Third Party Index

Upstream incidents

minor· Datadog· · 46 min

Delayed Monitors Notifications

Listed as a subprocessor by 398 tracked vendors · 1,590 within 2 hops · In window: 1 of its subprocessors · In window: 4 vendors listing it (11 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 455 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Twilio Amazon Web Services · listed by 1,452 tracked vendors Amazon Web Services Google Cloud · listed by 1,300 tracked vendors Google Cloud OpenAI · listed by 744 tracked vendors OpenAI Microsoft · listed by 708 tracked vendors Microsoft Anthropic · listed by 545 tracked vendors Anthropic Salesforce · listed by 482 tracked vendors Salesforce Zendesk · listed by 375 tracked vendors Zendesk Snowflake · listed by 316 tracked vendors Snowflake Mailgun · listed by 233 tracked vendors Mailgun Hyperdoc (a.k.a. Recall.ai) · listed by 49 tracked vendors Hyperdoc (a.k.a. Rec… Vonage · listed by 40 tracked vendors Vonage Datadog · listed by 398 tracked vendors Datadog Twilio · listed by 455 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Twilio SendGrid · listed by 326 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC SendGrid Segment · listed by 171 tracked vendors · incident: Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers, Sep 21 09:51 UTC Segment Vimeo · listed by 8 tracked vendors · incident: Vimeo Record is degraded, Sep 21 09:55 UTC Vimeo Salesforce · listed by 482 tracked vendors Salesforce Zendesk · listed by 375 tracked vendors Zendesk Okta · listed by 270 tracked vendors Okta Mailgun · listed by 233 tracked vendors Mailgun Vercel · listed by 155 tracked vendors Vercel Amplitude · listed by 135 tracked vendors Amplitude Zapier · listed by 124 tracked vendors Zapier WorkOS · listed by 112 tracked vendors WorkOS Vanta · listed by 99 tracked vendors Vanta Linear · listed by 82 tracked vendors Linear Brevo · listed by 17 tracked vendors · incident: Issue with Phone and Conversations, Sep 21 09:44 UTC Brevo Permutive · listed by 1 tracked vendor · incident: Delayed data in Insights, Live Audience Stats and Plans, Sep 21 09:59 UTC Permutive Signicat · listed by 1 tracked vendor · incident: SMS sending to Europe degraded performance - id.signicat.com, Sep 21 10:49 UTC Signicat Transifex · listed by 1 tracked vendor · incident: Degraded Performance on Transifex Website, Sep 21 10:48 UTC Transifex Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud Grantmaking™ - #000693959, Sep 21 09:20 UTC Blackbaud Staffbase · listed by 0 tracked vendors · incident: [European System] [App/Intranet/Email] - Degraded performance, Sep 21 09:30 UTC Staffbase Tella · listed by 0 tracked vendors · incident: Video rendering not working, Sep 21 10:29 UTC Tella OpenAI · listed by 744 tracked vendors OpenAI Stripe · listed by 656 tracked vendors Stripe Cloudflare · listed by 559 tracked vendors Cloudflare Anthropic · listed by 545 tracked vendors Anthropic Slack · listed by 483 tracked vendors Slack Sentry · listed by 431 tracked vendors Sentry HubSpot · listed by 425 tracked vendors HubSpot Intercom · listed by 342 tracked vendors Intercom Atlassian · listed by 292 tracked vendors Atlassian MongoDB · listed by 222 tracked vendors MongoDB GitHub · listed by 194 tracked vendors GitHub Zoom · listed by 174 tracked vendors Zoom Mixpanel · listed by 158 tracked vendors Mixpanel + 384 more+ 1,172 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
SendGrid lists Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
Segment lists Datadog Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers ↗ minor +7 min 17 h 45 min
Vimeo lists Datadog Vimeo Record is degraded ↗ minor +11 min 1 h 53 min
Blackbaud lists Twilio, Xactus (2 hops) Active Issue Alert – Blackbaud Grantmaking™ - #000693959 ↗ minor −24 min 30 h 18 min
Staffbase lists Zendesk, Gainsight Software (2 hops) [European System] [App/Intranet/Email] - Degraded performance ↗ major −14 min 22 h 44 min
Brevo lists Zendesk, Vonage (2 hops) Issue with Phone and Conversations ↗ minor 0 min 2 h 28 min
Permutive lists Okta (2 hops) Delayed data in Insights, Live Audience Stats and Plans ↗ major +15 min 33 h 58 min
Tella lists Segment, Vercel (2 hops) Video rendering not working ↗ critical +45 min 7 min
Transifex lists Salesforce, Twilio (2 hops) Degraded Performance on Transifex Website ↗ minor +1 h 5 min 4 h 9 min
Signicat lists Mailgun (2 hops) SMS sending to Europe degraded performance - id.signicat.com ↗ minor +1 h 6 min 20 h 49 min
LiveRamp lists Matillion (2 hops) Incident Resolved for Public API - Distribution API via Grafana ↗ major +1 h 52 min 8 min

