Third Party Index

Upstream incidents

minor· Telesign· · 9 h 4 min

2-Way service interruptions Austria (AT)

Listed as a subprocessor by 7 tracked vendors · 457 within 2 hops · In window: 0 vendors listing it (5 within 2 hops)

Reporting vendor List it List one of those Telesign · listed by 7 tracked vendors Telesign Okta · listed by 278 tracked vendors Okta DigitalOcean · listed by 89 tracked vendors DigitalOcean LinkedIn · listed by 58 tracked vendors LinkedIn Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 33 tracked vendors Zoho SheerID · listed by 1 tracked vendor SheerID Blackboard · listed by 0 tracked vendors Blackboard Deepgram · listed by 76 tracked vendors · incident: Elevated latency on Flux STT (US), Sep 28 17:04 UTC Deepgram AssemblyAI · listed by 55 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI Salesloft · listed by 32 tracked vendors · incident: Clari Availability, Sep 28 18:56 UTC Salesloft Telnyx · listed by 18 tracked vendors · incident: Errors for K2.6 Chat Completions (Voice AI not affected), Sep 28 17:09 UTC Telnyx Sprinklr · listed by 4 tracked vendors · incident: Email Publishing Failures in Prod 8, Sep 28 17:49 UTC Sprinklr OpenAI · listed by 794 tracked vendors OpenAI Atlassian · listed by 301 tracked vendors Atlassian MongoDB · listed by 230 tracked vendors MongoDB Fivetran · listed by 147 tracked vendors Fivetran Elasticsearch · listed by 128 tracked vendors Elasticsearch Pylon · listed by 91 tracked vendors Pylon Workato · listed by 66 tracked vendors Workato Gainsight Software · listed by 55 tracked vendors Gainsight Software Fireworks · listed by 54 tracked vendors Fireworks Help Scout · listed by 49 tracked vendors Help Scout Redis · listed by 49 tracked vendors Redis Temporal · listed by 46 tracked vendors Temporal ZoomInfo · listed by 44 tracked vendors ZoomInfo SmartBear Software · listed by 39 tracked vendors SmartBear Software Bird · listed by 38 tracked vendors Bird + 430 more

Incidents starting 30 min before to 2 h after

Deepgram lists LinkedIn (2 hops) Elevated latency on Flux STT (US) ↗ minor +8 min 3 min
Telnyx lists DigitalOcean (2 hops) Errors for K2.6 Chat Completions (Voice AI not affected) ↗ major +13 min 11 min
AssemblyAI lists DigitalOcean (2 hops) Increased turnaround times for Async Universal-3 model ↗ minor +31 min 30 min
Sprinklr lists Okta (2 hops) Email Publishing Failures in Prod 8 ↗ major +52 min 19 min
Salesloft lists Okta (2 hops) Clari Availability ↗ minor +2 h 1 h 45 min

Incidents

minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 76 1,261 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 50 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 56 760 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 55 490 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 18 213 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 76 1,261 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 457 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 170 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,115 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 91 1,102 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 201 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 109 1,146 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 125 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 103 1,491 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 96 501 1minor Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 38 175 1major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 21 31 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,391 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 37 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 17 148 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 21 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 4 28 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 103 1,491 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 109 1,146 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 67 447 1minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 171 801 3minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 401 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 815 1,881 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,391 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 129 730 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 760 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 161

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