Third Party Index

Upstream incidents

minor· Sinch· · 54 min

Customer Support - Ticketing System

Listed as a subprocessor by 24 tracked vendors · 1,020 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it

Its subprocessors Reporting vendor List it List one of those Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Salesforce · listed by 464 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry Zendesk · listed by 354 tracked vendors Zendesk Atlassian · listed by 283 tracked vendors Atlassian Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB Amplitude · listed by 131 tracked vendors Amplitude Sinch · listed by 24 tracked vendors Sinch Twilio · listed by 426 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat United Arab Emirates, Sep 25 15:27 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat United Arab Emirates, Sep 25 15:27 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to Etisalat United Arab Emirates, Sep 25 15:27 UTC Segment Sentry · listed by 399 tracked vendors Sentry Mailgun · listed by 218 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 28 tracked vendors Zoho Brevo · listed by 15 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Airship · listed by 1 tracked vendor Airship Everbridge · listed by 1 tracked vendor Everbridge Hexnode · listed by 1 tracked vendor Hexnode Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce HubSpot · listed by 378 tracked vendors HubSpot Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 313 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 142 tracked vendors Vercel Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 109 tracked vendors WorkOS Mailchimp · listed by 91 tracked vendors Mailchimp Gong · listed by 87 tracked vendors Gong Pylon · listed by 86 tracked vendors Pylon Databricks · listed by 84 tracked vendors Databricks ElevenLabs · listed by 80 tracked vendors ElevenLabs + 26 more+ 10 more+ 976 more

Incidents starting 30 min before to 2 h after

Datadog subprocessor of Sinch Users are unable to acknowledge, escalate, or resolve On-Call Pages ↗ minor −20 min 27 min
Twilio lists Sinch SMS Delivery Delays from Twilio to Etisalat United Arab Emirates ↗ minor −4 min 7 h 1 min
SendGrid lists Sinch SMS Delivery Delays from Twilio to Etisalat United Arab Emirates ↗ minor −4 min 7 h 1 min
Segment lists Sinch SMS Delivery Delays from Twilio to Etisalat United Arab Emirates ↗ minor −4 min 7 h 1 min

Incidents

minor Scaleway [EDGE] Faulty cache server Sep 25 13:45 3 days 17 309 1minor PagerDuty Issue Identified - Incident Workflows experiencing delays Sep 25 13:39 1 h 17 min 36 213 minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 46 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 18 151 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 855 no impact stated Bandwidth MMS Inbound Incident Sep 25 12:13 — 12 61 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 91 no impact stated Bandwidth Bandwidth Global Portal Sep 25 10:45 — 12 61 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,123 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 841 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 407 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 407 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 87 minor Sprinklr Live Chat Service Disruption Sep 25 07:24 6 min 4 582 no impact stated CodeRabbit Reviews might be impacted Sep 25 07:17 10 min 1 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Sep 25 06:34 6 h 11 min 721 1,617 3minor Brevo Multiple services are impacted Sep 25 06:32 26 min 15 20 no impact stated Stripe Elevated Klarna errors Sep 25 06:23 1 h 19 min 570 1,388 1critical Exact Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL) Sep 25 06:04 1 h 32 min 1 2 minor Cursor Investigating service degradation — Grok Bot Sep 25 05:17 1 h 34 min 8 24 major Red Hat Red Hat Connect Major Outage - Investigating Sep 25 05:01 21 min 8 838 no impact stated Telesign Telesign API Intermittent Availability Sep 25 05:00 9 h 7 407 no impact stated Bandwidth Bandwidth Local Market Impairment - 721 - Las Vegas, NV Sep 25 04:35 6 h 38 min 12 61 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 79 347 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 407 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 721 1,617 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 24 1,020 3critical Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 25 03:17 23 h 11 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 721 1,617 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 191 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 45 463 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 6 737 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 43 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 721 1,617 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9

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