Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 11 h 44 min

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 1 of its subprocessors · In window: 3 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 805 tracked vendors · incident: Degraded Performance affecting Agents API, Sep 14 23:20 UTC OpenAI Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 585 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 485 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Klaviyo · listed by 7 tracked vendors · incident: Sending delays for event-triggered flows, Sep 14 21:30 UTC Klaviyo Perk · listed by 0 tracked vendors · incident: Train Booking Disruption Notice, Sep 14 21:28 UTC Perk Sazabi · listed by 0 tracked vendors · incident: Dashboard and platform service disruption, Sep 14 22:40 UTC Sazabi Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 585 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB OpenAI · listed by 805 tracked vendors · incident: Degraded Performance affecting Agents API, Sep 14 23:20 UTC OpenAI Xactus · listed by 1 tracked vendor · incident: Undisclosed DebtX - TransUnion Processing Delays, Sep 14 21:55 UTC Xactus Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase Merge API · listed by 63 tracked vendors Merge API + 13 more+ 814 more+ 1,068 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Degraded Performance affecting Agents API ↗ no impact stated +1 h 56 min 18 min
Perk lists Twilio, SendGrid Train Booking Disruption Notice ↗ minor +3 min 9 h 48 min
Klaviyo lists Twilio, SendGrid Sending delays for event-triggered flows ↗ minor +5 min 4 h 21 min
Sazabi lists Twilio Dashboard and platform service disruption ↗ critical +1 h 16 min 1 h 33 min
Xactus lists Datadog, Freshworks (2 hops) Undisclosed DebtX - TransUnion Processing Delays ↗ minor +30 min 4 days

Incidents

no impact stated Hostinger· Hosting24 Emergency Server web1519 Maintenance Sep 15 04:18 30 min 1 minor Fly.io Depot builder failures Sep 15 04:08 1 h 25 min 15 164 minor Twilio· SendGrid· Segment Missing Data in Voice Insights / Console Subaccount Rollup Sep 15 03:51 30 h 58 min 828 1,916 2minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,395 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 32 107 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,133 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 53 1,217 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 828 1,916 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 8 464 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 805 1,967 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 947 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 828 1,916 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 133 1,429 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 110 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 828 1,916 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 326 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 115 1,270 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 36 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 13 68 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 210 1,188 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3 minor Bandwidth Outbound SMS Incident - T-Mobile Sep 14 18:31 29 h 38 min 13 68 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 14 18:19 1 min 17 150 no impact stated Coralogix Data usage metrics having issues Sep 14 18:14 42 min 24 110 no impact stated Wistia Wistia pages are loading slowly Sep 14 18:09 33 min 8 105 minor Salesloft marking start of status time Sep 14 18:00 — 32 196 critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 193 minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 535 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 57 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 53 1,217 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 148 716 3minor Cloudsmith Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. Sep 14 16:13 2 h 16 min 1 2 major Extole Consumer API Performance Sep 14 16:09 10 min 1 3 critical Botpress Unable to access Botpress Desk Sep 14 16:07 — 1 3 minor Retool Retool MCP connection errors Sep 14 16:07 6 h 10 min 49 341 minor Twilio· SendGrid· Segment Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina Sep 14 16:00 12 h 47 min 828 1,916 7minor OpenAI Elevated errors affecting Work Mode in ChatGPT Sep 14 15:58 11 h 12 min 805 1,967 9minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 828 1,916 6

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