Third Party Index

Upstream incidents

no impact stated· OpenAI· · 3 h 33 min

Delayed support responses

Listed as a subprocessor by 704 tracked vendors · 1,705 within 2 hops · In window: 1 of its subprocessors · In window: 16 vendors listing it (18 within 2 hops)

Its subprocessors Reporting vendor List it List one of those WorkOS · listed by 111 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Amazon Web Services · listed by 1,368 tracked vendors Amazon Web Services Google Cloud · listed by 1,207 tracked vendors Google Cloud Microsoft · listed by 675 tracked vendors Microsoft Cloudflare · listed by 528 tracked vendors Cloudflare Salesforce · listed by 470 tracked vendors Salesforce Intercom · listed by 323 tracked vendors Intercom Snowflake · listed by 310 tracked vendors Snowflake Okta · listed by 262 tracked vendors Okta Fivetran · listed by 141 tracked vendors Fivetran Oracle · listed by 87 tracked vendors Oracle Pylon · listed by 86 tracked vendors Pylon Merge API · listed by 60 tracked vendors Merge API Confluent · listed by 39 tracked vendors Confluent OpenAI · listed by 704 tracked vendors OpenAI Twilio · listed by 432 tracked vendors · incident: A2P 10DLC Campaign Statuses Remaining 'In Review', Sep 18 21:34 UTC Twilio SendGrid · listed by 309 tracked vendors · incident: A2P 10DLC Campaign Statuses Remaining 'In Review', Sep 18 21:34 UTC SendGrid Zoom · listed by 166 tracked vendors · incident: Service Degradation Affecting ZoomMate, Sep 18 22:45 UTC Zoom Segment · listed by 162 tracked vendors · incident: A2P 10DLC Campaign Statuses Remaining 'In Review', Sep 18 21:34 UTC Segment Vercel · listed by 143 tracked vendors · incident: Deployment stuck in initializing state, Sep 18 21:36 UTC Vercel Plain · listed by 42 tracked vendors · incident: Plain app is down, Sep 18 22:49 UTC Plain Maxio · listed by 19 tracked vendors · incident: Advanced Billing CSV Exports Delayed, Sep 18 23:02 UTC Maxio Cursor · listed by 8 tracked vendors · incident: Sign-in and dashboard errors for some users, Sep 18 23:02 UTC Cursor Granola · listed by 7 tracked vendors · incident: Third party service experiencing issues, Sep 18 23:02 UTC Granola Composio · listed by 6 tracked vendors · incident: Authentication related issues on dashboard and for you (CLI and MCP), Sep 18 22:58 UTC Composio Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Admin Portal, Sep 18 22:39 UTC Decagon Clarify · listed by 1 tracked vendor · incident: Unable to sign up and log in, Sep 18 22:56 UTC Clarify Factory · listed by 1 tracked vendor · incident: Service Disruption: User Authentication, Sep 18 22:57 UTC Factory Rhythms · listed by 0 tracked vendors · incident: Facing issues with authentication, Sep 18 22:58 UTC Rhythms WorkOS · listed by 111 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS Stripe · listed by 589 tracked vendors Stripe Anthropic · listed by 517 tracked vendors Anthropic Okta · listed by 262 tracked vendors Okta MongoDB · listed by 212 tracked vendors MongoDB Gong · listed by 89 tracked vendors Gong New Relic · listed by 82 tracked vendors New Relic DigitalOcean · listed by 70 tracked vendors DigitalOcean Grafana · listed by 54 tracked vendors Grafana Resend · listed by 54 tracked vendors Resend Fireworks · listed by 52 tracked vendors Fireworks LinkedIn · listed by 52 tracked vendors LinkedIn Looker · listed by 47 tracked vendors Looker Freshworks · listed by 43 tracked vendors Freshworks Vonage · listed by 40 tracked vendors Vonage SmartBear Software · listed by 38 tracked vendors SmartBear Software Groq · listed by 34 tracked vendors Groq Bird · listed by 31 tracked vendors Bird xAI · listed by 31 tracked vendors xAI Cohere · listed by 30 tracked vendors Cohere + 4 more+ 690 more+ 981 more

Incidents starting 30 min before to 2 h after

WorkOS subprocessor of OpenAI Elevated API Errors ↗ major +1 h 13 min 39 min
Twilio lists OpenAI A2P 10DLC Campaign Statuses Remaining 'In Review' ↗ minor −3 min 2 h 32 min
SendGrid lists OpenAI A2P 10DLC Campaign Statuses Remaining 'In Review' ↗ minor −3 min 2 h 32 min
Segment lists OpenAI A2P 10DLC Campaign Statuses Remaining 'In Review' ↗ minor −3 min 2 h 32 min
Vercel lists OpenAI Deployment stuck in initializing state ↗ minor −1 min 55 min
StudyFetch lists OpenAI Slow loading and lists not loading ↗ minor +51 min 40 min
Decagon lists OpenAI Investigating Issue with Admin Portal ↗ major +1 h 2 min 23 min
Zoom lists OpenAI Service Degradation Affecting ZoomMate ↗ no impact stated +1 h 8 min 18 min
Plain lists OpenAI Plain app is down ↗ critical +1 h 13 min 12 min
Clarify lists OpenAI Unable to sign up and log in ↗ major +1 h 19 min 1 h 20 min
Tella lists OpenAI Issues logging in/signing up in Tella ↗ minor +1 h 20 min 24 min
Factory lists OpenAI Service Disruption: User Authentication ↗ critical +1 h 21 min 13 min
Composio lists OpenAI Authentication related issues on dashboard and for you (CLI and MCP) ↗ no impact stated +1 h 22 min 7 min
Rhythms lists OpenAI Facing issues with authentication ↗ critical +1 h 22 min 3 h 24 min
Cursor lists OpenAI Sign-in and dashboard errors for some users ↗ minor +1 h 25 min 11 min
Granola lists OpenAI Third party service experiencing issues ↗ no impact stated +1 h 26 min 11 min
Maxio lists OpenAI Advanced Billing CSV Exports Delayed ↗ minor +1 h 26 min 50 min
Sumo Logic lists Salesforce, Gainsight Software (2 hops) Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) ↗ major +21 min 9 min
dbt Labs lists Microsoft (2 hops) Schema Hydration Panic ↗ major +1 h 55 min 14 h 58 min

Incidents

minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 44 996 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 13 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 94 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 34 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 19 316 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 19 316 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 735 1,659 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 16 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 143 698 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 12 19 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 8 25 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 187 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 405 1,395 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 735 1,659 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 735 1,659 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 735 1,659 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 405 1,395 2minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 16 243 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,207 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 88 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,207 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 4 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 412 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 48 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 735 1,659 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 11 308 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 412 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 412 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 48 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 13 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 704 1,705 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 184 1,057 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 6 9 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 14 29 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 202 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23

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