Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · —

On Call Engineers are Investigating

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 1 of its subprocessors · In window: 5 vendors listing it (8 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 805 tracked vendors · incident: Elevated errors affecting ChatGPT Work, Sep 10 19:49 UTC OpenAI Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 584 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 485 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Zoom · listed by 186 tracked vendors · incident: Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region., Sep 10 18:22 UTC Zoom Sigma · listed by 29 tracked vendors · incident: Input Table Edits Failing if customer updated warehouse connection, Sep 10 18:24 UTC Sigma BrightHire · listed by 1 tracked vendor · incident: Transcription delays, Sep 10 19:45 UTC BrightHire Macroscope · listed by 0 tracked vendors · incident: [automated] Macroscope API — Degraded Performance, Sep 10 19:15 UTC Macroscope StarRez · listed by 0 tracked vendors · incident: Service Disruption - The Housing Director (US East), Sep 10 18:48 UTC StarRez Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 584 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian OpenAI · listed by 805 tracked vendors · incident: Elevated errors affecting ChatGPT Work, Sep 10 19:49 UTC OpenAI Brevo · listed by 21 tracked vendors · incident: Attacker gained access to client accounts, Sep 10 17:46 UTC Brevo Benevity · listed by 0 tracked vendors · incident: Employees are unable to upload receipts for match requests, Sep 10 18:11 UTC Benevity Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase + 13 more+ 814 more+ 1,068 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated errors affecting ChatGPT Work ↗ minor +1 h 36 min 1 h 40 min
Zoom lists Twilio Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. ↗ no impact stated +8 min 16 min
Sigma lists SendGrid Input Table Edits Failing if customer updated warehouse connection ↗ no impact stated +10 min 27 h 37 min
StarRez lists Twilio Service Disruption - The Housing Director (US East) ↗ critical +35 min 5 h 35 min
Macroscope lists SendGrid [automated] Macroscope API — Degraded Performance ↗ minor +1 h 1 min 5 min
BrightHire lists Twilio Transcription delays ↗ no impact stated +1 h 31 min 1 h 30 min
Brevo lists Anthropic, Zendesk (2 hops) Attacker gained access to client accounts ↗ no impact stated −28 min —
Benevity lists Stripe, Anthropic (2 hops) Employees are unable to upload receipts for match requests ↗ minor −2 min 37 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for one of our Serverless models ↗ no impact stated +13 min 8 min

