Third Party Index

Upstream incidents

minor· Datadog· · 46 min

Delayed Monitors Notifications

Listed as a subprocessor by 377 tracked vendors · 1,477 within 2 hops · In window: 1 of its subprocessors · In window: 4 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 426 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Twilio Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Zendesk · listed by 354 tracked vendors Zendesk Snowflake · listed by 309 tracked vendors Snowflake Mailgun · listed by 218 tracked vendors Mailgun Hyperdoc (a.k.a. Recall.ai) · listed by 47 tracked vendors Hyperdoc (a.k.a. Rec… Vonage · listed by 40 tracked vendors Vonage Datadog · listed by 377 tracked vendors Datadog Twilio · listed by 426 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Segment Vimeo · listed by 7 tracked vendors · incident: Vimeo Record is degraded, Sep 21 09:55 UTC Vimeo Salesforce · listed by 464 tracked vendors Salesforce Zendesk · listed by 354 tracked vendors Zendesk Okta · listed by 259 tracked vendors Okta Mailgun · listed by 218 tracked vendors Mailgun Vercel · listed by 142 tracked vendors Vercel Amplitude · listed by 131 tracked vendors Amplitude Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 109 tracked vendors WorkOS Vanta · listed by 86 tracked vendors Vanta Linear · listed by 74 tracked vendors Linear Brevo · listed by 15 tracked vendors · incident: Issue with Phone and Conversations, Sep 21 09:44 UTC Brevo Permutive · listed by 1 tracked vendor · incident: Delayed data in Insights, Live Audience Stats and Plans, Sep 21 09:59 UTC Permutive Transifex · listed by 1 tracked vendor · incident: Degraded Performance on Transifex Website, Sep 21 10:48 UTC Transifex Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud Grantmaking™ - #000693959, Sep 21 09:20 UTC Blackbaud Staffbase · listed by 0 tracked vendors · incident: [European System] [App/Intranet/Email] - Degraded performance, Sep 21 09:30 UTC Staffbase Tella · listed by 0 tracked vendors · incident: Video rendering not working, Sep 21 10:29 UTC Tella OpenAI · listed by 691 tracked vendors OpenAI Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Sentry · listed by 399 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Intercom · listed by 313 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran + 363 more+ 1,080 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
SendGrid lists Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
Segment lists Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
Vimeo lists Datadog Vimeo Record is degraded ↗ minor +11 min 1 h 53 min
Blackbaud lists Twilio, Xactus (2 hops) Active Issue Alert – Blackbaud Grantmaking™ - #000693959 ↗ minor −24 min 30 h 18 min
Staffbase lists Zendesk, Gainsight Software (2 hops) [European System] [App/Intranet/Email] - Degraded performance ↗ major −14 min 22 h 44 min
Brevo lists Zendesk, Vonage (2 hops) Issue with Phone and Conversations ↗ minor 0 min 2 h 28 min
Permutive lists Okta (2 hops) Delayed data in Insights, Live Audience Stats and Plans ↗ major +15 min 33 h 58 min
Tella lists Segment, Vercel (2 hops) Video rendering not working ↗ critical +45 min 7 min
Transifex lists Salesforce, Twilio (2 hops) Degraded Performance on Transifex Website ↗ minor +1 h 5 min 4 h 9 min
LiveRamp lists Matillion (2 hops) Incident Resolved for Public API - Distribution API via Grafana ↗ major +1 h 52 min 8 min

Incidents

minor Worldpay INC0658940 - Integrated Payments - Express - Transaction processing Sep 21 16:53 37 min 10 48 minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 34 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:39 2 min 12 89 major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 269 minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 41 no impact stated Hostinger· Hosting24 Emergency Server BR-2038 Maintenance Sep 21 16:16 20 min 1 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:04 3 min 12 89 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 38 1,036 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 3 4 minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 99 minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 162 841 1major Canonical "Livepatch API" is Down Sep 21 15:32 15 min 1 1,176 minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 116 643 2major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 5 25 no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 15 48 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 11 29 minor Skio Errors loading customer data in the dashboard Sep 21 15:05 2 h 27 min 1 minor Asana Automations not running for EU users Sep 21 14:59 1 h 10 min 26 216 minor Pitney Bowes Expedited Delivery Services - Incident - Initial Notification Sep 21 14:47 1 h 18 min 1 2 no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 721 1,617 17minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 major Degreed Site Slowness - US Region Sep 21 14:36 4 min 1 3 no impact stated Rocketlane Issue Resolved Sep 21 14:31 1 min 8 37 critical Tideways Downtime due to database outage Sep 21 14:20 12 min 1 5 no impact stated Bandwidth Toll Free Porting Incident Sep 21 14:15 3 h 41 min 12 61 minor Lovable Some users are seeing web search fail when the agent uses it Sep 21 14:10 1 h 21 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 721 1,617 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 13 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 50 1,048 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 4 major Uberall Store Locator Outage Sep 21 12:44 13 min 1 major Canonical Component "keyserver.ubuntu.com:11371" and a few other components are Down Sep 21 12:09 1 h 28 min 1 1,176 no impact stated Socure RETROACTIVE: [Sev3] RiskOS Webhook Replay Sep 21 11:57 1 min 3 15 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 89 1major Surfe Application and Extension is down Sep 21 11:29 2 min 2 16 no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 7 407 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 1 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 5 366 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 7 8 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 721 1,617 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 377 1,477 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 15 20 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 7 407 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 64 644 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 7 407 major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1

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