Third Party Index

Upstream incidents

no impact stated· Stripe· · 1 h 39 min

Visa authorization errors

Listed as a subprocessor by 708 tracked vendors · 1,626 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala, Sep 30 03:29 UTC Twilio Amazon Web Services · listed by 1,520 tracked vendors Amazon Web Services Google Cloud · listed by 1,384 tracked vendors Google Cloud Microsoft · listed by 737 tracked vendors Microsoft Salesforce · listed by 500 tracked vendors Salesforce Snowflake · listed by 319 tracked vendors Snowflake Zoom · listed by 182 tracked vendors Zoom Docusign · listed by 90 tracked vendors Docusign Databricks · listed by 88 tracked vendors Databricks Marketo · listed by 48 tracked vendors Marketo Front · listed by 40 tracked vendors Front hCaptcha · listed by 10 tracked vendors hCaptcha LexisNexis · listed by 6 tracked vendors LexisNexis TaxJar · listed by 5 tracked vendors TaxJar Stripe · listed by 708 tracked vendors Stripe Anthropic · listed by 574 tracked vendors Anthropic HubSpot · listed by 457 tracked vendors HubSpot Mailgun · listed by 242 tracked vendors Mailgun MongoDB · listed by 230 tracked vendors MongoDB Zoom · listed by 182 tracked vendors Zoom Vercel · listed by 169 tracked vendors Vercel Elasticsearch · listed by 128 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS ElevenLabs · listed by 102 tracked vendors ElevenLabs Linear · listed by 90 tracked vendors Linear DigitalOcean · listed by 87 tracked vendors DigitalOcean Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram Workato · listed by 66 tracked vendors Workato OpenAI · listed by 792 tracked vendors · incident: Elevated errors in ChatGPT Space Pages, Sep 30 02:20 UTC OpenAI Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala, Sep 30 03:29 UTC Twilio SendGrid · listed by 343 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala, Sep 30 03:29 UTC SendGrid Segment · listed by 178 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala, Sep 30 03:29 UTC Segment Culture Amp · listed by 0 tracked vendors · incident: Delays in Retention Insights reporting data updating, Sep 30 03:48 UTC Culture Amp Microsoft · listed by 737 tracked vendors Microsoft Cloudflare · listed by 596 tracked vendors Cloudflare Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 457 tracked vendors Sentry Datadog · listed by 413 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 361 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta GitHub · listed by 207 tracked vendors GitHub Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude Zapier · listed by 129 tracked vendors Zapier + 4 more+ 694 more+ 898 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Stripe SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala ↗ minor +1 h 29 min 2 h 38 min
OpenAI lists WorkOS (2 hops) Elevated errors in ChatGPT Space Pages ↗ minor +20 min 45 h 24 min
SendGrid lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala ↗ minor +1 h 29 min 2 h 38 min
Segment lists Anthropic, Elasticsearch (2 hops) SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala ↗ minor +1 h 29 min 2 h 38 min
Culture Amp lists Anthropic, MongoDB (2 hops) Delays in Retention Insights reporting data updating ↗ minor +1 h 47 min 20 h 1 min

Incidents

minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 792 1,922 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 30 05:26 6 h 31 min 12 66 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 813 1,871 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 792 1,922 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 44 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 708 1,626 major Bandwidth Outbound MMS Messaging Incident - AT&T Sep 30 01:54 37 min 12 66 no impact stated Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 30 01:14 12 h 38 min 12 66 major MiniMax Elevated errors on Large Language Models (LLM) Sep 30 01:04 6 min 6 37 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 813 1,871 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 28 1,159 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 34 critical RudderStack Data Ingestion Issue in the EU region Sep 29 21:57 1 h 1 min 14 80 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 199 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 30 104 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 35 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 46 1,112 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 22 876 1major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 32 195 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 4 147 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 9 28 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 54 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 35 major Fly.io GRU Networking Issues Sep 29 19:30 — 15 160 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 23 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 96 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 102 1,485 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 27 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 35 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 21 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 6 49 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 5 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 792 1,922 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 792 1,922 5major Close Application impairment Sep 29 17:48 26 min 5 120 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 6 49 major Automattic "Beeper" is Down Sep 29 16:56 1 min 17 147 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 45 1,013 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 54 minor Supabase ongoing Intermittent latency in Eastern US Sep 29 16:26 ongoing 67 447 1minor Qualys US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887) Sep 29 15:46 3 days 6 21

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