Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 1 min

SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile

Listed as a subprocessor by 700 tracked vendors · 1,567 within 2 hops · In window: 2 of its subprocessors · In window: 7 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Datadog · listed by 373 tracked vendors · incident: Delayed Events, Sep 30 18:02 UTC Datadog Deepgram · listed by 65 tracked vendors · incident: Elevated API errors, Sep 30 19:29 UTC Deepgram Amazon Web Services · listed by 1,308 tracked vendors Amazon Web Services Google Cloud · listed by 1,134 tracked vendors Google Cloud OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Anthropic · listed by 494 tracked vendors Anthropic Slack · listed by 432 tracked vendors Slack Snowflake · listed by 304 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Postmark · listed by 92 tracked vendors Postmark ElevenLabs · listed by 76 tracked vendors ElevenLabs Twilio · listed by 415 tracked vendors Twilio SendGrid · listed by 289 tracked vendors SendGrid Segment · listed by 158 tracked vendors Segment Datadog · listed by 373 tracked vendors · incident: Delayed Events, Sep 30 18:02 UTC Datadog MongoDB · listed by 204 tracked vendors · incident: Delays in Atlas cluster management operations, Sep 30 18:51 UTC MongoDB Workato · listed by 63 tracked vendors · incident: Errors in Databricks connector for Azure-hosted accounts, Sep 30 19:10 UTC Workato Kentik · listed by 1 tracked vendor · incident: Tagging Degraded, Sep 30 19:26 UTC Kentik JFrog · listed by 0 tracked vendors · incident: Potential slowdown on Maven remotes in AWS Europe Central, Sep 30 19:07 UTC JFrog Krisp · listed by 0 tracked vendors · incident: Call level API returned nothing, Sep 30 19:10 UTC Krisp Prefect · listed by 0 tracked vendors · incident: Elevated connection errors, Sep 30 19:32 UTC Prefect Stripe · listed by 556 tracked vendors Stripe Anthropic · listed by 494 tracked vendors Anthropic Salesforce · listed by 453 tracked vendors Salesforce Sentry · listed by 388 tracked vendors Sentry HubSpot · listed by 370 tracked vendors HubSpot Zendesk · listed by 347 tracked vendors Zendesk Intercom · listed by 304 tracked vendors Intercom Deepgram · listed by 65 tracked vendors · incident: Elevated API errors, Sep 30 19:29 UTC Deepgram Box · listed by 40 tracked vendors · incident: [Medium] Issue with multiple reports, Sep 30 18:08 UTC Box Formassembly · listed by 1 tracked vendor · incident: Submission and Connector Errors for a Subset of Accounts, Sep 30 17:49 UTC Formassembly WatchGuard Technologies · listed by 0 tracked vendors · incident: 2026-09-30 - AMER - Device Summary and Dashboard errors, Sep 30 17:52 UTC WatchGuard Technolog… OpenAI · listed by 671 tracked vendors OpenAI Microsoft · listed by 639 tracked vendors Microsoft Cloudflare · listed by 496 tracked vendors Cloudflare Slack · listed by 432 tracked vendors Slack Mailgun · listed by 213 tracked vendors Mailgun posthog · listed by 188 tracked vendors posthog Fivetran · listed by 139 tracked vendors Fivetran Mixpanel · listed by 138 tracked vendors Mixpanel Pendo · listed by 130 tracked vendors Pendo Amplitude · listed by 128 tracked vendors Amplitude ClickHouse · listed by 122 tracked vendors ClickHouse Elasticsearch · listed by 115 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 81 tracked vendors Fullstory Linear · listed by 70 tracked vendors Linear + 12 more+ 686 more+ 847 more

Incidents starting 30 min before to 2 h after

Datadog subprocessor of Twilio, SendGrid, Segment Delayed Events ↗ minor −6 min 48 min
Deepgram subprocessor of Twilio, SendGrid, Segment Elevated API errors ↗ minor +1 h 21 min 9 min
MongoDB lists Twilio Delays in Atlas cluster management operations ↗ no impact stated +43 min 2 h 10 min
JFrog lists SendGrid Potential slowdown on Maven remotes in AWS Europe Central ↗ minor +59 min 2 h 31 min
Krisp lists SendGrid Call level API returned nothing ↗ minor +1 h 1 min 42 min
Workato lists Twilio Errors in Databricks connector for Azure-hosted accounts ↗ minor +1 h 2 min 2 h 29 min
Kentik lists SendGrid Tagging Degraded ↗ major +1 h 18 min 5 h 53 min
Prefect lists SendGrid Elevated connection errors ↗ minor +1 h 24 min 1 h 20 min
Formassembly lists Anthropic (2 hops) Submission and Connector Errors for a Subset of Accounts ↗ no impact stated −19 min 29 min
WatchGuard Technologies lists Salesforce, Sentry (2 hops) 2026-09-30 - AMER - Device Summary and Dashboard errors ↗ major −16 min 4 h
Box lists Anthropic, Zendesk (2 hops) [Medium] Issue with multiple reports ↗ major 0 min ongoing