Incidents

major Temporal Customers in us-central1 and asia-southeast2 may experience a delay in workflow progress Sep 10 20:51 10 h 29 min 46 1,113 1major Kentik Portal Instability Sep 10 20:35 26 h 42 min 2 96 major Speechmatics RT SaaS USA - SSL connection errors Sep 10 20:33 2 h 4 min 13 390 major Telnyx API Gateway errors in dc2-gce Sep 10 20:27 3 min 18 216 minor CircleCI· Vamp Issues loading pipelines for a small number of projects Sep 10 20:25 1 min 8 45 no impact stated OpenAI Delays in customer support responses Sep 10 19:53 1 h 55 min 805 1,967 4minor OpenAI Elevated errors affecting ChatGPT Work Sep 10 19:49 1 h 40 min 805 1,967 4no impact stated BrightHire Transcription delays Sep 10 19:45 1 h 30 min 1 186 minor Highspot Performance issues in AMERICAS2 Data Center Sep 10 19:40 1 h 20 min 7 12 no impact stated Socure RETROACTIVE: [SEV3] - Minimal 5xx errors in Production Sep 10 19:39 1 min 3 15 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States Sep 10 18:59 5 h 27 min 828 1,916 8no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 18:27 8 min 54 1,395 1minor Worldpay INC0647228 - eCommerce (VAP) - Funding Delay Sep 10 18:25 3 h 4 min 10 57 no impact stated Sigma Input Table Edits Failing if customer updated warehouse connection Sep 10 18:24 27 h 37 min 29 326 no impact stated Zoom Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. Sep 10 18:22 16 min 186 1,021 2minor Exact Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL) Sep 10 18:15 14 h 55 min 1 2 no impact stated Twilio· SendGrid· Segment On Call Engineers are Investigating Sep 10 18:14 — 828 1,916 5minor Bandwidth Messaging Delivery Incident- AT&T Sep 10 18:04 21 h 36 min 13 68 major Postman Api Builder flows are affected for US customers Sep 10 18:01 25 min 10 12 minor Middesk Nevada SOS and UCC Searches Unavailable through Monday, September 14 Sep 10 17:56 13 days 6 51 no impact stated Brevo Attacker gained access to client accounts Sep 10 17:46 — 21 28 major Vercel Elevated error rate on Connect and Passport Sep 10 17:42 1 h 33 min 172 811 1minor Akamai Edge Delivery Increased Latency in US East (IAD) Sep 10 17:37 16 h 47 min 46 1,133 no impact stated Imperva [ INC - 1131] Service Degradation Impacting the Imperva Management Portal Sep 10 17:34 4 h 57 min 5 53 minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase in Indonesia Sep 10 17:33 16 h 50 min 828 1,916 6no impact stated Ashby Degraded functionality on bulk candidate import Sep 10 17:30 — 5 119 no impact stated Anaplan Platform Alerts Sep 10 17:22 42 min 3 17 no impact stated Wistia Wistia is down Sep 10 17:07 1 h 58 min 8 105 minor Cursor Investigating service degradation — Review Agents and Cloud Agents Sep 10 17:07 25 min 10 29 no impact stated Hostinger· Hosting24 Emergency Server US-820 Maintenance Sep 10 17:01 23 min 1 no impact stated Zoom Service degradation affecting subset of live online meeting translation in Canada region. Sep 10 16:57 9 min 186 1,021 2minor DevRev Some Computer questions may not return results Sep 10 16:47 26 h 5 min 5 100 minor Rippling Increased latency in APIs, Functions, and App Studio page loads Sep 10 16:30 — 11 24 minor Telnyx Edge Compute StatefulActor deploys and invocations degraded Sep 10 16:26 4 h 49 min 18 216 1major Canonical "lists.ubuntu.com" is Down Sep 10 16:13 31 min 1 1,417 minor Sentry Ingestion is delayed in US Sep 10 16:13 56 min 466 1,590 4major Jamf Jamf Security Cloud - Delay in Data Policy Change Propagation Sep 10 16:05 21 h 51 min 7 8 no impact stated Hasura DDN connector builds are not completing Sep 10 16:03 2 h 6 min 1 major Telnyx Issues affecting call audio quality Sep 10 16:00 9 h 42 min 18 216 1major Anthropic Degraded functionality for Claude Cowork on Windows Sep 10 15:54 4 days 584 1,879 12no impact stated Zoom Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe Sep 10 15:53 12 h 15 min 186 1,021 4minor Signicat Degraded performance - Dokobit Documents Gateway Sep 10 15:47 — 1 minor Invopop Opening documents in the console causes intermittent crashes in the UI Sep 10 15:41 55 min 2 4 major Supabase Unresponsive Projects Sep 10 15:26 27 h 40 min 68 454 1major Sentry Sentry.io elevated number of 500 errors Sep 10 15:25 1 h 1 min 466 1,590 5minor Paramify Intermittent errors on app.paramify.com Sep 10 15:00 3 h 30 min 1 2 minor Iterable EU platform slowness and gateway errors Sep 10 14:53 2 h 22 min 14 605 1minor Flagsmith Delays processing flag changes Sep 10 14:43 1 h 27 min 2 no impact stated UiPath Multiple services impacted in Korea and Japan due to cloud service provider issue Sep 10 14:34 — 2 12 major Canonical "lists.ubuntu.com" is Down Sep 10 14:28 14 min 1 1,417

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