Third Party Index

Upstream incidents

minor· Zoom· · 2 h 4 min

Service Degradation Affecting Live Transcription Services.

Listed as a subprocessor by 165 tracked vendors · 857 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 699 tracked vendors · incident: Mobile users unable to see Work Mode and the Model Picker, Sep 23 23:25 UTC OpenAI Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Google Cloud · listed by 1,197 tracked vendors Google Cloud Microsoft · listed by 669 tracked vendors Microsoft Stripe · listed by 584 tracked vendors Stripe Cloudflare · listed by 523 tracked vendors Cloudflare Anthropic · listed by 516 tracked vendors Anthropic Twilio · listed by 429 tracked vendors Twilio MongoDB · listed by 212 tracked vendors MongoDB Oracle · listed by 86 tracked vendors Oracle ElevenLabs · listed by 81 tracked vendors ElevenLabs Perplexity AI · listed by 21 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 165 tracked vendors Zoom Stripe · listed by 584 tracked vendors Stripe Zapier · listed by 117 tracked vendors Zapier LinkedIn · listed by 50 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 31 tracked vendors Honeycomb PandaDoc · listed by 31 tracked vendors PandaDoc wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 24 tracked vendors nylas Telnyx · listed by 15 tracked vendors Telnyx Together AI · listed by 14 tracked vendors Together AI Webflow · listed by 14 tracked vendors Webflow Airtable · listed by 12 tracked vendors Airtable Wasabi · listed by 12 tracked vendors Wasabi Netlify · listed by 11 tracked vendors · incident: Elevated CDN Errors, Sep 23 23:26 UTC Netlify Decagon · listed by 3 tracked vendors · incident: Investigating High Latency with Voice Agent Responses, Sep 23 23:15 UTC Decagon Anthropic · listed by 516 tracked vendors Anthropic Twilio · listed by 429 tracked vendors Twilio HubSpot · listed by 383 tracked vendors HubSpot SendGrid · listed by 305 tracked vendors SendGrid Mailgun · listed by 219 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB posthog · listed by 196 tracked vendors posthog Segment · listed by 162 tracked vendors Segment Vercel · listed by 143 tracked vendors Vercel Amplitude · listed by 131 tracked vendors Amplitude Elasticsearch · listed by 121 tracked vendors Elasticsearch WorkOS · listed by 111 tracked vendors WorkOS Vanta · listed by 87 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon ElevenLabs · listed by 81 tracked vendors ElevenLabs Linear · listed by 75 tracked vendors Linear DigitalOcean · listed by 70 tracked vendors DigitalOcean Deepgram · listed by 67 tracked vendors Deepgram + 8 more+ 151 more+ 672 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Zoom Mobile users unable to see Work Mode and the Model Picker ↗ minor −18 min 24 min
Decagon lists Together AI (2 hops) Investigating High Latency with Voice Agent Responses ↗ minor −28 min 1 h 23 min
Netlify lists Stripe (2 hops) Elevated CDN Errors ↗ minor −17 min 34 min

