Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · 1 min

Bulk Messaging API Errors

Listed as a subprocessor by 708 tracked vendors · 1,584 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Sinch · listed by 23 tracked vendors · incident: Delivery Issue Qatar - Ooredoo Qatar, Sep 28 22:26 UTC Sinch Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Anthropic · listed by 499 tracked vendors Anthropic Slack · listed by 436 tracked vendors Slack Datadog · listed by 374 tracked vendors Datadog Snowflake · listed by 305 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Postmark · listed by 92 tracked vendors Postmark ElevenLabs · listed by 78 tracked vendors ElevenLabs Twilio · listed by 419 tracked vendors Twilio SendGrid · listed by 293 tracked vendors SendGrid Segment · listed by 160 tracked vendors Segment GitHub · listed by 181 tracked vendors · incident: Copilot Code Review is unable to complete reviews, Sep 28 21:16 UTC GitHub Zoom · listed by 161 tracked vendors · incident: Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips., Sep 28 22:15 UTC Zoom Delinea · listed by 1 tracked vendor · incident: Delinea Cloud Suite Mobile App Authenticator Issues, Sep 28 21:35 UTC Delinea Stripe · listed by 563 tracked vendors Stripe Anthropic · listed by 499 tracked vendors Anthropic Salesforce · listed by 457 tracked vendors Salesforce Sentry · listed by 393 tracked vendors Sentry Datadog · listed by 374 tracked vendors Datadog HubSpot · listed by 373 tracked vendors HubSpot Zendesk · listed by 348 tracked vendors Zendesk Intercom · listed by 308 tracked vendors Intercom Atlassian · listed by 276 tracked vendors Atlassian Okta · listed by 255 tracked vendors Okta MongoDB · listed by 206 tracked vendors MongoDB Amplitude · listed by 129 tracked vendors · incident: We are actively investigating an incident in our data exports, Sep 28 21:09 UTC Amplitude Sinch · listed by 23 tracked vendors · incident: Delivery Issue Qatar - Ooredoo Qatar, Sep 28 22:26 UTC Sinch Cube Dev · listed by 3 tracked vendors · incident: Service Management Console UI seems to be down, Sep 28 23:04 UTC Cube Dev Redpanda · listed by 1 tracked vendor · incident: Partial outage for customers signing into cloud.redpanda.com, Sep 28 22:14 UTC Redpanda Unblocked · listed by 1 tracked vendor · incident: Increased response latency, Sep 28 22:24 UTC Unblocked InCountry · listed by 0 tracked vendors · incident: Proxy UZ-MT-01, Sep 28 21:04 UTC InCountry OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 504 tracked vendors Cloudflare Slack · listed by 436 tracked vendors Slack Mailgun · listed by 215 tracked vendors Mailgun posthog · listed by 192 tracked vendors posthog Mixpanel · listed by 140 tracked vendors Mixpanel Fivetran · listed by 139 tracked vendors Fivetran Pendo · listed by 130 tracked vendors Pendo ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Fullstory · listed by 81 tracked vendors Fullstory + 13 more+ 694 more+ 856 more

Incidents starting 30 min before to 2 h after

Sinch subprocessor of Twilio, SendGrid, Segment Delivery Issue Qatar - Ooredoo Qatar ↗ minor +1 h 14 min 1 h 8 min
GitHub lists Twilio Copilot Code Review is unable to complete reviews ↗ critical +4 min 51 min
Delinea lists Twilio Delinea Cloud Suite Mobile App Authenticator Issues ↗ minor +23 min ongoing
Zoom lists Twilio Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. ↗ minor +1 h 3 min 1 h 20 min
InCountry lists Salesforce, Atlassian (2 hops) Proxy UZ-MT-01 ↗ minor −8 min 2 min
Amplitude lists Datadog, MongoDB (2 hops) We are actively investigating an incident in our data exports ↗ minor −4 min 5 h 24 min
Redpanda lists Anthropic, Zendesk (2 hops) Partial outage for customers signing into cloud.redpanda.com ↗ major +1 h 2 min 3 h 1 min
Unblocked lists Anthropic, Cohere (2 hops) Increased response latency ↗ minor +1 h 11 min 40 min
Cube Dev lists Stripe, Anthropic (2 hops) Service Management Console UI seems to be down ↗ no impact stated +1 h 52 min ongoing

Incidents

minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 23 994 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 30 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 161 827 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 1 3 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 47 minor Delinea ongoing Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 ongoing 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 181 1,009 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 708 1,584 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 129 612 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 1 182 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 25 88 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 7 22 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 7 400 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 6 21 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 708 1,584 3major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 30 165 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 28 625 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 30 165 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 575 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 65 1,099 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 5 30 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 53 676 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 419 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 14 176 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 65 1,099 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 400 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 135 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 42 978 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 87 947 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 92 973 2minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 78 1,286 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 86 419 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 143 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 14 22 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,146 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 26

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