Incidents

no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 7 434 minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 21 10:49 20 h 49 min 1 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 4 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 6 388 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 8 11 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 774 1,772 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 398 1,590 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 17 22 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 7 434 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 66 678 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 7 434 major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 minor Exact Digipoort - Time-out message while opening Digipoort (SaaS) (NL) Sep 21 08:19 29 h 33 min 1 2 no impact stated TypeSafe AI Console is unavailable. Sep 21 08:16 8 days 6 193 minor Exact Exact Online - Bank statements not imported via ING 1.0 bank link (NL) Sep 21 07:12 29 h 35 min 1 2 no impact stated Exact Exact Online Jaarrekening - Error message when opening 'Werkprogramma' (NL) Sep 21 07:10 5 h 28 min 1 2 minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered Sep 21 07:06 7 h 12 min 1 2 major Lyyti Partial outage with Single Sign-On login Sep 21 06:51 1 h 23 min 1 minor Cursor Investigating service degradation Sep 21 06:39 21 min 8 25 no impact stated Hostinger· Hosting24 Degraded CDN service Sep 21 06:14 57 min 1 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 774 1,772 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5 major Aiven Aiven Console is down Sep 21 04:57 3 h 27 min 22 841 minor Sinch Delivery Issue Brazil - Claro Sep 21 01:32 38 min 26 1,102 critical Webflow [RESOLVED] Reports of form submission notification emails not being delivered for some customers Sep 21 00:45 40 h 19 min 15 26 major Canonical "Livepatch API" is Down Sep 21 00:33 9 min 1 1,300 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:43 6 min 14 137 major Automattic "Pocket Casts Web Player (Pocket Casts)" is Down Sep 20 22:37 1 min 14 137 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 774 1,772 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 194 1,113 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:48 1 min 1 2 no impact stated SuprSend Object/Users/Preferences API is back up Sep 20 19:44 2 min 1 2 major Depot Some CI jobs failing to start Sep 20 18:09 5 min 1 15 no impact stated Verda Serverless container upload issue Sep 20 18:05 — 3 52 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 774 1,772 1minor Worldpay INC0657165 - We are aware of potential issues with a Third Party Sep 20 17:29 2 h 56 min 10 51 critical Pitney Bowes USPS Service Disruption Observed for CreateShipment & RateShipment Sep 20 17:01 4 h 35 min 1 2 major EasyPost Elevated errors with USPS Services Sep 20 16:55 5 h 23 min 3 4 major Babel Street No New Results in Deep Search Sep 20 16:43 2 h 40 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1680 Maintenance Sep 20 15:41 16 min 1 minor Brevo Issue with the Transactional Platform Frontend Sep 20 15:02 13 min 17 22 major Kaseya Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted Sep 20 13:33 23 h 19 min 2 3 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 20 11:33 1 h 53 min 8 27 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events Sep 20 11:30 2 h 22 min 5 93 major Optimizely CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack) Sep 20 11:24 1 h 43 min 5 14

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