Third Party Index

Upstream incidents

major· Pylon· · 1 h 49 min

Inbound Email Delays for US Hosted Workspaces

Listed as a subprocessor by 91 tracked vendors · 1,099 within 2 hops · In window: 3 of its subprocessors · In window: 1 vendor listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Postmark · listed by 108 tracked vendors · incident: Delayed Inbound Message Processing, Sep 28 15:55 UTC Postmark Telnyx · listed by 18 tracked vendors · incident: Errors for K2.6 Chat Completions (Voice AI not affected), Sep 28 17:09 UTC Telnyx TypeSafe AI · listed by 6 tracked vendors · incident: Degradation in API Traffic, Sep 28 16:07 UTC TypeSafe AI Amazon Web Services · listed by 1,520 tracked vendors Amazon Web Services Google Cloud · listed by 1,384 tracked vendors Google Cloud OpenAI · listed by 792 tracked vendors OpenAI Microsoft · listed by 737 tracked vendors Microsoft Anthropic · listed by 574 tracked vendors Anthropic Snowflake · listed by 319 tracked vendors Snowflake Okta · listed by 278 tracked vendors Okta Mailgun · listed by 242 tracked vendors Mailgun posthog · listed by 234 tracked vendors posthog Fivetran · listed by 147 tracked vendors Fivetran WorkOS · listed by 114 tracked vendors WorkOS Pylon · listed by 91 tracked vendors Pylon AssemblyAI · listed by 55 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI OpenAI · listed by 792 tracked vendors OpenAI Mixpanel · listed by 166 tracked vendors Mixpanel ClickHouse · listed by 132 tracked vendors ClickHouse ElevenLabs · listed by 102 tracked vendors ElevenLabs Linear · listed by 90 tracked vendors Linear Merge API · listed by 63 tracked vendors Merge API Fireworks · listed by 54 tracked vendors Fireworks Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Baseten · listed by 51 tracked vendors Baseten LangChain · listed by 51 tracked vendors LangChain OpenRouter · listed by 49 tracked vendors OpenRouter Retool · listed by 49 tracked vendors Retool Hex · listed by 43 tracked vendors Hex Deepgram · listed by 76 tracked vendors · incident: Elevated latency on Flux STT (US), Sep 28 17:04 UTC Deepgram Attio · listed by 26 tracked vendors · incident: Workflow processing delayed, Sep 28 16:43 UTC Attio Telnyx · listed by 18 tracked vendors · incident: Errors for K2.6 Chat Completions (Voice AI not affected), Sep 28 17:09 UTC Telnyx Sprinklr · listed by 4 tracked vendors · incident: Email Publishing Failures in Prod 8, Sep 28 17:49 UTC Sprinklr Cludo · listed by 0 tracked vendors · incident: Slowed Search (US), Sep 28 16:00 UTC Cludo TestingBot · listed by 0 tracked vendors · incident: Stability issues, Sep 28 17:00 UTC TestingBot Microsoft · listed by 737 tracked vendors Microsoft Cloudflare · listed by 596 tracked vendors Cloudflare Anthropic · listed by 574 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce Twilio · listed by 480 tracked vendors Twilio HubSpot · listed by 457 tracked vendors HubSpot Sentry · listed by 457 tracked vendors Sentry Datadog · listed by 413 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 361 tracked vendors Intercom SendGrid · listed by 343 tracked vendors SendGrid Atlassian · listed by 301 tracked vendors Atlassian Mailgun · listed by 242 tracked vendors Mailgun MongoDB · listed by 230 tracked vendors MongoDB + 9 more+ 77 more+ 988 more

Incidents starting 30 min before to 2 h after

Postmark subprocessor of Pylon Delayed Inbound Message Processing ↗ no impact stated −19 min 2 h 5 min
TypeSafe AI subprocessor of Pylon Degradation in API Traffic ↗ no impact stated −7 min —
Telnyx subprocessor of Pylon Errors for K2.6 Chat Completions (Voice AI not affected) ↗ major +56 min 11 min
AssemblyAI lists Pylon Increased turnaround times for Async Universal-3 model ↗ minor +1 h 14 min 30 min
Cludo lists OpenAI (2 hops) Slowed Search (US) ↗ major −14 min —
Attio lists OpenAI, ElevenLabs (2 hops) Workflow processing delayed ↗ minor +29 min 4 h 4 min
TestingBot lists OpenAI (2 hops) Stability issues ↗ major +46 min —
Deepgram lists OpenAI, Baseten (2 hops) Elevated latency on Flux STT (US) ↗ minor +50 min 3 min
Sprinklr lists OpenAI, ElevenLabs (2 hops) Email Publishing Failures in Prod 8 ↗ major +1 h 35 min 19 min

Incidents

major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 91 1,099 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 201 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 108 1,142 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 125 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 102 1,485 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 96 500 1minor Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 38 175 1major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 21 31 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,384 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 37 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 17 147 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 21 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 4 28 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 102 1,485 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 108 1,142 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 67 447 1minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 169 799 3minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 400 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 813 1,871 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,384 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 129 727 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 759 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 161 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 813 1,871 9no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 15 27 minor Signicat Incident on 3rd party service - eHerkenning/KPN and Reconi Sep 28 10:17 1 h 7 min 1 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 43 404 1major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 38 755 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 53 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 21 351 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 5 13 1major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 54 minor Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 21

Previous Next