Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 1 h 23 min

500 Errors for Conversations Classic Conversations Updates

Listed as a subprocessor by 700 tracked vendors · 1,567 within 2 hops · In window: 2 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,308 tracked vendors Amazon Web Services Google Cloud · listed by 1,134 tracked vendors Google Cloud OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Anthropic · listed by 494 tracked vendors Anthropic Slack · listed by 432 tracked vendors Slack Datadog · listed by 373 tracked vendors Datadog Snowflake · listed by 304 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Postmark · listed by 92 tracked vendors Postmark ElevenLabs · listed by 76 tracked vendors ElevenLabs Meta · listed by 66 tracked vendors Meta Twilio · listed by 415 tracked vendors Twilio SendGrid · listed by 289 tracked vendors SendGrid Segment · listed by 158 tracked vendors Segment Bullhorn · listed by 2 tracked vendors · incident: Bullhorn Time & Expense - Performance Issues, Oct 2 19:34 UTC Bullhorn Arctic Wolf · listed by 0 tracked vendors · incident: Aurora Protect agent version 3.5 Memory Protection exclusions are not being applied, Oct 2 18:34 UTC Arctic Wolf Stripe · listed by 556 tracked vendors Stripe Anthropic · listed by 494 tracked vendors Anthropic Salesforce · listed by 453 tracked vendors Salesforce Sentry · listed by 388 tracked vendors Sentry Datadog · listed by 373 tracked vendors Datadog HubSpot · listed by 370 tracked vendors HubSpot Zendesk · listed by 347 tracked vendors Zendesk Intercom · listed by 304 tracked vendors Intercom Atlassian · listed by 272 tracked vendors Atlassian Okta · listed by 254 tracked vendors Okta MongoDB · listed by 204 tracked vendors MongoDB GitHub · listed by 179 tracked vendors GitHub Amplitude · listed by 128 tracked vendors · incident: Amplitude- Platform Loading Issues, Oct 2 18:35 UTC Amplitude Matillion · listed by 2 tracked vendors · incident: Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures, Oct 2 19:19 UTC Matillion InCountry · listed by 0 tracked vendors · incident: Restapi US-MT-01, Oct 2 20:19 UTC InCountry Infoblox · listed by 0 tracked vendors · incident: Delay in displaying reports on the Infoblox portal, Oct 2 19:29 UTC Infoblox OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Cloudflare · listed by 496 tracked vendors Cloudflare Slack · listed by 432 tracked vendors Slack Mailgun · listed by 213 tracked vendors Mailgun posthog · listed by 188 tracked vendors posthog Fivetran · listed by 139 tracked vendors Fivetran Mixpanel · listed by 138 tracked vendors Mixpanel Pendo · listed by 130 tracked vendors Pendo ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 81 tracked vendors Fullstory Linear · listed by 70 tracked vendors Linear Deepgram · listed by 65 tracked vendors Deepgram + 12 more+ 686 more+ 847 more

Incidents starting 30 min before to 2 h after

Arctic Wolf lists Twilio Aurora Protect agent version 3.5 Memory Protection exclusions are not being applied ↗ major +6 min ongoing
Bullhorn lists Twilio Bullhorn Time & Expense - Performance Issues ↗ minor +1 h 6 min 1 h 2 min
Amplitude lists Datadog, MongoDB (2 hops) Amplitude- Platform Loading Issues ↗ no impact stated +6 min 8 min
Matillion lists Salesforce, Datadog (2 hops) Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures ↗ major +50 min ongoing
Infoblox lists Salesforce, Atlassian (2 hops) Delay in displaying reports on the Infoblox portal ↗ no impact stated +1 h 1 h 11 min
InCountry lists Salesforce, Atlassian (2 hops) Restapi US-MT-01 ↗ minor +1 h 51 min 5 min

