +34 min 5 h 14 min
Infobip lists Deepgram (2 hops) Pakistan - Portal login degradation and Customer Portal service intermittent ↗ critical +54 min 2 h 24 min

Incidents

minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5 major Aiven Aiven Console is down Sep 21 04:57 3 h 27 min 22 879 minor Sinch Delivery Issue Brazil - Claro Sep 21 01:32 38 min 28 1,163 critical Webflow [RESOLVED] Reports of form submission notification emails not being delivered for some customers Sep 21 00:45 40 h 19 min 16 28 major Canonical "Livepatch API" is Down Sep 21 00:33 9 min 1 1,391 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:43 6 min 17 148 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:37 1 min 17 148 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 815 1,881 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 207 1,172 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:48 1 min 1 2 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:44 2 min 1 2 major Depot Some CI jobs failing to start Sep 20 18:09 5 min 1 16 no impact stated Verda Serverless container upload issue Sep 20 18:05 — 3 53 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 815 1,881 1minor Worldpay INC0657165 - We are aware of potential issues with a Third Party Sep 20 17:29 2 h 56 min 10 55 critical Pitney Bowes USPS Service Disruption Observed for CreateShipment & RateShipment Sep 20 17:01 4 h 35 min 1 2 major EasyPost Elevated errors with USPS Services Sep 20 16:55 5 h 23 min 3 4 major Babel Street No New Results in Deep Search Sep 20 16:43 2 h 40 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1680 Maintenance Sep 20 15:41 16 min 1 minor Brevo Issue with the Transactional Platform Frontend Sep 20 15:02 13 min 21 28 major Kaseya Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted Sep 20 13:33 23 h 19 min 2 3 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 20 11:33 1 h 53 min 8 28 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events Sep 20 11:30 2 h 22 min 5 98 major Optimizely CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack) Sep 20 11:24 1 h 43 min 5 14 minor Telesign Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26 Sep 20 10:36 7 h 7 457 no impact stated Hostinger· Hosting24 Emergency Server US-902 Maintenance Sep 20 09:38 1 h 41 min 1 minor BigCommerce Webhooks Delay Sep 20 07:55 1 h 5 min 1 no impact stated Stripe Stripe Support Systems issue Sep 20 07:31 39 min 713 1,636 major Baseten Kimi K3 Model API outage Sep 20 07:19 54 min 51 1,196 minor Datadog Delayed events triggered by emails Sep 20 05:17 1 h 35 min 414 1,681 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 20 04:59 4 min 1 5 major SigNoz Incident with ingestion [EU] Sep 20 03:18 1 h 49 min 2 critical Red Hat Support Customer Relationship Management (CRM) upgrade Sep 20 02:42 4 h 18 min 8 933 major Babel Street New Results in Document Search Sep 20 01:39 1 h 34 min 1 minor Customer.io Some US customers may experience delays in message sending Sep 19 22:50 27 min 85 329 minor Scaleway [DC2] RPN switch reboot in DC2/S301/D13 Sep 19 22:30 — 22 353 major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 67 447 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 major Canonical "lists.ubuntu.com" is Down Sep 19 18:51 18 min 1 1,391 minor Drata MSSP / Multi-Instance Management Client List Unavailable Sep 19 18:43 1 h 36 min 17 87 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:57 15 min 1 minor Beefree PDFs and Thumbnail creation outage Sep 19 17:57 7 min 3 6 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:27 21 min 1 minor Fireworks Service Degradation for Kimi K3 Fast Sep 19 16:58 5 min 54 1,375 major Canonical "lists.ubuntu.com" is Down Sep 19 15:33 13 min 1 1,391 no impact stated PropelAuth Increased Timeouts Sep 19 13:52 4 min 5 15 minor Infobip India - WhatsApp Template Service Degradation Sep 19 13:51 21 min 21 177 critical Brevo Issues with Contacts and Imports services Sep 19 12:51 38 min 21 28

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