Third Party Index

Upstream incidents

minor· Zoom· · 48 min

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

Listed as a subprocessor by 182 tracked vendors · 1,007 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic MongoDB · listed by 230 tracked vendors MongoDB ElevenLabs · listed by 103 tracked vendors ElevenLabs Oracle · listed by 89 tracked vendors Oracle Perplexity AI · listed by 25 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 182 tracked vendors Zoom Zapier · listed by 129 tracked vendors · incident: Agent runs (agents.zapier.com) intermittently experiencing 429 errors, Sep 21 15:30 UTC Zapier Stripe · listed by 713 tracked vendors Stripe LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Wasabi · listed by 14 tracked vendors Wasabi Twilio · listed by 480 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC Segment Fathom · listed by 20 tracked vendors · incident: Some calls slow to start and process, Sep 21 15:26 UTC Fathom CircleCI · listed by 9 tracked vendors · incident: Delays starting Linux Machine jobs, Sep 21 16:22 UTC CircleCI Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 21 15:56 UTC Klaviyo Ashby · listed by 5 tracked vendors · incident: Ashby is unavailable in South East Asia, Sep 21 15:49 UTC Ashby Greenhouse · listed by 5 tracked vendors · incident: MyGreenhouse: Job Search unavailable, Sep 21 16:37 UTC Greenhouse HighLevel · listed by 1 tracked vendor · incident: Utm parameters for hidden fields are not populating, Sep 21 15:48 UTC HighLevel Blackboard · listed by 0 tracked vendors · incident: Status Update – Blackboard Attendance, Sep 21 15:42 UTC Blackboard NanoNets · listed by 0 tracked vendors · incident: Delayed file processing for models in app.nanonets.com, Sep 21 15:21 UTC NanoNets Vamp · listed by 0 tracked vendors · incident: Delays starting Linux Machine jobs, Sep 21 16:22 UTC Vamp Anthropic · listed by 575 tracked vendors Anthropic HubSpot · listed by 459 tracked vendors HubSpot Mailgun · listed by 242 tracked vendors Mailgun posthog · listed by 237 tracked vendors posthog MongoDB · listed by 230 tracked vendors MongoDB Vercel · listed by 171 tracked vendors Vercel Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch + 8 more+ 168 more+ 805 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Zoom Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 40 min —
Zapier lists Zoom Agent runs (agents.zapier.com) intermittently experiencing 429 errors ↗ minor −15 min 3 h 57 min
NanoNets lists Zapier, Airtable (2 hops) Delayed file processing for models in app.nanonets.com ↗ major −24 min 1 h 34 min
Fathom lists Stripe (2 hops) Some calls slow to start and process ↗ no impact stated −18 min 6 h 55 min
Blackboard lists Zapier, Honeycomb (2 hops) Status Update – Blackboard Attendance ↗ no impact stated −3 min 11 h 56 min
HighLevel lists Stripe, Zapier (2 hops) Utm parameters for hidden fields are not populating ↗ minor +3 min 8 h 7 min
Ashby lists Dropbox (2 hops) Ashby is unavailable in South East Asia ↗ minor +4 min 3 h 3 min
Klaviyo lists Dropbox (2 hops) Flow sending delays ↗ minor +11 min 2 h 2 min
CircleCI lists Stripe (2 hops) Delays starting Linux Machine jobs ↗ minor +38 min 47 min
Vamp lists Stripe (2 hops) Delays starting Linux Machine jobs ↗ minor +38 min 47 min
Greenhouse lists Dropbox (2 hops) MyGreenhouse: Job Search unavailable ↗ major +52 min 38 min
SendGrid lists Honeycomb (2 hops) Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 40 min —
Segment lists Honeycomb (2 hops) Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 40 min —