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 700 1,567 4minor ControlUp Workflow shared forms unavailable Oct 1 09:33 28 min 1 13 minor Ory Increased latency and timeouts for Ory Identities API Oct 1 09:10 16 min 3 26 minor Exact ongoing Exact Multivers Online / Exact Boekhoud Gemak - No transactions imported via Rabobank bank link (NL) Oct 1 09:06 ongoing 1 2 minor CircleCI· Vamp Delays starting Gen 2 Docker Jobs Oct 1 09:06 1 h 39 min 7 39 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 09:03 38 min 25 561 critical LINK Mobility Group ASA [Spain][DigiMobil] Unscheduled disturbance Oct 1 08:47 3 h 46 min 3 10 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain Oct 1 08:32 4 h 52 min 700 1,567 4minor Auphonic Audio Processing interruption Oct 1 08:26 33 min 1 minor Veriff Our service is experiencing issues Oct 1 08:05 2 h 19 min 6 13 minor Sarvam AI Data Availability and Retention Configuration Issues in Voice Agents Oct 1 07:44 — 1 major Pendo Pairing in Mobile is Not Functional Oct 1 06:29 1 h 47 min 130 614 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 53 minor Jamf Database Issues Oct 1 06:10 1 h 6 min 7 8 minor Buildkite Small number of incoming GitHub Webhook failing Oct 1 06:10 47 min 2 4 no impact stated Sinch Post-Incident Notification - RTCx Services - US Oct 1 06:00 — 22 982 minor Fireworks Service Degradation for Deepseek V4.1 Flash Oct 1 05:57 7 min 51 1,172 major Canonical "ubuntu.com" is Down Oct 1 05:29 4 min 1 1,134 major Canonical "Ubuntu Security API - CVEs" is Down Oct 1 05:27 4 min 1 1,134 minor UiPath Multiple Regions - Multiple UiPath Services - Degraded Performance Oct 1 04:12 3 h 36 min 2 11 major Bitbucket Job processing and scheduling is degraded affecting multiple Atlassian products Oct 1 02:55 4 h 55 min 9 11 no impact stated Stripe Elevated API errors Oct 1 02:38 24 min 556 1,345 minor GitHub [Retroactive] Actions workflow run failures after deployment gate approvals Oct 1 02:00 — 179 998 no impact stated Telesign Phone ID Sim Swap Service Alert - United States Verizon Wireless Oct 1 01:22 1 h 24 min 7 397 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Oct 1 00:26 7 h 8 min 700 1,567 2minor Twilio· SendGrid· Segment Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States Sep 30 23:25 11 h 52 min 700 1,567 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Kolbi Costa Rica Sep 30 22:21 9 h 13 min 700 1,567 no impact stated ShipStation ongoing USPS Dimension Requirements Sep 30 22:19 ongoing 1 no impact stated Telesign Possible Delays Sep 30 22:15 5 min 7 397 minor dbt Labs dbt deps failures impacting private packages Sep 30 22:13 56 min 45 456 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia Sep 30 22:08 8 h 11 min 700 1,567 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Guatemala Sep 30 22:08 2 h 30 min 700 1,567 no impact stated Merge API ongoing Legacy reports-based ADP Linked Accounts syncs affected Sep 30 21:52 ongoing 56 808 minor Telesign Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02) Sep 30 21:43 2 h 47 min 7 397 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Wind Tre Italy Sep 30 21:26 3 h 45 min 700 1,567 1minor Sinch Delivery Issue Guatemala - Tigo Sep 30 21:22 3 h 12 min 22 982 3no impact stated Hostinger· Hosting24 Degraded Server DE-1698 Performance Sep 30 20:52 38 min 1 major Bonusly Redemptions failing Sep 30 20:36 1 h 28 min 1 minor Middesk Texas UCC Lien Search Delays Sep 30 19:54 2 days 5 28 minor Scaleway [TEM] - TEM IP address blacklist Sep 30 19:47 11 min 17 297 1no impact stated Worldpay INC0671488 - Worldwide Payment Gateway (WPG) - Revolut Sep 30 19:30 — 10 45 minor Deepgram Elevated API errors Sep 30 19:29 9 min 65 1,087 4major Kentik Tagging Degraded Sep 30 19:26 5 h 53 min 1 78 minor Workato Errors in Databricks connector for Azure-hosted accounts Sep 30 19:10 2 h 29 min 63 606 no impact stated MongoDB Delays in Atlas cluster management operations Sep 30 18:51 2 h 10 min 204 1,225 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 700 1,567 7major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 370 1minor Datadog Delayed Events Sep 30 18:02 48 min 373 1,434 3

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