Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 23 h 3 min

SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 1 of its subprocessors · In window: 7 vendors listing it (16 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 691 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 510 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 93 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Meta · listed by 72 tracked vendors Meta Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Drata · listed by 16 tracked vendors · incident: Cron service degraded, Sep 24 18:56 UTC Drata Orb · listed by 15 tracked vendors · incident: Elevated latency, Sep 24 18:47 UTC Orb Netlify · listed by 11 tracked vendors · incident: Error accessing Netlify-hosted sites, Sep 24 19:01 UTC Netlify OpenSesame · listed by 2 tracked vendors · incident: Simon Authoring - unable to save course content, Sep 24 18:28 UTC OpenSesame Apptio · listed by 1 tracked vendor · incident: Exports from Cloudability to TBM are Behind, Sep 24 19:15 UTC Apptio Ciptex · listed by 0 tracked vendors · incident: Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204, Sep 24 17:42 UTC Ciptex IXOPAY · listed by 0 tracked vendors · incident: Script Monitor "Get Started" Page Not Loading, Sep 24 18:57 UTC IXOPAY Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 510 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk OpenAI · listed by 691 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amplitude · listed by 131 tracked vendors · incident: Export Destinations data delivery issue, Sep 24 19:47 UTC Amplitude Baseten · listed by 50 tracked vendors · incident: Intermittent 5xx for a subset of models in 1 US Central cluster, Sep 24 18:35 UTC Baseten Coralogix · listed by 23 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Hugging Face · listed by 1 tracked vendor · incident: Some GPU Jobs and Spaces failing to start, Sep 24 18:00 UTC Hugging Face Lovable · listed by 1 tracked vendor · incident: Some .shop domains purchased through Lovable are unavailable, Sep 24 19:27 UTC Lovable Blacksmith · listed by 0 tracked vendors · incident: GitHub connectivity degraded in us-west, Sep 24 19:16 UTC Blacksmith JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX TrueLearn · listed by 0 tracked vendors · incident: Site Performance Issue, Sep 24 19:29 UTC TrueLearn Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated Error Rates on GPT-6 Astra Pro ↗ no impact stated +1 h 5 min 46 min
Ciptex lists Twilio Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 ↗ minor −13 min 22 min
OpenSesame lists Twilio Simon Authoring - unable to save course content ↗ major +34 min 22 min
Orb lists Twilio Elevated latency ↗ minor +53 min 35 min
Drata lists Twilio Cron service degraded ↗ major +1 h 2 min 21 h 40 min
IXOPAY lists Twilio Script Monitor "Get Started" Page Not Loading ↗ no impact stated +1 h 2 min —
Netlify lists SendGrid, Segment Error accessing Netlify-hosted sites ↗ major +1 h 7 min 23 min
Apptio lists SendGrid Exports from Cloudability to TBM are Behind ↗ minor +1 h 20 min 27 h 3 min
Coralogix lists Stripe, Salesforce (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated −17 min 47 min
JWX lists Stripe, Sentry (2 hops) Elevated webhook delivery latency ↗ minor −11 min 39 min
Hugging Face lists Stripe, Zendesk (2 hops) Some GPU Jobs and Spaces failing to start ↗ minor +5 min 15 h 57 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for Qwen 3.8 Max ↗ minor +39 min 29 min
Baseten lists WorkOS, Mistral (2 hops) Intermittent 5xx for a subset of models in 1 US Central cluster ↗ minor +40 min 1 h 22 min
Blacksmith lists Anthropic, Salesforce (2 hops) GitHub connectivity degraded in us-west ↗ no impact stated +1 h 22 min 33 min
Lovable lists Stripe, Anthropic (2 hops) Some .shop domains purchased through Lovable are unavailable ↗ minor +1 h 32 min 1 h 35 min
TrueLearn lists Stripe, Salesforce (2 hops) Site Performance Issue ↗ minor +1 h 34 min 35 min
Amplitude lists Datadog, MongoDB (2 hops) Export Destinations data delivery issue ↗ minor +1 h 53 min 1 h 34 min

Incidents

major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 854 no impact stated Bandwidth MMS Inbound Incident Sep 25 12:13 — 12 61 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 91 no impact stated Bandwidth Bandwidth Global Portal Sep 25 10:45 — 12 61 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,123 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 841 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 407 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 407 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 87 minor Sprinklr Live Chat Service Disruption Sep 25 07:24 6 min 4 582 no impact stated CodeRabbit Reviews might be impacted Sep 25 07:17 10 min 1 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Sep 25 06:34 6 h 11 min 721 1,617 3minor Brevo Multiple services are impacted Sep 25 06:32 26 min 15 20 no impact stated Stripe Elevated Klarna errors Sep 25 06:23 1 h 19 min 570 1,388 1critical Exact Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL) Sep 25 06:04 1 h 32 min 1 2 minor Cursor Investigating service degradation — Grok Bot Sep 25 05:17 1 h 34 min 8 24 major Red Hat Red Hat Connect Major Outage - Investigating Sep 25 05:01 21 min 8 838 no impact stated Telesign Telesign API Intermittent Availability Sep 25 05:00 9 h 7 407 no impact stated Bandwidth Bandwidth Local Market Impairment - 721 - Las Vegas, NV Sep 25 04:35 6 h 38 min 12 61 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 79 347 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 407 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 721 1,617 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 24 1,019 3critical Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 25 03:17 23 h 11 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 721 1,617 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 191 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 45 464 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 6 737 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 42 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 721 1,617 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9 major SonarSource Investigating missing pull request results Sep 24 20:34 2 h 37 min 3 critical Bandwidth Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI Sep 24 20:25 4 h 7 min 12 61 minor Amplitude Export Destinations data delivery issue Sep 24 19:47 1 h 34 min 131 641 no impact stated Hostinger· Hosting24 .shop DNS Issues Sep 24 19:43 10 h 14 min 1 minor Fireworks Service Degradation for Nemotron 3.5 Lightning Sep 24 19:32 6 min 52 1,213 1

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