Incidents

minor Nebius ongoing InfiniBand connectivity issues for GPU clusters in eu-west2 Oct 3 02:30 ongoing 12 561 major Telesign ongoing Outage Moldova (MD) - IDC Interdnestrcom (259/03;60) Oct 3 01:14 ongoing 7 397 critical Brex Notifications Partial Outage Oct 2 22:36 1 min 1 8 minor Fireworks Service Degradation for GLM 5.3 Fast Oct 2 22:35 13 min 51 1,172 minor incident.io Login errors for subset of Slack Enterprise Grid customers Oct 2 22:33 1 h 13 min 14 155 minor LINK Mobility Group ASA ongoing [TIM] [Italy] Unscheduled disturbance Oct 2 22:32 ongoing 3 10 major Heap ongoing Salesforce integration: data-in not syncing Oct 2 21:49 ongoing 24 205 minor Twilio· SendGrid· Segment ongoing SMS Delivery Delays and Failures from Twilio to Hi3G Italy Oct 2 21:48 ongoing 700 1,567 4minor Bullhorn Bullhorn Time & Expense - Performance Issues Oct 2 21:34 36 min 2 3 no impact stated HubSpot HubSpot is experiencing issues Oct 2 21:30 1 h 52 min 370 865 minor Bullhorn Bullhorn ATS/CRM/BH1 - Timesheet Issue on Billable Charges Oct 2 21:28 43 min 2 3 minor Tailscale Funnel performance degradation Oct 2 21:05 2 h 54 min 5 81 no impact stated Twilio· SendGrid· Segment Programmable Messaging API Errors Oct 2 20:51 45 min 700 1,567 4no impact stated Sumsub ongoing Connectivity issues for some users in Vietnam Oct 2 20:40 ongoing 3 26 no impact stated Telesign Possible Delays Oct 2 20:21 1 min 7 397 minor Bullhorn Bullhorn Time & Expense - Performance Issues Oct 2 19:34 1 h 2 min 2 3 major E2B Increased errors on sandbox pause. Oct 2 19:34 23 min 10 153 major Matillion ongoing Multiple Hybrid Runners Sharing Salesforce Credentials Causing Failures Oct 2 19:19 ongoing 2 14 minor EBANX [Nigeria][Bank Transfer] Payment processing degradation Oct 2 18:36 1 h 42 min 1 9 no impact stated Amplitude Amplitude- Platform Loading Issues Oct 2 18:35 8 min 128 604 minor Twilio· SendGrid· Segment 500 Errors for Conversations Classic Conversations Updates Oct 2 18:29 1 h 23 min 700 1,567 2critical Kaseya ongoing DattoRMM - All Platforms - MacOS Agent Connectivity Issues Oct 2 18:15 ongoing 2 3 minor SurveyMonkey Custom data / respondent metadata missing from Individual Response Table and XLS exports Oct 2 17:27 5 h 45 min 20 38 major Ada Support Investigating issues with Analytics - AR not populating for US1 cluster bots Oct 2 17:24 1 h 9 min 17 95 minor Twilio· SendGrid· Segment Messaging Event Delays for Comms API Oct 2 17:21 25 min 700 1,567 3minor Retool Elevated Latency on Query Execution (Retool Cloud) Oct 2 17:13 2 h 26 min 45 246 no impact stated Telesign Phone ID Contact addon - Service Alert - United States Oct 2 16:52 59 min 7 397 no impact stated Veryfi Resolved – Degraded Performance – Document Processing Oct 2 16:26 — 2 28 minor UiPath Delays starting jobs on Cloud Robots in the US region Oct 2 16:23 39 min 2 11 minor OpenAI Issues with data analysis and file creation in ChatGPT Oct 2 16:03 48 min 671 1,610 7minor Ping Identity PingOne MFA - Global - Degradation Oct 2 15:57 42 min 6 47 no impact stated Modern Treasury Modern Treasury app: Outage Oct 2 15:47 3 h 3 min 2 3 minor Nebius ongoing Issues with preempted Managed Kubernetes nodes in all regions Oct 2 15:31 ongoing 12 561 no impact stated Cube Dev ongoing Service healthz seems to be down Oct 2 15:05 ongoing 3 53 major Yousign ongoing ORANGE outage Oct 2 14:59 ongoing 2 49 no impact stated Twilio· SendGrid· Segment Increased Email Deferrals and Delays in Deliveries Oct 2 14:30 — 700 1,567 10minor Bullhorn Bullhorn ATS/CRM - Invoice Generation Issues Oct 2 14:29 15 min 2 3 major Telnyx Cloud Storage us-west-1 Region Temporarily Unavailable Oct 2 14:20 46 min 12 173 minor LaunchDarkly ongoing Elevated error rates in the LaunchDarkly application Oct 2 14:10 ongoing 59 308 minor Barracuda Networks Barracuda XDR - Service Disruption on o365 event ingestion Oct 2 13:35 7 h 9 min 1 13 minor Akamai Edge Delivery Issues Oct 2 13:24 1 h 44 min 42 967 minor Moneris Batch upload via SFTP - Important Update Oct 2 13:14 6 h 50 min 1 no impact stated Datadog Delayed RUM sessions Oct 2 12:46 2 h 17 min 373 1,434 6minor WithSecure™ ongoing Email scanning issues with Elements Collaboration Protection Oct 2 11:46 ongoing 2 466 no impact stated Hostinger· Hosting24 Emergency Server web1578 Maintenance Oct 2 11:41 21 min 1 major Lithic Elevated 403 Responses in Cards API Oct 2 11:23 6 h 25 min 1 2 minor dbt Labs Increased errors for Wizard CLI requests using Anthropic models Oct 2 11:05 1 h 28 min 45 456 no impact stated Sprinklr Live Chat Service Disruption Oct 2 10:38 1 h 26 min 4 568 no impact stated Yapily Console - Applications tab Service Disruption Oct 2 10:18 1 h 37 min 1 minor Scaleway [SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed Oct 2 10:11 5 h 48 min 17 297

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