Third Party Index

Upstream incidents

minor· Telnyx· · 21 h 35 min

Elevated MMS Failures for 10DLC 501(c)(3) Campaigns

Listed as a subprocessor by 15 tracked vendors · 194 within 2 hops · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud OpenAI · listed by 701 tracked vendors OpenAI Microsoft · listed by 672 tracked vendors Microsoft Cloudflare · listed by 525 tracked vendors Cloudflare Anthropic · listed by 517 tracked vendors Anthropic Zendesk · listed by 359 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Atlassian · listed by 286 tracked vendors Atlassian Mailgun · listed by 220 tracked vendors Mailgun Zoom · listed by 165 tracked vendors Zoom Segment · listed by 162 tracked vendors Segment Zapier · listed by 117 tracked vendors Zapier Fullstory · listed by 84 tracked vendors Fullstory Telnyx · listed by 15 tracked vendors Telnyx Pylon · listed by 86 tracked vendors Pylon Zoho · listed by 29 tracked vendors Zoho SolarWinds · listed by 25 tracked vendors SolarWinds Brevo · listed by 16 tracked vendors Brevo Iterable · listed by 14 tracked vendors Iterable incident.io · listed by 14 tracked vendors incident.io Sendbird · listed by 4 tracked vendors Sendbird CallHippo · listed by 0 tracked vendors CallHippo CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Clerk Chat · listed by 0 tracked vendors Clerk Chat Neeto · listed by 0 tracked vendors Neeto NimbleRx · listed by 0 tracked vendors NimbleRx Postcall · listed by 0 tracked vendors Postcall Ringostat · listed by 0 tracked vendors Ringostat Pinecone · listed by 27 tracked vendors · incident: [Serverless][AWS][eu-west-1] 5xx on read requests, Sep 22 23:34 UTC Pinecone OpenAI · listed by 701 tracked vendors OpenAI Anthropic · listed by 517 tracked vendors Anthropic Zoom · listed by 165 tracked vendors Zoom Mixpanel · listed by 145 tracked vendors Mixpanel ClickHouse · listed by 127 tracked vendors ClickHouse ElevenLabs · listed by 81 tracked vendors ElevenLabs Linear · listed by 75 tracked vendors Linear Merge API · listed by 60 tracked vendors Merge API Fireworks · listed by 52 tracked vendors Fireworks AssemblyAI · listed by 51 tracked vendors AssemblyAI Baseten · listed by 50 tracked vendors Baseten Hyperdoc (a.k.a. Recall.ai) · listed by 47 tracked vendors Hyperdoc (a.k.a. Rec… LangChain · listed by 47 tracked vendors LangChain Hex · listed by 41 tracked vendors Hex OpenRouter · listed by 40 tracked vendors OpenRouter turbopuffer · listed by 38 tracked vendors turbopuffer Metabase · listed by 35 tracked vendors Metabase Honeycomb · listed by 31 tracked vendors Honeycomb Langfuse · listed by 28 tracked vendors Langfuse + 20 more+ 1 more+ 159 more

Incidents starting 30 min before to 2 h after

Pinecone lists Pylon (2 hops) [Serverless][AWS][eu-west-1] 5xx on read requests ↗ major +1 h 21 min 57 min

Incidents

minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 536 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 42 100 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 131 651 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1 no impact stated Prime Intellect Frontend is Unresponsive Sep 22 18:28 — 1 major OpenSesame Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. Sep 22 18:23 33 min 2 10 no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 732 1,650 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 95 1,012 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 4 18 1critical Gladia Real Time outage Sep 22 17:56 1 min 5 371 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 851 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 28 588 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 5 371 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 851 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 851 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 19 211 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 34 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 19 211 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 93 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 217 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 38 1,051 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 701 1,696 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 19 315 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 54 705 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 12 19 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 3 10 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 5 8 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 99 minor Plain Plain App Degraded Sep 22 14:22 29 min 42 895 2minor Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 13 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 34 minor Formstack· Intellistack Streamline: Sep 22 13:51 41 min 6 21 major Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 6 9 minor Scaleflex HUB Service Degradation Sep 22 13:34 7 min 1 2 minor DevRev Intermittent access issues Sep 22 13:20 3 h 5 88 minor ClickHouse We are investigating an issue with CH servers in Azure germanywestcentral region Sep 22 13:19 5 h 6 min 127 1,249 3minor Akamai ongoing Origin Server Connectivity Issues with Elevated Errors in APAC Region Sep 22 13:19 ongoing 43 1,015 1no impact stated Prime Intellect New Sandbox Creation Degraded Sep 22 13:04 — 1 minor Cursor Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 Sep 22 13:02 43 min 8 25 critical Exact Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL) Sep 22 12:46 2 days 1 2 minor Socure [Sev3] Delayed Case Updates in the Case Management UI Sep 22 12:26 1 h 43 min 3 15 no impact stated Bandwidth Bandwidth Local Market Impairment - 256 - Clarksburg, WV Sep 22 12:12 21 h 52 min 12 62 minor Delinea Secret Server: Login and Access issues Sep 22 12:11 55 min 1

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