Incidents

minor Bullhorn Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue Sep 23 19:13 1 h 54 min 2 3 major Fullstory Failure to load assets during playback for sessions (EU1 Data Center) Sep 23 19:00 — 84 610 2major Fly.io Partial Sprites outage Sep 23 18:44 7 h 28 min 12 127 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 23 18:43 ongoing 3 55 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 55 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 55 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 55 no impact stated Cube Dev ongoing Service Management Console and APIs seems to be down Sep 23 18:42 ongoing 3 55 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:35 ongoing 3 55 no impact stated Toggl Elevated API Errors Sep 23 18:23 4 min 1 2 no impact stated CircleCI· Vamp Delays in processing new signups and plan changes Sep 23 18:13 1 h 52 min 8 43 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria Sep 23 17:57 5 h 55 min 728 1,645 7no impact stated Telesign Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 09/23/2026 Sep 23 17:56 1 h 56 min 7 409 minor Telesign Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 09/23/26 Sep 23 17:53 2 h 32 min 7 409 major Canonical "wiki.ubuntu.com" is Down Sep 23 17:46 24 min 1 1,197 minor Dialpad Service degradation affecting some IVR Customers Sep 23 17:20 45 min 8 18 minor Cursor Investigating — Cloud Agent Dockerfile Builds Sep 23 17:14 1 h 29 min 8 25 critical Lettermint Widespread platform outage Sep 23 16:54 3 h 7 min 1 major Telnyx MMS Delivery Delays to AT&T Destinations Sep 23 16:42 3 h 12 min 15 193 minor Qualtrics Intermittent Discover Dashboard and Export API Issues for some US region instances Sep 23 16:40 28 h 16 min 19 211 1major Bandwidth AT&T MMS Incident Sep 23 16:06 3 h 56 min 12 61 1minor Tavus Image Face Training Degraded Sep 23 16:05 3 h 48 min 8 493 no impact stated Stripe Elevated API errors Sep 23 15:53 33 min 584 1,412 4no impact stated SuprSend Delay in logs Sep 23 15:44 1 h 34 min 1 2 minor ClickHouse We are investigating an issue affecting Azure eastus2 region Sep 23 15:28 30 min 127 1,245 4minor Buffer Degraded Performance Sep 23 15:26 1 h 5 min 1 no impact stated HubSpot Some HubSpot tools may be unavailable for some users Sep 23 15:05 12 min 383 915 2minor Twilio· SendGrid· Segment Voice Call Failures From a Subset of Twilio Phone Numbers to Norway Sep 23 15:02 2 days 728 1,645 6minor Moveworks Agent Studio: Plugins page not loading for some roles Sep 23 14:57 1 h 35 min 2 202 major Fly.io Elevated private networking errors Sep 23 14:47 35 min 12 127 major Automattic "Beeper" is Down Sep 23 14:28 3 min 12 130 minor Optimizely Optimizely Graph - USEA production clusters experiencing intermittent availability issues Sep 23 14:21 2 h 52 min 5 13 major Telnyx Data Connectivity Issues - IMSI1 Sep 23 14:16 4 h 29 min 15 193 minor Gladia Real-time and Pre-recorded is having issue Sep 23 14:14 1 h 32 min 5 370 major Elasticsearch Degraded Performance: Cloud Provisioning Delays Sep 23 14:04 1 h 58 min 121 1,091 3no impact stated Telnyx Elevated API timeouts and 500 errors affecting messaging endpoints Sep 23 13:50 50 min 15 193 major Telnyx Intermittent 5XX responses on various API endpoints Sep 23 13:49 2 h 1 min 15 193 minor Langfuse Elevated error rates in In App Agent Sep 23 13:36 6 min 28 232 1minor LINK Mobility Group ASA [Austria][Spusu / Mass Response] Unscheduled disturbance Sep 23 13:19 3 h 47 min 3 10 1minor Fireworks Service Degradation for GLM 5.2 US Sep 23 13:19 31 min 52 1,227 minor Files.com Syncs Delayed Sep 23 13:17 54 min 5 50 minor Xero UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) Sep 23 13:16 47 h 36 min 25 92 1no impact stated Teamtailor Degraded performance and intermittent errors Sep 23 13:15 — 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MASS Response Austria Sep 23 12:53 4 h 20 min 728 1,645 5minor Exact Exact Officient - Export and Import issues (NL/BE) Sep 23 12:48 1 h 55 min 1 2 major Fly.io Upstash unavailability in FRA region Sep 23 12:42 1 h 21 min 12 127 no impact stated Sinch Chatlayer - US and LATAM regions outage Sep 23 12:25 — 24 1,032 4critical IDnow Service Disruption [TEST System] Sep 23 11:51 2 h 43 min 5 20 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 23 11:47 11 h 29 min 38 1,049 2no impact stated Bandwidth Messaging Insights Sep 23 11:41 1 h 13 min 12 61

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