Incidents

minor RudderStack Increased latency in US data processing pipeline Sep 21 23:23 34 min 14 80 critical Bandwidth Bandwidth Local Market Impairment - 220 - Pleasantville, NJ Sep 21 23:17 2 h 41 min 12 66 critical Bandwidth Bandwidth Local Market Impairment - 951 - Rocky Mount, NC Sep 21 23:15 2 h 37 min 12 66 minor Sinch Delivery Issue France - Orange Sep 21 22:48 1 h 1 min 28 1,163 3major Telesign Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95) Sep 21 22:46 12 min 7 457 minor Buildkite Increased latency and error rates Sep 21 22:35 1 h 10 min 3 5 major Smartsheet Investigating blank page or error on Smartsheet Login Sep 21 22:21 5 h 21 min 11 13 no impact stated ShareFile Some ShareFile customers may be experiencing issues with their ShareFile account Sep 21 21:45 4 h 59 min 4 14 critical OpenSesame Marketplace is down Sep 21 21:34 55 min 2 10 minor Telesign Operator Service Alert - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - 09/21/26 Sep 21 21:02 9 h 34 min 7 457 critical Pendo Guide targeting impacted in US Environment Sep 21 20:54 34 min 145 705 1minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 21 20:48 1 h 25 min 30 199 critical Bandwidth Bandwidth Local Market Impairment - 468 - Memphis, TN Sep 21 20:14 18 h 11 min 12 66 critical Bandwidth Bandwidth Local Market Impairment - 932 Bluefield, WV Sep 21 20:01 2 h 21 min 12 66 minor bunny.net CDN Synchronization Delays Sep 21 19:34 3 h 19 min 7 10 minor FingerprintPro Degraded search API Sep 21 19:33 3 h 43 min 2 3 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 19:22 5 min 12 97 major Read AI Read AI is experiencing an issue with Ask Read. Sep 21 19:10 2 h 4 min 1 minor ESET ESET PROTECT | Slowdown in log processing Sep 21 18:55 2 days 1 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 328 - Dayton, OH Sep 21 18:54 25 h 40 min 12 66 major Simplecast Episode Audio File upload delay Sep 21 18:49 1 min 1 2 major Baseten Elevated inference 500s for a subset of models deployed in GCP central1 Sep 21 18:34 6 min 51 1,196 1major Knock Labs Knock dashboard login magic links are unavailable Sep 21 18:22 1 h 2 min 19 351 minor Zoom Service Degradation Affecting Apple Login for Zoom Sign-in. Sep 21 18:17 23 h 40 min 182 1,007 no impact stated Grafana Mimir write request errors Sep 21 18:00 — 56 760 minor Greenhouse Degraded Performance in Job Board Updates Sep 21 17:55 18 h 7 min 5 7 major Brex Unexpected invalidation of some Developer API Tokens Sep 21 17:54 1 min 1 9 major SugarCRM Sugar Cloud Premium DE 02 is down Sep 21 17:27 41 min 1 minor Notion· Notion Sign in with Apple Intermittently Failing Sep 21 17:25 39 min 37 161 no impact stated Twilio· SendGrid· Segment Verify Voice Traffic Failures to Japan Sep 21 17:25 — 815 1,881 8no impact stated Moveworks Moveworks Academy Access Issue Sep 21 17:22 19 h 32 min 2 226 minor Canonical "wiki.ubuntu.com" is in Trouble Sep 21 17:09 10 h 15 min 1 1,391 minor Worldpay INC0658940 - Integrated Payments - Express - Transaction processing Sep 21 16:53 37 min 10 55 minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 35 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:39 2 min 12 97 major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 320 minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 no impact stated Hostinger· Hosting24 Emergency Server BR-2038 Maintenance Sep 21 16:16 20 min 1 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:04 3 min 12 97 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,178 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 117 minor HighLevel Utm parameters for hidden fields are not populating Sep 21 15:48 8 h 7 min 1 minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 182 1,007 1major Canonical "Livepatch API" is Down Sep 21 15:32 15 min 1 1,391 minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 129 730 3major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 6 28 no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 20 56 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32

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