Third Party Index

Upstream incidents

major· Productboard· · 51 min

Productboard Spark is unavailable

Listed as a subprocessor by 25 tracked vendors · 222 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those SendGrid · listed by 345 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC SendGrid Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Amplitude · listed by 141 tracked vendors Amplitude Pusher · listed by 52 tracked vendors Pusher Braintrust · listed by 31 tracked vendors Braintrust Knock Labs · listed by 19 tracked vendors Knock Labs Vespa.ai · listed by 1 tracked vendor Vespa.ai Productboard · listed by 25 tracked vendors Productboard Toggl · listed by 1 tracked vendor · incident: Elevated API Errors, Sep 14 13:25 UTC Toggl Deepgram · listed by 76 tracked vendors Deepgram PagerDuty · listed by 36 tracked vendors PagerDuty Honeycomb · listed by 33 tracked vendors Honeycomb SendSafely · listed by 19 tracked vendors SendSafely Drata · listed by 17 tracked vendors Drata Backblaze · listed by 14 tracked vendors Backblaze Rapid7 · listed by 8 tracked vendors Rapid7 Mixmax · listed by 7 tracked vendors Mixmax Validity · listed by 5 tracked vendors Validity Jasper AI · listed by 2 tracked vendors Jasper AI Sysdig · listed by 2 tracked vendors Sysdig Deepnote · listed by 1 tracked vendor Deepnote Syskit Point · listed by 1 tracked vendor Syskit Point Twilio · listed by 480 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC SendGrid Segment · listed by 179 tracked vendors · incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia, Sep 14 13:58 UTC Segment Telnyx · listed by 18 tracked vendors · incident: Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions, Sep 14 14:53 UTC Telnyx Contentsquare · listed by 7 tracked vendors · incident: Error Analysis: Encrypted API Response Details Missing, Sep 14 12:57 UTC Contentsquare Descript · listed by 1 tracked vendor · incident: Rooms Recording Outage, Sep 14 13:09 UTC Descript EverTrue · listed by 0 tracked vendors · incident: EverTrue/Exports: Scheduled exports not delivered, Sep 14 14:32 UTC EverTrue Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 385 tracked vendors Zendesk Mailgun · listed by 242 tracked vendors Mailgun Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 171 tracked vendors Vercel WorkOS · listed by 114 tracked vendors WorkOS LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Fastly · listed by 52 tracked vendors Fastly Redis · listed by 49 tracked vendors Redis Hotjar · listed by 47 tracked vendors Hotjar Outreach · listed by 41 tracked vendors Outreach Confluent · listed by 40 tracked vendors Confluent Tableau · listed by 40 tracked vendors Tableau + 11 more+ 177 more

Incidents starting 30 min before to 2 h after

SendGrid subprocessor of Productboard User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +31 min 12 h 45 min
Toggl lists Productboard Elevated API Errors ↗ no impact stated −1 min 4 min
Contentsquare lists Deepgram (2 hops) Error Analysis: Encrypted API Response Details Missing ↗ no impact stated −29 min 1 min
Descript lists Honeycomb (2 hops) Rooms Recording Outage ↗ critical −17 min 35 min
Twilio lists Deepgram, Honeycomb (2 hops) User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +31 min 12 h 45 min
Segment lists Deepgram, Honeycomb (2 hops) User Authentication Identity SNA Failure Increase for Smartfren in Indonesia ↗ minor +31 min 12 h 45 min
EverTrue lists PagerDuty, SendSafely (2 hops) EverTrue/Exports: Scheduled exports not delivered ↗ minor +1 h 6 min 23 h 40 min
Telnyx lists Deepgram (2 hops) Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions ↗ major +1 h 27 min 6 min

Incidents

critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 191 minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 529 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 55 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 51 1,196 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 145 705 3minor Cloudsmith Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. Sep 14 16:13 2 h 16 min 1 2 major Extole Consumer API Performance Sep 14 16:09 10 min 1 3 critical Botpress Unable to access Botpress Desk Sep 14 16:07 — 1 2 minor Retool Retool MCP connection errors Sep 14 16:07 6 h 10 min 49 337 minor Twilio· SendGrid· Segment Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Sep 14 16:00 12 h 47 min 815 1,881 6minor OpenAI Elevated errors affecting Work Mode in ChatGPT Sep 14 15:58 11 h 12 min 794 1,932 9minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 815 1,881 6minor Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 32 minor Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 22 354 minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 760 minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 30 104 1critical Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 669 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 213 no impact stated Hostinger· Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 934 minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 269 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 815 1,881 8minor nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 934 major Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 222 1no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 36 no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 760 minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 7 457 minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 22 354 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 66 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 815 1,881 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21

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