Third Party Index

Upstream incidents

minor· Conga· · 1 h 38 min

Investigating Issue Impacting Sign Professional

Listed as a subprocessor by 9 tracked vendors · 483 within 2 hops · In window: 0 vendors listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud Microsoft · listed by 672 tracked vendors Microsoft Salesforce · listed by 469 tracked vendors Salesforce Twilio · listed by 431 tracked vendors Twilio Pusher · listed by 47 tracked vendors Pusher Box · listed by 40 tracked vendors Box Docebo · listed by 8 tracked vendors Docebo Formstack · listed by 6 tracked vendors Formstack ConvertAPI · listed by 5 tracked vendors ConvertAPI OneSpan · listed by 2 tracked vendors OneSpan PROS · listed by 1 tracked vendor PROS Conga · listed by 9 tracked vendors Conga Salesforce · listed by 469 tracked vendors Salesforce Tableau · listed by 38 tracked vendors Tableau Digicert · listed by 2 tracked vendors Digicert Bluebeam · listed by 0 tracked vendors Bluebeam Chartbeat · listed by 0 tracked vendors Chartbeat Edmentum · listed by 0 tracked vendors Edmentum EverTrue · listed by 0 tracked vendors EverTrue Nextiva · listed by 0 tracked vendors Nextiva UltraDNS · listed by 0 tracked vendors UltraDNS OpenAI · listed by 701 tracked vendors · incident: We are seeing elevated error rates across API models, Sep 17 21:29 UTC OpenAI Vanta · listed by 87 tracked vendors · incident: Vendor assessment product test failures, Sep 17 19:37 UTC Vanta InCountry · listed by 0 tracked vendors · incident: Proxy UZ-MT-01, Sep 17 20:04 UTC InCountry Parabola · listed by 0 tracked vendors · incident: Prowork chat failing intermittently, Sep 17 21:19 UTC Parabola Podium · listed by 0 tracked vendors · incident: Issues with call parks and calls not ringing, Sep 17 20:52 UTC Podium Stripe · listed by 586 tracked vendors Stripe Cloudflare · listed by 525 tracked vendors Cloudflare Datadog · listed by 380 tracked vendors Datadog Atlassian · listed by 286 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta Mailgun · listed by 220 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB Vercel · listed by 143 tracked vendors Vercel ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Zapier · listed by 117 tracked vendors Zapier WorkOS · listed by 111 tracked vendors WorkOS Databricks · listed by 84 tracked vendors Databricks Fullstory · listed by 84 tracked vendors Fullstory New Relic · listed by 82 tracked vendors New Relic + 454 more

Incidents starting 30 min before to 2 h after

Vanta lists Salesforce, Tableau (2 hops) Vendor assessment product test failures ↗ minor −15 min 9 h 23 min
InCountry lists Salesforce (2 hops) Proxy UZ-MT-01 ↗ minor +11 min 3 min
Podium lists Salesforce (2 hops) Issues with call parks and calls not ringing ↗ no impact stated +59 min —
Parabola lists Salesforce (2 hops) Prowork chat failing intermittently ↗ minor +1 h 27 min 14 min
OpenAI lists Salesforce (2 hops) We are seeing elevated error rates across API models ↗ minor +1 h 36 min 21 min

Incidents

minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 34 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 19 315 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 19 315 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 732 1,650 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 16 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 143 697 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 12 19 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 8 25 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 187 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 405 1,391 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 732 1,650 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 732 1,650 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 732 1,650 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 405 1,391 2minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 15 240 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,201 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 88 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,201 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 4 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 410 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 48 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 732 1,650 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 11 306 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 410 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 410 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 48 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 13 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 701 1,696 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 184 1,054 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 6 9 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 14 29 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 202 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 95 1,012 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 131 651 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 483

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