Third Party Index

Upstream incidents

minor· Tray.ai· · 1 h 21 min

Degraded Application Performance - Send Email Connector

Listed as a subprocessor by 21 tracked vendors · 340 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 425 tracked vendors · incident: Delivery Failures From Verify to China, Sep 30 15:16 UTC Twilio Amazon Web Services · listed by 1,340 tracked vendors Amazon Web Services Google Cloud · listed by 1,166 tracked vendors Google Cloud OpenAI · listed by 688 tracked vendors OpenAI Slack · listed by 445 tracked vendors Slack Datadog · listed by 376 tracked vendors Datadog Zendesk · listed by 353 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Tray.ai · listed by 21 tracked vendors Tray.ai Vercel · listed by 140 tracked vendors Vercel Pendo · listed by 133 tracked vendors Pendo Outreach · listed by 39 tracked vendors Outreach Drata · listed by 16 tracked vendors Drata Crossbeam · listed by 10 tracked vendors Crossbeam RingCentral · listed by 8 tracked vendors RingCentral UserVoice · listed by 7 tracked vendors UserVoice Optimizely · listed by 5 tracked vendors Optimizely Higher Logic · listed by 2 tracked vendors Higher Logic Accelevents Event Platform · listed by 1 tracked vendor Accelevents Event Pl… Walnut · listed by 1 tracked vendor Walnut Ambition · listed by 0 tracked vendors Ambition Atomicwork · listed by 0 tracked vendors Atomicwork Audienceview · listed by 0 tracked vendors Audienceview Plain · listed by 41 tracked vendors · incident: Microsoft Teams authorization issues, Sep 30 15:16 UTC Plain AIRSLATE · listed by 0 tracked vendors · incident: 500 Internal Server Errors on logging in, Sep 30 16:25 UTC AIRSLATE Tightknit · listed by 0 tracked vendors · incident: Slow loading and errors on community sites, Sep 30 15:12 UTC Tightknit Warp · listed by 0 tracked vendors · incident: Session sharing is degraded, Sep 30 14:22 UTC Warp Salesforce · listed by 463 tracked vendors Salesforce Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 108 tracked vendors WorkOS Linear · listed by 73 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Resend · listed by 54 tracked vendors Resend Fireworks · listed by 52 tracked vendors Fireworks AssemblyAI · listed by 51 tracked vendors AssemblyAI Supabase · listed by 46 tracked vendors Supabase Redis · listed by 45 tracked vendors Redis ChargeBee · listed by 42 tracked vendors ChargeBee OpenRouter · listed by 39 tracked vendors OpenRouter Tableau · listed by 38 tracked vendors Tableau turbopuffer · listed by 38 tracked vendors turbopuffer PagerDuty · listed by 36 tracked vendors PagerDuty + 7 more+ 299 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Tray.ai Delivery Failures From Verify to China ↗ minor +33 min 1 h 15 min
Warp lists Vercel (2 hops) Session sharing is degraded ↗ minor −21 min 4 h 44 min
Tightknit lists Vercel (2 hops) Slow loading and errors on community sites ↗ major +29 min 2 h 51 min
Plain lists Vercel (2 hops) Microsoft Teams authorization issues ↗ minor +33 min 48 min
AIRSLATE lists RingCentral (2 hops) 500 Internal Server Errors on logging in ↗ major +1 h 42 min 17 h 55 min

Incidents

minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 318 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 308 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 303 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 218 1,246 2minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 308 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 28 227 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 406 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 719 1,611 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 719 1,611 1no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 47 major Canonical "static-reports.ubuntu.com" is Down Sep 30 06:39 2 h 31 min 1 1,166 minor LINK Mobility Group ASA [France] [Syma Mobile] Unscheduled disturbance Sep 30 06:13 6 h 21 min 3 10 minor Twilio· SendGrid· Segment Messaging Logs API Latency & Errors Sep 30 06:12 6 h 57 min 719 1,611 minor Telesign Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26 Sep 30 06:07 5 h 39 min 7 406 minor FreedomPay Alert: Worldpay Vantiv Processing Issues Sep 30 05:58 2 min 3 570 minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 688 1,657 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 719 1,611 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 688 1,657 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 40 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 569 1,384 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 719 1,611 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 24 1,016 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 29 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 187 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 25 92 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 33 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 43 994 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 22 788 1major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 30 168 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 3 124 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 8 24 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 47 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 26 major Fly.io GRU Networking Issues Sep 29 19:30 — 12 126 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 22 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 87 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 80 1,307 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 26

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